Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
525 Reviews of Schaumburg Toyota - Service Center
Sort by
January 19, 2023
Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew nothing about this problem. I told him there is an article ( from toyota nation ) and his response was I don’t have to read anything except what toyota sends him . So much for safety and there are many articles on the internet . Very disappointed. You need to either keep denying the problem or educate your staff. More
by Alankurgan
January 15, 2023
The service of excellent. Everyone was professional and very friendly. I will definitely will return to your location for all my needs Everyone was professional and very friendly. I will definitely will return to your location for all my needs More
by Tim
Employees Worked With
January 13, 2023
Everyone at Schaumburg Toyota is great, particularly Steve Lowell. I love bringing my car in for service. Steve Lowell. I love bringing my car in for service. More
by MCR1226
Employees Worked With
December 15, 2022
outstanding service. Steve provided pertinent info regarding the condition of the car and future recommended services. Steve provided pertinent info regarding the condition of the car and future recommended services. More
by jerry
Employees Worked With
December 10, 2022
Very professional and timely with service. Would recommend to others.Got prompt service even when early. Would recommend to others.Got prompt service even when early. More
by challenge
Employees Worked With
November 04, 2022
The staff is professional and knowledgeable. The work was explained and options provided. The time it took to complete the work was close to the estimated time. The work was explained and options provided. The time it took to complete the work was close to the estimated time. More
by Donna
Employees Worked With
October 26, 2022
Long time Schaumburg Toyota Customer. Always had wonderful service and the Reps are very helpful. Always had wonderful service and the Reps are very helpful. More
by sngoetz
October 17, 2022
Excellent customer service I was told exactly what the issue is and was in there for less than I expected issue is and was in there for less than I expected More
by a32mendez
Employees Worked With
October 07, 2022
This dealership is charging for services/repairs/parts that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, b that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, but no compromise was made and I was literally being dismissed by customer satisfaction manager, needles to say I will never go there again and would recommend others to stay away. More
by Toyo
