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Schaumburg Kia - Service Center

Schaumburg, IL

4.6
1,670 Reviews

1,670 Reviews of Schaumburg Kia - Service Center

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February 02, 2023

The only thing was I had to bring my car back to correct the same problem, this time it was done correctly More

by waynerobo
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
February 02, 2023

Marc was great to work with. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. More

by TODDBARINA
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

We have 2 issues that have not really been resolved. The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima More

by SHERIDANCLAN6
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kamarie Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Hidder
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

The service was quick and easy. The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgea More

by adammpoznan
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Was Busy but not bad . Waiting area too crowded. Did not expected to paid xx amount for oil change n charging for using cc More

by augustathein
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New guy
January 31, 2023

Very pleased with the service Mark Robles is very friendly and gets the job done More

by CAREY3
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Schaumburg Kia responded

Thanks for the 5-star review. Mark will appreciate the shoutout! The Bob Rohrman Schaumburg Kia team is here to help with any of your future service needs.

January 31, 2023

Very friendly and inviting finance was wonderful although my sales person was wonderful, I was referred to you by my daughter More

by LPRIAR
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Schaumburg Kia responded

Thank you for this feedback! We are glad to hear that our sales and finance teams were helpful. The team appreciates your support!

Jan 31, 2023 -

Schaumburg Kia responded

Thank you for this feedback! We are glad to hear that our sales and finance teams were helpful. The team appreciates your support!

January 31, 2023

They take the time to help you and resolve your issue - Mark Robles was perfect very friendly and gets the job done More

by CAREY3
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review and giving a shoutout to Mark! We look forward to assisting you again soon.

January 31, 2023

Excellent service, Very Happy with visit. Always happy to come to this location. Great, Great!! More

by Nanvilla81
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Schaumburg Kia responded

Thank you so much for your continued support and trust in our business here at Bob Rohrman Schaumburg Kia!

January 31, 2023

This was my first time at Schaumburg Kia for service on my Kia Telluride. Staff was very friendly and professional. The mechanical issue with my seat movement button was fixed. Would definitely take my More

by TRACYKLAGE
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Schaumburg Kia responded

We are delighted to welcome you to the Bob Rohrman Schaumburg Kia family! Thank you for working with the service team.

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