Schmelz Countryside Volkswagen

Clean and welcoming. . Shevawn greeted me by name when I arrived….ive never been here before. That shows me she was aware of the time of my appointment and what I drive. . Shevawn greeted me by name when I arrived….ive never been here before. That shows me she was aware of the time of my appointment and what I drive. Waiting area was nice and comfortable. Happy sound this place for service. More

Reliable service department has been my go to for three different cars over 10+ years. Highly recommend different cars over 10+ years. Highly recommend More

The dealership is one that I have great respect for, I bought a total of three cars from them over almost 20 years. They have always given me the complete explanation for all services that might be needed bought a total of three cars from them over almost 20 years. They have always given me the complete explanation for all services that might be needed, advisement on care of the car, and I especially like the videos that the mechanics do showing you a complete look over of the car and what’s been done and what’s coming up next. My service rep is excellent. Shevawn Berg has been very helpful for me throughout the times that I have worked with the dealership. Do I live out of state? I wanted to get the car from their dealership because I am so grateful for the service they gave me. More

At Schmelz they pay attention to details, are very personable and advise me regarding services comng up personable and advise me regarding services comng up More

They performed recall work on a Saab which had been purchased at another dealership years before. Schmelz coordinated the work which required two days. Everything was done on schedule. I was treated purchased at another dealership years before. Schmelz coordinated the work which required two days. Everything was done on schedule. I was treated very professionally and will consider doing business with them in the future. More

Great service. Nice, honest, knowledgeable staff. Been a customer since 1990. Purchased 6 cars new, and currently have 2 with 100,000 miles, the other 4 driven over Nice, honest, knowledgeable staff. Been a customer since 1990. Purchased 6 cars new, and currently have 2 with 100,000 miles, the other 4 driven over 200,000 miles each. All service was done at Countryside. More

It is a family owned dealership that provides great service and quick repair schedules! I have a 2013 VW Jetta that i bought brand new. At 350,000 i have had all repairs and services here. My service a service and quick repair schedules! I have a 2013 VW Jetta that i bought brand new. At 350,000 i have had all repairs and services here. My service advisor is Shevawn Berg and she is fantastic! More

The service there is great and the workers are wonderful & friendly. I would recommend this dealership to anyone. They are prompt getting your vehicles work done. & friendly. I would recommend this dealership to anyone. They are prompt getting your vehicles work done. More

I have gone in twice to fix a headlight. Now I have to travel from Forest Lake to hopefully see if they can fix it on a 3rd attempt. A headlight! Now I have to travel from Forest Lake to hopefully see if they can fix it on a 3rd attempt. A headlight! More

Awesome service! ! Friendly people! Very prompt getting work done! Love this place & my vehicle. I will be back. ! Friendly people! Very prompt getting work done! Love this place & my vehicle. I will be back. More