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Schmelz Countryside Volkswagen

Maplewood, MN

4.8
238 Reviews

1180 East Highway 36

Maplewood, MN

55109

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Showing 238 reviews

June 26, 2025

Over the years, I have had 3 different VWs serviced by Schmelz Countryside VW. Every time, they have provided excellent service. Their service advisors and the office people are very professional. They d More

by laurenluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn at check in desk- excellent
Jun 27, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your continued trust in Schmelz Countryside Volkswagen. Our team takes pride in providing thorough and professional service every time.

June 23, 2025

Amazing, on time, and provided helpful information. Made me aware of issues to resolve prior to warranty running out. More

by Mlyates2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 24, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience with Schmelz Countryside Volkswagen. Our team is glad to have been of assistance and provided you with useful insights.

June 21, 2025

Martin did a great job taking care of our driver’s side mirror problem. I only had to wait one hour of the two estimated as they could save the glass and get it done in record time. I agree with many o More

by Feisty54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, 5 stars
Jun 21, 2025 -

Schmelz Countryside Volkswagen responded

We're glad to hear you had a positive experience with us. It's wonderful that the mirror repair went smoothly, and we're pleased our waiting area met your expectations. Thank you for your feedback.

June 19, 2025

Second time coming here. Everyone I interacted with was friendly and explained their services and pricing upfront. No surprises and great service. More

by mramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 20, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for your feedback. We're glad to hear that our team provided clear communication and friendly service at Schmelz Countryside Volkswagen.

June 19, 2025

Professional and courteous , clean waiting area and bathrooms . Service writer Shavan very knowledgeable and helpful makes your experience very pleasant. More

by fkmacko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavan
Jun 19, 2025 -

Schmelz Countryside Volkswagen responded

We're pleased to hear you had a pleasant experience with our team and appreciated the amenities at Schmelz Countryside Volkswagen. Thank you for your feedback.

June 16, 2025

I was pleased to get excellence service here. From the mechanic Brady who diagnosed My Car’s issue and fixed the problem, Martin the front desk service rep who called my warranty plan to get my s More

by Christine bonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
June 16, 2025

Everyone here at the Schmeltz countryside dealership in , MN was friendly and gave excellent customer service! More

by Christine bonn
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
June 16, 2025

All areas for the dealership are friendly and very helpful. They go the extra mile to make your car purchasing and/or maintenance a positive experience. More

by mjcornell621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
June 15, 2025

Fantastic Service from Start to Finish! I had a great experience with both the dealership and their repair shop. The staff was friendly, transparent, and genuinely helpful—no pressure, jus More

by Tcooking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn
June 15, 2025

Excellent service department. Very thorough staff who follows up and cares about you and your car. Highly recommend! More

by dianaeicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin