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Schomp BMW

Highlands Ranch, CO

4.7
1,930 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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1190 Plum Valley Ln

Highlands Ranch, CO

80129

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Showing 1,930 reviews

December 14, 2020

Very friendly people to work with. No pressure and no hassle. Vehicle was Clean and ready to go as promised, paperwork was all prepared and took little time to review More

by Cenglebrec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Ackerman
Dec 14, 2020 -

Schomp BMW responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Schomp BMW of Highlands Ranch, and we hope that you continue to enjoy your newly purchased vehicle!

December 13, 2020

Austin and Jeremy came through for me and delivered. I dread buying a car but they made the experience worthwhile!! Thank you both for your commitment to customer satisfaction!! I would definitely come ba More

by C.Stock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Faul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Schomp BMW responded

Thank you for taking the time to leave us a review! Austin and Jeremy are both excellent members of our team at Schomp BMW of Highlands Ranch, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

December 09, 2020

Tim and I have worked together now on 2 occasions and he is a pleasure to work with. Straight forward honest with great follow Tim is simply a good man.. Not a just a good sales person but a good man. More

by phil.rivard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Green
Dec 09, 2020 -

Schomp BMW responded

Hi Phil - Thank you for the kind words! We are very proud to have Tim on our team, and it is excellent to hear that he has delivered such straightforward and professional service over the years. We appreciate your business and hope to see you back at Schomp BMW of Highlands Ranch!

Dec 09, 2020 -

phil.rivard responded

only place i will buy a high end vehicle

December 07, 2020

Dropped off the car for an oil change and when I sat inside afterwards the car was returned to me in limp mode. I asked for a manager upon which Chris came storming out angry treating me with no respect More

by CA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Otto, Chris Bridges
Dec 22, 2020 -

Schomp BMW responded

This doesn't sound like the friendly and accommodating service we strive for here, and I'm sorry to hear that we didn't leave you with a better impression. I will be sure to share this feedback with the appropriate people, and we will work to improve our communication going forward. If there is anything more I can do for you, or if you would like to share anything else with me, please don't hesitate to send me an email. Thank you, David Willoughby - Service Manager - david.willoughby@schomp.com

Dec 22, 2020 -

CA responded

I appreciate your feedback and would like to note Ashley Otto was accommodating and professional the whole time! In addition, the tech (whos name I am not aware of) that came to address the issue was very professional and redid the work and returned my car back to me in great condition. After dealing with Chris I was extremely frustrated and the tech was able to turn the conversation into a positive resolution, very professional. I did not want the two positive individuals to lack the recognition they deserve for resolving the issues. Thank you for your response David and I hope you have an awesome day.

Dec 23, 2020 -

Schomp BMW responded

Thank you for sharing this additional feedback. I'm so glad that Ashley and your technician could step in to assist you, and I hope we have another chance to work together in the future. - David Willoughby, Service Manager

December 07, 2020

Working with Chris was comfortable and straight forward. He’s an effective communicator. He guided us through the purchase with no confusion. I appreciated his patience and clear instructions. Great job! More

by TR
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Dec 08, 2020 -

Schomp BMW responded

Thank you for posting about your experience with Chris at Schomp BMW of Highlands Ranch! We are excited to hear that your vehicle purchase was so seamless and we wish you safe travels!

December 03, 2020

Jason was great to work with and made the process quick and easy. From initial phone call he was engaging and thorough in getting the right X5 matching the options I preferred. Communicative throughout the More

by dmmcroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kippenberger
Dec 03, 2020 -

Schomp BMW responded

We are delighted to hear that from start to finish Jason delivered five-star service. Thank you so much for coming to Schomp BMW of Highlands Ranch for your BMW X5! We really appreciate your recommendation and wish you many safe and happy miles in your new ride.

December 03, 2020

I was trying to decide whether to buy out my lease on my X3 or get a Lexus. Jason helped me make the correct choice . He did not try to strong arm me. His Great Listening , Problem solving skills and co More

by svrawls15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kippenberger
Dec 04, 2020 -

Schomp BMW responded

It's so important that our customers make the right decisions for them and we are thrilled that Jason could assist you. Thank you for trusting Schomp BMW of Highlands Ranch with this purchase! We hope that you continue to enjoy your BMW X3.

December 03, 2020

Jeff was a pleasure to be with. He is very knowledgeable, courteous, and a good listener. He also followed up the next day to answer questions. More

by tmorris7co
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Englert
Dec 04, 2020 -

Schomp BMW responded

Thank you for taking the time to review us! We are proud to have Jeff on our team, and it is wonderful to hear that he delivered such stellar service. Safe travels in your new vehicle, and we hope to work with you again at Schomp BMW of Highlands Ranch!

December 01, 2020

My experience at Schomp was wonderful! I got a beautiful car, and a great deal! I felt like I was important to them the entire time I was in the building! I would definitely recommend! More

by Suzanne-p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer, Ryan Murphy
Dec 02, 2020 -

Schomp BMW responded

Suzanne, thank you for the review! We are so glad you had a great experience working with our team at Schomp BMW of Highlands Ranch, and we hope that you continue to enjoy your newly purchased vehicle!

November 30, 2020

It was a great experience. Everyone was helpful especially Chris and the tech guy. They were quick getting a new delivery for me to see. More

by James
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Nov 30, 2020 -

Schomp BMW responded

James - We are delighted to hear that you're a satisfied Schomp BMW of Highlands Ranch customer. Thank you for mentioning Chris as well! We hope that you are enjoying your new vehicle.

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