Schmelz Countryside Volkswagen

The staff is knowledgeable and conveys the information of what they're doing through direct interaction and a video of what the technician is working on. Shevawn guided me through the process from checking i what they're doing through direct interaction and a video of what the technician is working on. Shevawn guided me through the process from checking in the car to checking out. More

Shevawn is great to work with. Andrew, the service technician, is very thorough and always available if I have a question or concern. Andrew, the service technician, is very thorough and always available if I have a question or concern. More

Service department is first rate. Been working with countryside for years now. Recently had some scheduled maintenance and extended warranty work done. Siobhan is my superstar service Been working with countryside for years now. Recently had some scheduled maintenance and extended warranty work done. Siobhan is my superstar service writer, and Matthew is the detective and problem. Solver service tech. Been working with both of them for years. Siobhan was so helpful in working with the warranty company to cover some suspension issues that had developed. After two phone calls the warranty company noticed that they had misquoted the first time and covered everything including the analysis for me. Carl, their travel driver is also a good guy and makes the ride to and from the dealership extra fun. I am a former sales person at two different Volkswagen dealerships one in Florida, one in Minnesota, and I like to think I know a little bit about how it all should work. Schmeltz does it really right. More

Always top quality service. On time. Been going to Schmelz, first for Saabs then for VWs, for 30 years. Never disappointed! On time. Been going to Schmelz, first for Saabs then for VWs, for 30 years. Never disappointed! More