Schmelz Countryside Volkswagen
Maplewood, MN
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I was a little worried I would not be cared for because I did not buy my car from this dealership but they ended up doing a great job for me! Martin made sure my car was taken care of of so I will definitely did not buy my car from this dealership but they ended up doing a great job for me! Martin made sure my car was taken care of of so I will definitely come back again for service. More
This place is excellent when it comes to Customer Service. They make sure that you’re taken care of and they are fair and try their best to get your repairs covered by your warranty plan. The staff a Service. They make sure that you’re taken care of and they are fair and try their best to get your repairs covered by your warranty plan. The staff are knowledgeable and will take care of you! Thanks to Martin the customer service rep, Brady, my technician and Carl, their personal attendant who will drive you to and from this location if needed to your home. I highly recommend the dealer for your Volkswagen repairs or maintenance. More
Customer service is tops. Shavean is a 10 star employee. I go to this dealer just to have her as my representative!!! Carl is friendly and helpful. Shavean is a 10 star employee. I go to this dealer just to have her as my representative!!! Carl is friendly and helpful. More
The dealership was on time great with communication and letting me know what was going on with my car.They even sent me a video of the work that needed to get done and why I feel very secure and confident letting me know what was going on with my car.They even sent me a video of the work that needed to get done and why I feel very secure and confident in their services More
I had a fantastic experience purchasing my new car! Nate in sales and Nate in finance were both incredibly accommodating and made the whole process smooth and efficient—I was in and out in just a few s Nate in sales and Nate in finance were both incredibly accommodating and made the whole process smooth and efficient—I was in and out in just a few short hours. This is the third vehicle I’ve purchased from this dealership, and every time they go above and beyond. It truly feels like working with a family-run business that genuinely cares about their customers. If they have the vehicle I want, I’ll always come back here! More

