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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

March 14, 2022

They are nice but there is a lack of communication amongst them and sometimes hard to reach who you’re looking for. UPDATE: They have addressed my concerns which is very much appreciated. More

by LLUXSOLAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Ryan Augustine, Larry Breitman, Ruben Dortch
Report | Print
Mar 15, 2022 -

Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details.

March 14, 2022

Great communication. They explained why and what needed to be done. They also explained what was urgent work or work that needed to be done later. More

by JMD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

We're glad we're providing the high level of service and communication we aim for! Thank you for the fantastic review and for being a valued Bob Rohrman Schaumburg Kia client - we hope to see you back again down the road!

March 14, 2022

Great customer service and takes care of your car needs. Honest dealing and the people working are experienced and kind. More

by JEHANGIR.TARIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

Thanks for the stellar review and for trusting the Bob Rohrman Schaumburg Kia team to keep your vehicle in top shape! We appreciate your business and feedback, and we hope to see you back again down the line. Take care!

March 14, 2022

Christian did an amazing job and got me in and out quickly. Very happy with service More

by TYLERAMAYA910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Medina in service, Christian Medina
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Christian. We appreciate your support and hope to see you back at Bob Rohrman Schaumburg Kia!

March 14, 2022

Here is a company that goes over and above in providing excellent customer service. Thanks for your great work! More

by ROHAN.MCLACHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

It's our pleasure to assist you, Rohan! Thank you so much for saying that our team goes "over and above" to assist you. All of us at Bob Rohrman Schaumburg Kia are grateful for your support!

March 14, 2022

All interactions with employees sales person Bill Brennan were comforting and sale of Nu2u tire transaction went smooth and fast More

by DFSF0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Brennan
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

We are so glad to hear that you enjoyed working with Bill and our Bob Rohrman Schaumburg Kia team! Thank you so much for supporting us by posting a great review. Have a wonderful week!

March 14, 2022

Fantastic service. Explained everything to me. Went over the cost prior to my approval. I will definitely take my car there More

by Thompsoncandace32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

Candace, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

March 14, 2022

Christian was very informative of what was happening to my moms car when I brought it in on Friday the 11th. Will definitely keep coming to them for service. More

by bbowers391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Christian and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

March 14, 2022

Phil did an excellent job with following up on the work being done and also on the warranty items More

by DKOMALA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil - great job
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

Thank you for the amazing review. We appreciate your kind words about Phil, and we will see you again next time here at Bob Rohrman Schaumburg Kia!

March 14, 2022

Excellent service! The work was done in a timely manner and very friendly and knowledgeable staff. More

by Londonmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Mar 14, 2022 -

Schaumburg Kia responded

Thanks for the awesome review! We are glad that the team took care of your vehicle in a timely way. See you again next time, from the Bob Rohrman Schaumburg Kia crew.

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