Schomp Honda

I called Schomp Honda Service because my 2019 CRV had suddenly braked, without warning, coming to a sudden stop while I was driving approximately 40 mph. I was on good pavement, great weather, no road ob suddenly braked, without warning, coming to a sudden stop while I was driving approximately 40 mph. I was on good pavement, great weather, no road obstructions, constructions, or metal plates in the road etc. No cars in front of me. The oncoming traffic was separated by a median. I called Schomp and was given a 9am appointment for the following day, which I appreciated. Upon arrival, I was assigned to Jarrod W. He could not have been more condescending and argumentative. He immediately dismissed the seriousness of my concern. I showed him that Honda had recalls of later model years for this same problem, and the NTSB was investigating whether earlier CRV years should be included in the existing recall of later year models. He denied that any recalls were in place for any years for this problem, even after I showed him information on the internet about the recalls and investigation He indicated it would be over an hour or more before anyone could look at my vehicle despite my having an appointment. I told him I had an appointment, and his response was that all the vehicles had appointments, indicating that an appointment is meaningless. He said it could take all day, and if the diagnostic found nothing, I would be charged $200. I reiterated that I did not feel safe driving a vehicle that could come to a sudden complete stop. I asked him if he would feel safe driving it, and of course he said yes. It was an uncomfortable confrontational experience. I felt demeaned and insulted. The fact that they over book appointments and are chronically behind should not be taken out on the customer. I have totally lost confidence in the Schomp Honda Service department. If this does not get corrected, I will sell this car and get a Toyota. More

Shomp Honda , while a little far from the city, it (and all the staff) present itself with the highest level of professionalism and service. Everyone I encountered provided the information that I needed, t all the staff) present itself with the highest level of professionalism and service. Everyone I encountered provided the information that I needed, treated us with the utmost respect, and truly helped us make a decision on our purchase. When it came to our purchase, the sales employees were not at all pushy. They gave us a lot of information which allowed us to make an informed decision and I would shop there again. This is my second time buying from Shomp Honda and I will no doubt be back. More

We needed a reasonably priced used car for my son to drive. Schomp personnel helped us find a 2004 Acura TL in excellent condition for its age and at a reasonable price. The salesman and Sales Manager drive. Schomp personnel helped us find a 2004 Acura TL in excellent condition for its age and at a reasonable price. The salesman and Sales Manager were quite professional and the transaction went smoothly. We will recommend Schomp Honda. More

We have purchased our last 5 cars from Schomp over the years - they are the best to deal with, offer a fair no haggle price and have just taken great care of us in every aspect. We won’t buy anywhere els years - they are the best to deal with, offer a fair no haggle price and have just taken great care of us in every aspect. We won’t buy anywhere else! More

I put an inquiry in over the Internet and a gentleman by the name of Tim called me back within a reasonable time. He took it upon himself to go out and do a video of the vehicle. I was looking for and texte the name of Tim called me back within a reasonable time. He took it upon himself to go out and do a video of the vehicle. I was looking for and texted that video to me. he called later to follow up and he called the next day to follow up. I did end up going a different route, but I truly appreciate the customer service that this man showed. I would recommend these people to anyone. More

The dealership was nice to work with . Tim and Matt were good to work with . Tim and Matt were good to work with . More

Buying a new car at Schomp Honda was as stress free as was possible. There were no old school shenanigans, my sales person Hayes was professional, strait-forward and on top of everything. There were no su was possible. There were no old school shenanigans, my sales person Hayes was professional, strait-forward and on top of everything. There were no surprises, negotiations and we enjoyed the experience. More

No pressure sales technique. Clean showroom. Efficient service. Friendly people. Nice bathroom. Hope the service department is as proficient. Clean showroom. Efficient service. Friendly people. Nice bathroom. Hope the service department is as proficient. More

Sasha was very professional and easy to work with. He was very patient and answered all my question’s. I would reccomed him to others. I have bought a few cars in the past from Schomp Honda and have He was very patient and answered all my question’s. I would reccomed him to others. I have bought a few cars in the past from Schomp Honda and have always had a great experience!! More

Chris W was absolutely amazing helping us in the purchase of our new Honda Civic. He was willing to stay late so we could complete the purchase of the vehicle after driving 4 hours to get there. He was so ki of our new Honda Civic. He was willing to stay late so we could complete the purchase of the vehicle after driving 4 hours to get there. He was so kind, patient and helpful! More