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Schaumburg Toyota - Service Center

Schaumburg, IL

4.7
509 Reviews

509 Reviews of Schaumburg Toyota - Service Center

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August 31, 2023

Customer care was courteous and efficient. However, I was not pleased that there was a three percent upcharge for using my credit card. More

by stan247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Aug 31, 2023 -

Schaumburg Toyota responded

Thank you for your input. All comments are taken in to consideration. Glad to hear your visit went well!

August 29, 2023

Fast service, knowledgeable staff and clean environment. It is not my primary dealership but like to go there since I always get good service. More

by Milica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Krueger
Aug 30, 2023 -

Schaumburg Toyota responded

We are thrilled to work with you on your auto needs! Thanks for sharing.

August 20, 2023

Great service and friendly staff, thoroughly explained what needed to be done. Quick and efficient More

by connieternes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Krueger
Aug 21, 2023 -

Schaumburg Toyota responded

Glad we could help with your service needs! Thanks for sharing, Connie!

August 10, 2023

Service was completed in a timely manner, the service agent was friendly and informative and was clean and rode like a new vehicle. More

by foradke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
patrick
Aug 11, 2023 -

Schaumburg Toyota responded

Glad we could assist in getting your vehicle back in the best running condition! Thanks for sharing. Your support is appreciated.

August 05, 2023

Randy is just v helpful and thorough and v courteous. . I come all the way from 200 miles Illinois to have all my servicings done here. Thnx so much More

by ikramparveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Schaumburg Toyota responded

Wow! Thanks for coming all that way! Thrilled to have you as our customer!

August 02, 2023

Great people with great service Thank you very much to take care of mine Ra4 More

by Eliaas2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing your thoughts!

August 02, 2023

When I bought my car there the first sales man wasn’t the best.on providing me with real information. The service crew are very nice and professional. More

by Sonia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Schaumburg Toyota responded

We apologize if your initial experience did not go well. Thrilled to hear things are going weel with our service team. We are thrilled to have you as our customer, Sonia!

July 24, 2023

fast and professional service by service department. Always make appointments around my schedule. Very helpful More

by vctrswld
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Schaumburg Toyota responded

Happy to accommodate! Thanks for sharing!

July 17, 2023

Very helpful, the whole crew is welcoming and knowledgeable. Willing to answer any questions and super patient. Love this dealership! More

by chrisl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Schaumburg Toyota responded

Thanks for being our loyal customer, Chris! We appreciate your support.

July 06, 2023

My go to place for Toyota Service. Great, efficient, fast service. I love the late hours, fits my schedule. Advisors explains in detail what was done with the vehicle. Very clean and More

by CharlieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Jul 07, 2023 -

Schaumburg Toyota responded

Thanks for sharing and we appreciate your input, Charlie!