Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaumburg Toyota
Schaumburg, IL
1,050 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers.
We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,050 reviews
December 30, 2015
Best Toyota Service Department in Chicagoland area I have had 7 Toyota's from a 1993 Camry LE to my current 2013 Avalon Hybrid Limited, They are hands down the best of the 6 Toyota dealerships I have I have had 7 Toyota's from a 1993 Camry LE to my current 2013 Avalon Hybrid Limited, They are hands down the best of the 6 Toyota dealerships I have dealt with over the years. I have never had to hassle with them. They are reliable, fair, honest, courteous and provide quality service done right the first time. I highly recommend them to anyone who has had service problems with their local Toyota Dealership. I know, I've been there and drive close to 20 miles each way to their service facility. More
by BBinDarien
Employees Worked With
Edwin Thalhammer
December 16, 2015
Amazing Toyota Dealership I purchased two Toyota vehicles from Schaumburg Toyota and my son previously purchased a Toyota Tacoma. We have been very satisfield with our vehicles I purchased two Toyota vehicles from Schaumburg Toyota and my son previously purchased a Toyota Tacoma. We have been very satisfield with our vehicles and the service that has been provided over the years. More
by Nickname-Hedge
December 03, 2015
Honest My service technician, Blake, helped me as I brought my car in at 4:00 on a Saturday. Not only did he take the car, he followed up with what was a ver My service technician, Blake, helped me as I brought my car in at 4:00 on a Saturday. Not only did he take the car, he followed up with what was a very inexpensive solution. He could have told me the part needed replacing and it was going to be $385.00, but instead they repaired the problem for $61.00. I would have easily understood that a part needed replacing and would have bit the bullet. Blake's honest approach to the problem will keep me coming back time and time again, when needed. More
by Emazur3
Employees Worked With
Blake in service
December 02, 2015
Tire repair and 20,000 mile service Resolved the issue with my vehicles tire, which another company wasn't able to, and performed the 20,000 mile check in an expeditious manner. Resolved the issue with my vehicles tire, which another company wasn't able to, and performed the 20,000 mile check in an expeditious manner. More
by Jack Hammer
Employees Worked With
November 24, 2015
Regular maintenance My experience with the staff when I bring my car in for maintenance is A1!!! Anthony is especially accommodating and always is very honest with what n My experience with the staff when I bring my car in for maintenance is A1!!! Anthony is especially accommodating and always is very honest with what needs to be done with my car. He is a huge asset to your staffing. More
by kcz1227
November 13, 2015
Oil Change & Rear door molding All ways been a great dealer and they did the oil change, but missed topping off the antifreze, brake and window wash levels??? Also had to backorder All ways been a great dealer and they did the oil change, but missed topping off the antifreze, brake and window wash levels??? Also had to backorder the door molding replaement that I had made appointment for. More
by KCLAY80
Employees Worked With
November 06, 2015
Periodic check of vehicle Fast, courteous service. Facility is cramped while new building is being built. No appointment necessary, we dropped car off and service was complet Fast, courteous service. Facility is cramped while new building is being built. No appointment necessary, we dropped car off and service was completed quickly and efficiently.. More
by Lou & Kathy Shumway
Employees Worked With
Edwin Thalhammer
November 01, 2015
Great experience Shortly after arriving, Jesus came out to greet me and my step-dad while we were checking out a 2016 Scion tC. He grabbed the keys to the car so that Shortly after arriving, Jesus came out to greet me and my step-dad while we were checking out a 2016 Scion tC. He grabbed the keys to the car so that we could take a test drive. I absolutely loved the car and luckily they had one in the color that I wanted. Jesus was such a great salesman. He was never pushy and actually cared about what I wanted instead of trying to get me to buy something else. I live in the city and haven't had car insurance in a few years so I was having some difficulty with getting some and he was so patient! He never got irritated or rude. He gladly waited for me to figure it out and even tried to get me a quote through their insurance. He made this process so easy! I walked in and out with a brand new leased car in just a few hours. I will gladly be returning when my lease is up and returning to Jesus again. More
by mmelone89
September 29, 2015
xxxxxxxx service I've been to many Toyota dealerships and this by far is the worst experience dealing with them. First off this Steve guy wants to leave me messages on I've been to many Toyota dealerships and this by far is the worst experience dealing with them. First off this Steve guy wants to leave me messages on how I am supposed to arrive and go looking for him. Giving orders instead of trying to sell their product. Secondly, he tries to give me witty side comments and much attitude. He didn't even mention the cosmetic damages to the car I was shown, instead only telling me how great and long the warranty is without explanation of which warranties. He even walked away in the end when alerted about the cosmetic damages because he couldn't handle his emotions... More
by suprasuper
Employees Worked With
Steven Klein
September 09, 2015
Excellent service. Randy helpful & nice Schaumburg Toyota , always does a geat job! Which I appreciate. Especially when I need Major work done, I can always count on Schaumburg Toyota, f Schaumburg Toyota , always does a geat job! Which I appreciate. Especially when I need Major work done, I can always count on Schaumburg Toyota, for top notch service & repair. Thank you Schaumburg Toyota from the bottom of my heart! More
by Kathleen320
Employees Worked With
