Back

Schmelz Countryside Volkswagen

Maplewood, MN

4.8
214 Reviews

1180 East Highway 36

Maplewood, MN

55109

Directions

By Type

Showing 214 reviews

May 16, 2025

The staff are very helpful and they explain well what needs to be done and upfront in informing the charges. More

by m.jocson29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
May 27, 2025 -

Schmelz Countryside Volkswagen responded

We're glad our team could assist you clearly and transparently. Thank you for your kind feedback about Schmelz Countryside Volkswagen.

May 13, 2025

Good service. They were very friendly and easy to communicate with. They completed the work in the time they said they would. No waiting. More

by R Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin , Marcus Haus
May 27, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience with Schmelz Countryside Volkswagen. We're happy to hear about the efficient service and friendly communication from our team. Wishing you all the best.

May 13, 2025

Always had very good service very friendly people to deal with. They finish on time and even wash the car. More

by jeanettecarle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
May 27, 2025 -

Schmelz Countryside Volkswagen responded

We're grateful for your feedback and glad you appreciate our service at Schmelz Countryside Volkswagen. Wishing you safe travels.

May 13, 2025

Good selection of vehicles, helpful staff, and no high-pressure sales tactics. So happy with my new car! More

by Catnipcarrots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeVante Wells, Bryce Tannahill, Marcus Haus
May 27, 2025 -

Schmelz Countryside Volkswagen responded

We're delighted to know you're enjoying your new car. Your feedback about our selection and approach at Schmelz Countryside Volkswagen means a lot to us. Drive safely!

May 12, 2025

Friendly service consultants, pleasant waiting area, no suprises from the service department. Wish. VW has a plug in hybrid SUV. More

by richard.cummings5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
May 27, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for taking the time to share your thoughts. We're pleased to hear you had a positive experience with our service department at Schmelz Countryside Volkswagen. We'll pass along your interest in a plug-in hybrid SUV option from VW as well.

May 11, 2025

Our family has been going to Schmelz VW since 2004. At one time we had 4 VW models in the family and have all are service done at Schmelz. More

by Buesing.bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn in service
May 27, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for being a part of the Schmelz Countryside Volkswagen family for so long. It's been great to support your VW needs over the years.

May 10, 2025

This was one of the easiest car purchases I have ever had. Schmelz is a smaller dealership, with excellent customer service, and great prices on their inventory. I would highly recommend Schmelz Countrys More

by simostbu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh O’Brian, Jason
May 27, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for recommending Schmelz Countryside Volkswagen. We're pleased to hear about your positive experience with our team and inventory. Looking forward to serving you again in the future.

May 09, 2025

Always great service and very helpful techs. We appreciate their attention to details and updates while your vehicle is being serviced. More

by aschartrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn, Marcus Haus
May 27, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for your kind words. We're glad our team at Schmelz Countryside Volkswagen could provide the service you expect.

May 08, 2025

I enjoyed the service experience at this dealership. Very professional and friendly staff that helped me every step of the way. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin - Service Manager, Marcus Haus
May 27, 2025 -

Schmelz Countryside Volkswagen responded

We're pleased to know you appreciated the professionalism and friendliness of our team at Schmelz Countryside Volkswagen. Thank you for your kind words. Reach out anytime if there's more we can help with!

May 08, 2025

The service is on point and GREAT customer service I would recommend this dealer to anyone More

by muthoningeru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
May 27, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your recommendation and are pleased you experienced great customer service at Schmelz Countryside Volkswagen.