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Schomp BMW

Highlands Ranch, CO

4.7
1,929 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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1190 Plum Valley Ln

Highlands Ranch, CO

80129

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Showing 1,929 reviews

March 02, 2022

Chris was extremely flexible and spent just the right amount of time with me to get the deal done! Awesome experience! More

by Lucasbyers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Mar 02, 2022 -

Schomp BMW responded

We're glad to see that you had a nice experience here at Schomp BMW of Highlands Ranch! Thank you for the kind words about Chris and the team.

March 01, 2022

Hello. I had a very nice experience with the director Mr.Robert Villanueba, and his team, Austin, Sam, and a person who washed my car, Brian. They are tru More

by msierzegen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Cruz
Mar 01, 2022 -

Schomp BMW responded

We're really glad to see that you loved working with Brian and Robert. We are grateful for your kind words, and we hope to see you again down the line!

Mar 01, 2022 -

msierzegen responded

Hello, it should have been mentioned Robert, director of the service dept, as well Sam, Austin , true professionals!!!

March 01, 2022

Went in just to look but Tam was able to find us a great car quickly that met our needs and budget. Thanks Tam. More

by Eric
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tamara (Tam) Marshall
Mar 01, 2022 -

Schomp BMW responded

Hi Eric - We love to hear that Tam helped you find the right vehicle at the right price. Thank you so much for visiting us at Schomp BMW of Highlands Ranch! We are grateful for your business and hope to see you back for your first oil change.

February 28, 2022

Over the weekend I received a message that the battery in my key needed replacing. When I arrived at the dealership on Monday, it was mostly closed except for Garrett Bourcier who went out to my car, showe More

by aerdman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Bourcier
Mar 01, 2022 -

Schomp BMW responded

Thank you for the great review! We are thrilled to hear that Garrett was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Schomp BMW of Highlands Ranch!

February 26, 2022

Austin did a fantastic job from start to finish on my X5 purchase which continues the Schomp trend of service excellence. More

by tgarrett29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Faul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Schomp BMW responded

It makes us smile to hear we're known for our excellent service! We're so glad your search led you straight to Schomp BMW of Highlands Ranch and that Austin went the extra mile to make your purchase a smooth one. From the whole team here, congratulations on your new BMW X5, and happy driving!

February 24, 2022

One price is a good idea, but not if there is better prices outside. We like to come Schomp. But we also expect good pricing. More

by Rakesh_bhatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Nghiem, Matthew Randazzo
Mar 02, 2022 -

Schomp BMW responded

Thank you for taking time to post a review. We strive to keep our prices competitive and I do appreciate your feedback. I hope you come back in the future, and if there is anything further that I can do to assist you, please get in touch. Robert Villanueba - Service Director - robert.villanueba@schomp.com

Mar 02, 2022 -

Rakesh_bhatt responded

I am still waiting for Maintenance quotes which were promised by the salesperson, and his boss the next day when calling for feedback. Sad to see that no one cares when a sale is done.

Mar 03, 2022 -

Schomp BMW responded

Rakesh, I apologize for any lack of communication on our end. I would appreciate another chance to speak with you to see what more I can do to help with your situation. If you are willing to discuss this, please reach out to me directly. Thank you, Robert Villanueba - Service Director - robert.villanueba@schomp.com

February 24, 2022

This is the 4th car I’ve leased from Schomp and I always have a pleasant experience. I’ll never lease from anywhere else. More

by nickel151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer, Ashley Kenney, Joshua Mooney
Feb 25, 2022 -

Schomp BMW responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Schomp BMW of Highlands Ranch team. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 23, 2022

I wanted to like my experience here. The place is beautiful and has a phenomenal showroom floor. I bought my car approximately 3 months ago. I reached out by seeing the vehicle online an More

by Pirunpim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Faul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Schomp BMW responded

I sincerely apologize for your disappointing experience. We strive to make the purchasing process go smoothly for our guests, and it is concerning that this was not better reflected in your time working with us. I assure you that this feedback will be addressed properly and with the right people. Lastly, I am sorry for the confusion regarding your registration and would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com

Mar 15, 2022 -

Pirunpim responded

Update*I have emailed directly to the GM and have had no response. It has been 5 days since I’ve reached out on this.

Mar 21, 2022 -

Schomp BMW responded

Hi Mike. We absolutely apologize for the tax error. I know we sent a refund for the overage but I would like to discuss this further so we can make you feel satisfied as a Schomp client. If you send me an email I will do everything possible to ensure we accomplish that! Jeremy.behar@schomp.com

February 23, 2022

Great people, great service, great prices, and a real pleasure to work with my advocate Dylan Nurse. More

by Murtland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Osborne, Dylan Nurse, Gerimie Meier
Feb 23, 2022 -

Schomp BMW responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Dylan and the Schomp BMW of Highlands Ranch team. Drive safely, and we hope to see you back again down the road!

February 19, 2022

Garrett B. Was excellent in teaching how to use the features of the new X5 e45 More

by rajeev_kumar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett Bolles
Feb 21, 2022 -

Schomp BMW responded

Congratulations on your new BMW X5 xDrive45e! We are thrilled that Garrett and the team took such great care of you throughout the process. Thank you for choosing Schomp BMW of Highlands Ranch!

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