Went in for brakes, had a great experience with the service advisor, work was done well and efficiently in a timely manner. The waiting area is very nice and well stocked.
"Timely and thorough"
The work was minor (oil change). I appreciate the recommendations for other things that need attention, but it felt like some of the recommendations were questionable.
"Friendly, quick and thorough. "
I trust that Anthony will report if something is wrong with my car and that he is honest. He gives me a heads up if something may need attention in the future. Schaumburg Toyota has wonderful staff.
"Camry maintenance Service"
Anthony is friendly and helpful. My car is taken care of with minimum waiting time. And that makes me a happy customer. Thank you Anthony.
"Hard to find help"
I had service on my car and it was OK.
First, I'll start with Anthony Mejias. He was excellent. He called me for updated, kept me in the loop of the progress of my car and was able to get me a loaner car for the week. I would give him 5 stars.
For the rest of the dealership, it was not that good. I would walk in and no one would help me.
This was on the sales floor and service floor. It was strange, almost like they didn't want to help me.
"Schaumburg Toyota dealership provides top quality of work n "
- Toyota Prius C
I went for my Prius C 45,000 miles maintenance n tires replacement services on 11/10/17. Anthony Mejias, Assistant Service Manager is always very helpful n provides excellent services. I would recommend him to anyone who need maintenance work done. If Schaumburg Toyota is a successful auto dealership, it's because of having great employees like him. I can't say enough good things about him. Keep up the good work !
Service was quick but expensive. Was able to get an appointment and it saved time. Will use service again, but need to ensure it is not "over" maintained.
The Schaumburg dealership is the best...friendly staff, and very knowledgeable technicians.
I have owned several Toyota's ( 2 Camry's and presently a Rav4 Limited) and have not had any major issues, I have been to this dealership for general maintenance and that is something to be said about Toyota's. My car is always ready within the wait time given.
"Great personal service. "
Issue with my car was shown to me personally and explained completely. Loaner car made it easy to deal w/ the fact the car had to stay overnight.
Anthony is my team leader. he advised me at an earlier service stop about getting my transmission flush
done at a certain mileage level. I came in as suggested and was taken care of in timely manner.