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Schmelz Countryside Volkswagen

Maplewood, MN

Overview
Reviews
4.8
238 Reviews
Call Dealership (651) 484-8441

1180 East Highway 36

Maplewood, MN

55109

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Showing 238 reviews

August 22, 2025

Prompt, efficient service. Excellent customer service. Tech video was informative and helpful. Job was completed on time. More

by ccombsly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
Aug 23, 2025 -

Schmelz Countryside Volkswagen responded

We're glad you appreciated the service and informative tech video. Thank you for choosing Schmelz Countryside Volkswagen.

August 14, 2025

Schmelz and Shevawn did a great job taking care of my car and ensuring I understood the work being performed More

by TheFoleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn Vork, Marcus Haus
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Aug 14, 2025 -

Schmelz Countryside Volkswagen responded

We're grateful for your positive feedback and happy that our team could assist. Safe travels with your car.

August 14, 2025

These people were awful, from the sale person to the manager, bad bad bad bad More

by fkassemi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcus Haus
Report | Print
August 09, 2025

Needed my car back fast they made it happen. Valve seal replacement only took them two days and one day was dealing with my extended warranty More

by Jkehren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 10, 2025 -

Schmelz Countryside Volkswagen responded

We're happy to hear our team could assist with the valve seal replacement promptly. If you need any further assistance with your extended warranty, feel free to reach out.

August 08, 2025

Friendly, knowledgeable staff. Whenever I have my car serviced, I always feel like the staff know me. Very professional, but have a great sense of humor, if I joke around. More

by Billie Novy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn
Report | Print
Aug 09, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your kind words about our team at Schmelz Countryside Volkswagen. We're glad to hear you find them both professional and personable during your visits.

August 06, 2025

Our service advisor Shevawn always has a smile on her face and takes the time to clearly explain what’s happening to our car and walks through all of our options. More

by Candimyers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn Berg
Report | Print
August 06, 2025

Great, timely service center. They did a great job of communicating and were friendly, thanks More

by MilkyMike420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
Aug 07, 2025 -

Schmelz Countryside Volkswagen responded

Thanks for your kind words and sharing your experience with our service center at Schmelz Countryside Volkswagen.

August 02, 2025

Always use S chmeltz Countryside VW since 1997. We are VW BRAND FAMILY And use them for impeccable expertise, certified VE parts and maintenance schedules. Never and surprises because it is all re More

by Mgussie1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn, Anthony
Report | Print
Aug 02, 2025 -

Schmelz Countryside Volkswagen responded

We're glad to hear about your positive experiences with our team at Schmelz Countryside Volkswagen. It's great to know that our expertise and communication has provided you with peace of mind. Thanks for being part of the VW Brand Family for so many years!

July 31, 2025

They're helpful and concise throughout the whole process, answered any questions and explained things further. More

by czarlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Marcus Haus
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Aug 01, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for the kind words. We're pleased to hear about your positive experience with Schmelz Countryside Volkswagen.

July 27, 2025

This team always takes care of me when I visit. They make sure I feel welcomed, supported and that all my needs are taken care of. Thank you guys!! More

by sade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
Report | Print
Jul 27, 2025 -

Schmelz Countryside Volkswagen responded

We're glad to hear that you feel welcomed and supported at Schmelz Countryside Volkswagen. Thank you for your positive feedback!

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