
Schmelz Countryside Volkswagen
Maplewood, MN
Filter Reviews by Keyword
By Type
Showing 238 reviews
Over the years, I have had 3 different VWs serviced by Schmelz Countryside VW. Every time, they have provided excellent service. Their service advisors and the office people are very professional. They d Schmelz Countryside VW. Every time, they have provided excellent service. Their service advisors and the office people are very professional. They don't hesitate to take the time to explain what needs to be done & why. More
Martin did a great job taking care of our driver’s side mirror problem. I only had to wait one hour of the two estimated as they could save the glass and get it done in record time. I agree with many o mirror problem. I only had to wait one hour of the two estimated as they could save the glass and get it done in record time. I agree with many others about how clean, comfortable and spacious the waiting area is at Schmelz. For me that’s a great plus. More
Second time coming here. Everyone I interacted with was friendly and explained their services and pricing upfront. No surprises and great service. Everyone I interacted with was friendly and explained their services and pricing upfront. No surprises and great service. More
Professional and courteous , clean waiting area and bathrooms . Service writer Shavan very knowledgeable and helpful makes your experience very pleasant. bathrooms . Service writer Shavan very knowledgeable and helpful makes your experience very pleasant. More
I was pleased to get excellence service here. From the mechanic Brady who diagnosed My Car’s issue and fixed the problem, Martin the front desk service rep who called my warranty plan to get my s From the mechanic Brady who diagnosed My Car’s issue and fixed the problem, Martin the front desk service rep who called my warranty plan to get my service covered and Carl the transport service person who took me home and back from my home so I could continue working while the service was being done!! Five stars is easy to give! More
All areas for the dealership are friendly and very helpful. They go the extra mile to make your car purchasing and/or maintenance a positive experience. helpful. They go the extra mile to make your car purchasing and/or maintenance a positive experience. More
Fantastic Service from Start to Finish! I had a great experience with both the dealership and their repair shop. The staff was friendly, transparent, and genuinely helpful—no pressure, jus I had a great experience with both the dealership and their repair shop. The staff was friendly, transparent, and genuinely helpful—no pressure, just honest advice. My car was serviced quickly, and they kept me informed every step of the way, highly recommend. More