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Schmelz Countryside Volkswagen

Maplewood, MN

4.8
342 Reviews

1180 East Highway 36

Maplewood, MN

55109

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Showing 342 reviews

July 12, 2026

I’ve experienced consistently good service from this dealer. Helpful and kind service and staff. More

by Nate.Larson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric S.
Jul 13, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's helpful and kind service. We appreciate your consistent support of Schmelz Countryside Volkswagen.

July 11, 2026

What an outstanding experience for an oil change and 30,000 mile inspection. Shevawn at the service counter, whom also setup my appointment is fantastic, genuine and very professional. Miguel did a More

by archiecard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn, Miguel, Lance, Marcus Haus
Jul 12, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your positive experience with our service team at Schmelz Countryside Volkswagen. We appreciate your detailed feedback and your trust in us for your GLI maintenance.

July 01, 2026

Eric worked with me to identify the problem and see if we could get it fixed. Communication was good and the dealership was reasonably quick when implementing a fix. More

by cargovroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 02, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience with our team at Schmelz Countryside Volkswagen. We're glad the communication and repair process met your expectations. We appreciate your feedback.

July 01, 2026

Great service, will be back. Customer service is strong also. Have a great day to all ! More

by thead16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn
Jul 01, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for your kind words about our service and customer care. We appreciate your feedback at Schmelz Countryside Volkswagen. Have a great day.

June 26, 2026

I have been dealing with country side dealership for at least 30 some years That should tell you something More

by zelfriede125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shewan
Jun 26, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for your long-term loyalty to Schmelz Countryside Volkswagen. We appreciate your continued trust in us.

June 26, 2026

Service was great! My appointment was on time and communication was great. The waiting area was also clean and a decent place to work while I waited. More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 26, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience. We're glad the service, communication, and waiting area met your expectations. We appreciate your feedback at Schmelz Countryside Volkswagen.

June 26, 2026

I had great communication all the way through my appointment. Everything was very fast and efficient. Great service all around! Would definitely come back for future service. More

by Jenny Yamaguchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn Berg
Jun 26, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience. We're glad our team communicated well and provided efficient service. We appreciate your feedback from Schmelz Countryside Volkswagen.

June 25, 2026

Friendly staff, very clear instructions on what they intended to work on, included me along the way with all decisions. More

by jsnutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 25, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's clear communication. We strive to keep customers involved throughout the service process. Please reach out if you have any further questions or concerns.

June 24, 2026

Staff is always helpful and willing to work with schedules and accommodate early/late drop offs. More

by ikeman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevon , Marcus Haus
Jun 25, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's efforts. We appreciate your feedback and your support of Schmelz Countryside Volkswagen.

June 21, 2026

Their service department staff are efficient, professional and friendly. The service work is always done properly and timely. More

by Carmin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schvann, Marcus Haus
Jun 22, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's professionalism and efficiency. We appreciate your trust in Schmelz Countryside Volkswagen for your service needs.

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