Schaumburg Kia - Service Center

The only thing was I had to bring my car back to correct the same problem, this time it was done correctly the same problem, this time it was done correctly More

Marc was great to work with. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. More

We have 2 issues that have not really been resolved. The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima has a smaller Forte engine (something we weren't told when buying). The car is under warranty and it felt like the Service team was overwhelmed with work and was avoiding dealing with the issues. More

The service was quick and easy. The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgea The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgeable he was and how easy he was to work with. Give the man a raise, he is probably underpaid. More

Was Busy but not bad . Waiting area too crowded. Did not expected to paid xx amount for oil change n charging for using cc Waiting area too crowded. Did not expected to paid xx amount for oil change n charging for using cc More