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Schmelz Countryside Volkswagen

Maplewood, MN

Overview
Reviews
4.9
272 Reviews
Call Dealership (651) 484-8441

1180 East Highway 36

Maplewood, MN

55109

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Showing 272 reviews

January 09, 2026

Friendly and quick to service my car. Kept me updated throughout with messages and videos. More

by leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn
Report | Print
Jan 09, 2026 -

Schmelz Countryside Volkswagen responded

We appreciate your feedback about our communication and service speed. Keeping you informed with messages and videos is important to us at Schmelz Countryside Volkswagen. Thank you for choosing us.

January 06, 2026

Great service department and customer service. Very detailed and helpful, would highly recommend them to friends and family. More

by 57_cowrie.garland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
Jan 06, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recommending Schmelz Countryside Volkswagen. We appreciate your kind words about our service and customer care. We're here whenever you need us.

December 30, 2025

I’m always happy with results. Wonderful service as well every time I come in! More

by annieludden99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 30, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your continued trust in Schmelz Countryside Volkswagen. Our team works hard to provide reliable service each visit. Thank you for sharing your experience.

December 30, 2025

Very professional, friendly, knowledgeable. Let us know everything up front.Job well done . Thank you More

by minnstevn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
Dec 30, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your recognition of our team's professionalism and transparency. Thank you for choosing Schmelz Countryside Volkswagen. We're here whenever you need us.

December 27, 2025

Shevawn B is amazing at her job! Prompt, Polite, Very Knowledgeable, Helpful and very fun to work with!! Thank You!! More

by Jklconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn B, Lance K, Sam
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Dec 27, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your kind words about our team at Schmelz Countryside Volkswagen. It's great to hear you had a positive experience. Thank you for sharing.

December 24, 2025

Answered my questions and gave me honest feedback They called my warranty provider repeatedly on my behalf More

by ut34751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevaun berg. Matt S, Marcus Haus
Report | Print
Dec 24, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your recognition of our team's efforts to assist with your warranty. At Schmelz Countryside Volkswagen, we aim to provide clear information and support. Thank you for sharing your experience.

December 17, 2025

Schmelz is a Friendly, honest, and helpful place to get our VW’s serviced. They send us a video each time they work on our car, explaining what they did! More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevaun
Report | Print
Dec 17, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your kind words about our service. Sharing videos is part of how we keep you informed. Thank you for trusting Schmelz Countryside Volkswagen.

December 13, 2025

My wife was driving our Touareg when it failed 150 miles from home. The service advisor was helpful and kind. It was just before Thanksgiving, but the problem was diagnosed quickly…repairs were complete a More

by davel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon, Marcus Haus
Report | Print
Dec 13, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate you highlighting the service you received during a tough situation. Our team at Schmelz Countryside Volkswagen works to provide clear communication and dependable repairs. Thank you for sharing your experience.

December 12, 2025

Great staff, thorough service. Always goes above and beyond to make it affordable. Shevawn is amazing! More

by LVEEYORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn , Marcus Haus
Report | Print
Dec 13, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your kind words about our team and the service at Schmelz Countryside Volkswagen. Thank you for recognizing the efforts to keep services affordable.

December 07, 2025

Great customer service and work was completed quickly! Everything went smoothly, I would highly recommend Schmelz Countryside Volkswagen! More

by sara0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
Dec 07, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for recommending Schmelz Countryside Volkswagen. We're glad the service and work met your expectations. We appreciate your feedback.

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