Schomp Honda - Service Center

Nhat and Jim provide excellent customer service ... The Best! They are the reason I own 4 Hondas and that I am a loyal customer. The service department continuously provides outstanding service and g Best! They are the reason I own 4 Hondas and that I am a loyal customer. The service department continuously provides outstanding service and guanantees their work. I trust Nhat and Jim. Bob Farmner More

A good experience. Josh was very friendly and explained what they had done. I had scheduled an appointment and they were ready for me when I arrived. The waiting area is very customer friendly and the staf what they had done. I had scheduled an appointment and they were ready for me when I arrived. The waiting area is very customer friendly and the staff person in their was very hospitable and helpful. More

excellent service and attention throughout. Felt as is experience was 'personalized' which is rare in this day and age. Hope my car lasts now and that if I ever have to buy a car from Schomp the experienc experience was 'personalized' which is rare in this day and age. Hope my car lasts now and that if I ever have to buy a car from Schomp the experience is just as positive. Does Schomp ever customize buying experience so if I wanted to be searching for another used civic with certain features, miles, price point that if something came in to the dealership that met all of the criteria Schomp could proactively contact me? Thanks, Paul Dietel More

When I called Ralph Schomp to inquire about the radiator that was leaking & was purchased 2years & 9 mo ago, an appt was scheduled the very next day to appraise the problem. Jonny Nguyen checked right away, that was leaking & was purchased 2years & 9 mo ago, an appt was scheduled the very next day to appraise the problem. Jonny Nguyen checked right away, from purchase place & found out it had a 3 yr warranty. You were able to get new one installed while I waited & I only had to pay for labor, which made me very happy. Jonny was really on the ball in giving great customer service, by checking on the warranty. More

My experiences at Ralph Schomp Honda from new sales to service (most recently service) have always been friendly, helpful, professional and competent. Last Thursday, my car would not start in the parking service (most recently service) have always been friendly, helpful, professional and competent. Last Thursday, my car would not start in the parking lot of the office complex where I work in Aurora, CO. I called and spoke with Martin (?) and he explained it was probably the battery and if it was then it should be under waranty. He explained the electrical test they'd need to do etc... After a cowork was able to jump start my 2009 Honda Fit, I dropped it off that night before close. It was ready the next morning by 10am and there was no charge to me for these services. More

I was able to drop the car off the night before and everything went smoothly. I was called when the car was finished and was able to pay over the phone. Excellent service, thanks. It's a little sil everything went smoothly. I was called when the car was finished and was able to pay over the phone. Excellent service, thanks. It's a little silly that this review is R E Q U I R E D to be 250 characters. More

This experience could have been a very bad one. Our 2010 Pilot was having symptoms of problems, with the Check Engine Light and VTM-4 lights coming on sporadically starting in January. We followed the guida Pilot was having symptoms of problems, with the Check Engine Light and VTM-4 lights coming on sporadically starting in January. We followed the guidance in the manual, reported the issues at a regular service, and finally, when the issue appeared again and manifested in a struggle to reach highway speeds among traffic (Weds, March 16th), I called and informed Schomp that I would be there soon so they could diagnose the repair requirement and plan for the repair. At this point, I expected to be able to borrow a car from my sister-in-law, and I expected to hear about how Schomp would not be able to work on our car until some distant day in the future. I was able to borrow my sister-in-law's car, but I did not receive push-back from Schomp. To the contrary, I was advised to not turn the car off and I'd hear back later in the evening regarding a plan of action. Ali called the next day to let me know that they were pursuing a factory warranty repair, because this issue seemed persistent. Later that day, she called to say the warranty repair had been approved, we were waiting on parts, and if all went well, our car would be ready the next Tuesday. She offered to find us a complimentary rental car. The next Tuesday, I called to find out if the car was ready. I finally reached Jason, who was backing up Ali while she was out. He let me know we'd not received our parts and found a car large enough to carry our family and our stuff. He kept me apprised of developments and progress. More

Everyone in the express service department is very friendly and the service is always quick. I like that I don't need an appointment, and they got me in right away. I don't remember the name of the wo friendly and the service is always quick. I like that I don't need an appointment, and they got me in right away. I don't remember the name of the woman who rang up the invoice, but she has long blonde hair. She is very pleasant to work with. More

We tell everyone we know to go to Ralph Schomp! We had an excellent experience five years ago when we bought a new 2005 Honda there (fair price w/ no ridiculous dickering) and since then have had an excel an excellent experience five years ago when we bought a new 2005 Honda there (fair price w/ no ridiculous dickering) and since then have had an excellent experience each time we take our Honda in for maintenance/servicing. The parts department has also been really helpful. In our experience the people at Ralph Schomp treat everyone fairly and work hard to provide customer satisfaction. We have dealt with three Honda dealers through the years, and Ralph Schomp is far superior to the rest. If you live within 1 to 2 hours of Denver go to Ralph Schomp to buy your car (we recommend sales consultant Gary Taylor, but the others are nice as well). If possible go there for servicing as well! More

The prices for service are reasonable, and the services needed and done are explained fully by the staff. You never feel "ripped off" and you do feel like you are a valuable customer. Both the sales and needed and done are explained fully by the staff. You never feel "ripped off" and you do feel like you are a valuable customer. Both the sales and service staff are exceptional on a personal and professional level. More