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Schmelz Countryside Volkswagen

Maplewood, MN

4.8
224 Reviews

1180 East Highway 36

Maplewood, MN

55109

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Showing 224 reviews

July 12, 2025

it all went well. The woman at the desk that checked everyone in, was super. More

by cherylknowlton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were friendly,band efficient.
Jul 12, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience at Schmelz Countryside Volkswagen. We're happy to hear everything went smoothly with our team. Take care!

July 10, 2025

Excellent service department experience. Diagnostics were done quickly, I received a video link with tech showing and explaining issues found and resolution. Work was done quickly. Car came More

by imagematters.tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 11, 2025 -

Schmelz Countryside Volkswagen responded

We're glad to hear that our service team could provide such a positive experience for you at Schmelz Countryside Volkswagen. Thanks for sharing your feedback, and take care!

July 09, 2025

Service knows what they are doing, very communicative, have been going for 20 years. Highly recommended. More

by Kerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevaun
Jul 09, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for your trust and support over the years. We appreciate your recommendation of Schmelz Countryside Volkswagen.

July 08, 2025

Another outstanding service visit at Schmelz Saab - thank you for the excellent work and accommodating our schedule More

by DCrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hendrickson
Jul 08, 2025 -

Schmelz Countryside Volkswagen responded

We're pleased to hear about your positive experience with our team at Schmelz Countryside Volkswagen. We appreciate your feedback and look forward to serving you again.

July 04, 2025

Good communication. Arranged timely transportation. Quick service. Updated me constantly. Finished the service as they promised. More

by VW ID4 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Marcus Haus
Jul 04, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's efforts at Schmelz Countryside Volkswagen. We're pleased to hear about your positive experience with our communication and service. Wishing you smooth drives ahead.

July 04, 2025

Loyal customer since 2023. Superior customer service. Nice lounge area. Free Carwash. Martin is great!! More

by jing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 05, 2025 -

Schmelz Countryside Volkswagen responded

We're genuinely appreciative of your kind words about our team and amenities at Schmelz Countryside Volkswagen. Looking forward to keeping up the superior service you've come to know.

June 26, 2025

Over the years, I have had 3 different VWs serviced by Schmelz Countryside VW. Every time, they have provided excellent service. Their service advisors and the office people are very professional. They d More

by laurenluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn at check in desk- excellent
Jun 27, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your continued trust in Schmelz Countryside Volkswagen. Our team takes pride in providing thorough and professional service every time.

June 23, 2025

Amazing, on time, and provided helpful information. Made me aware of issues to resolve prior to warranty running out. More

by Mlyates2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 24, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience with Schmelz Countryside Volkswagen. Our team is glad to have been of assistance and provided you with useful insights.

June 21, 2025

Martin did a great job taking care of our driver’s side mirror problem. I only had to wait one hour of the two estimated as they could save the glass and get it done in record time. I agree with many o More

by Feisty54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, 5 stars
Jun 21, 2025 -

Schmelz Countryside Volkswagen responded

We're glad to hear you had a positive experience with us. It's wonderful that the mirror repair went smoothly, and we're pleased our waiting area met your expectations. Thank you for your feedback.

June 19, 2025

Professional and courteous , clean waiting area and bathrooms . Service writer Shavan very knowledgeable and helpful makes your experience very pleasant. More

by fkmacko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavan
Jun 19, 2025 -

Schmelz Countryside Volkswagen responded

We're pleased to hear you had a pleasant experience with our team and appreciated the amenities at Schmelz Countryside Volkswagen. Thank you for your feedback.

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