Schomp Honda - Service Center

My experience at Ralph Schomp w/ Jonny was great. My experience making the appointment, however, was not. I spoke with a woman named Rosemary. I almost hung up and called back and asked to speak with so experience making the appointment, however, was not. I spoke with a woman named Rosemary. I almost hung up and called back and asked to speak with someone else. I had a lot of questions regarding the appointment, such as: how much? what does the 75K check-up include? can I get a ride to work? a ride back? These were very legitimate questions which needed answering before I could commit to a time/day, etc. But, I felt - the entire conversation - that I was being a big pain in the butt (for Rosemary). I almost cancelled. I was vey glad to be cordially greeted by your staff (as usual) upon my arrival and by Jonny in particular. He left me with a good impression of Schomp (as I have always had). Thanks for listening and thanks for finally sending me some coupons. I really appreciate that! Lori More

I have used Ralph Schomp for both sales and service for 11 years. I have been very pleased with their service. I have only one complaint and that is the use of coupons. I never have been able to used th 11 years. I have been very pleased with their service. I have only one complaint and that is the use of coupons. I never have been able to used them, alway expired, at the time of my service. This visit was the first time I could use one and it was a big deal, it took quite a bit of time because of the new program they're using. Good luck with this! More

estimate was accurate, had a coupon that made the price for the service much more economical than it usually is with SCHOMP. The shuttle service is the best! thanks for that. and they fixed the visor cl for the service much more economical than it usually is with SCHOMP. The shuttle service is the best! thanks for that. and they fixed the visor clip that broke charging me only for the clip not the labor. That was very annoying and disappointed that honda would make such a cheap piece for the visor? never in my life had a visor clip break. over all good experience with the service. Tell marketing to keep up with the coupons. love to use the dealer but hate paying high prices for basic car maintenance. More

Ralph Shomp is fair and friendly. You always know the price of service coming in the are happy to work with you on time of service. Their sales staff is professional and willing to help. price of service coming in the are happy to work with you on time of service. Their sales staff is professional and willing to help. More

Always a good experience with you folks. Easy to make appointment and the car is always ready on time. A little pricey would be my only complaint. appointment and the car is always ready on time. A little pricey would be my only complaint. More

I have worked with Jimmie over the years, and he has always been very professional and has gone out of his way to be helpful. Chris was also very pleasant and professional and both are an asset to the always been very professional and has gone out of his way to be helpful. Chris was also very pleasant and professional and both are an asset to the dealership. Keep up the good work! More

Hello I appreciate the honesty, integrity and Hello I appreciate the honesty, integrity and friendliness of the folks that i deal with at Ralph Schomp. Chris Catalano & Doug Honebein have be Hello I appreciate the honesty, integrity and friendliness of the folks that i deal with at Ralph Schomp. Chris Catalano & Doug Honebein have been extremely helpful and they keep me informed of the service that my honda requires. They have been my service rep and mechanic since i purchased my CRV in August 2001. Rosemary has always been very pleasant and kind when i wait for my car to be completed. I live in colorado springs and feel it is very worthwhile for me to drive to littleton to Ralph Schomp where i know i will get excellent service for my CRV. Thank you for being the dealership that i can trust and depend on. Carol Lewis More

I went to the dealership first to look into trading my 2006 pilot for a new one. I told Kyle that I had recently received two service quotes for $5000 and $4500, and that I was considering putting a few t 2006 pilot for a new one. I told Kyle that I had recently received two service quotes for $5000 and $4500, and that I was considering putting a few thousand as a downpayment on a new pilot instead. We talked through financing and my personal situation and he really listened to me. He helped me decide to wait 6 months so I could get a better interest rate and said he was pretty sure the service I needed would cost far less there. He called the service department for me to find out. He was right. Not only did I save money, I learned that the other quotes were trying to sell me services that I didn't need. The entire experience was fantastic and I will come back to work with Kyle in 6 months when I am ready to get my new pilot. I am going to tell anyone who asks about my wonderful experience there. Thanks! More

I had an emergency repair on Sat, May 14, when my college daughter's 2006 Element EX was vandalized in Boulder. The passenger side mirror was destroyed and was hanging by a wire. Johnny told me to bring th daughter's 2006 Element EX was vandalized in Boulder. The passenger side mirror was destroyed and was hanging by a wire. Johnny told me to bring the Element in as soon as possible and he would have it repaired since he had a new one in stock. I only had to wait about 70 minutes or so before the car was repaired, washed, and waiting for me on the west side of the building. The next story is just as complementary. As I was driving the Element away from the dealership, I noticed that Johnny had not replaced the small, round mirror that I had on the damaged mirror. These small, round mirrors go in the corner of the outdoor mirror and help immensely when trying to see if someone is in your blind spot on either the left or right side of the car. I returned to the dealership and Johnny immediately asked me if something was wrong. I told him the problem and he was very frustrated with himself for forgetting about this small, round mirror, which I had discussed with him when I first arrived. He immediately went into the parts area, returned with a single mirror, and proceeded to install it for me on the spot. When I asked him how much I owed him, he said he would take care of it (I noticed a $1.69 price tag on the mirror). Is this fantastic service or what??? I will never consider going to a dealership other than Ralph Schomp to purchase a car. Johnny always treats my wife and I (we also have a 2006 Pilot bot new from Ralph Schomp years ago) with the utmost respect. What a tremendous professional he is and a wonderful ambassador for Ralph Schomp. I hope you keep Johnny in mind when promotions come up at Ralph Schomp. You could not do any better than Johnny Nguyen!!! More

Nhat and Jim provide excellent customer service ... The Best! They are the reason I own 4 Hondas and that I am a loyal customer. The service department continuously provides outstanding service and g Best! They are the reason I own 4 Hondas and that I am a loyal customer. The service department continuously provides outstanding service and guanantees their work. I trust Nhat and Jim. Bob Farmner More