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179 Reviews of Schomp Honda - Service Center
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May 13, 2022
Purchased our 1st Honda, dropped it off at the service center for accessory additions the week after purchase. The drop off/rental process was flawless. The team was prepared for my arrival and got me in center for accessory additions the week after purchase. The drop off/rental process was flawless. The team was prepared for my arrival and got me in and out quickly. More
by Brandontoya
Helpful March 09, 2022
Amazing service, the portfolio manager Robert took care of everything I needed and he got me scheduled in service with Josh who was great at getting all my repairs fixed quickly and haven’t had an issue si of everything I needed and he got me scheduled in service with Josh who was great at getting all my repairs fixed quickly and haven’t had an issue since! More
by Hannah
February 11, 2022
Everything was great. My vehicle was taken care of promptly upon arrival. I was kept up to date on the progress of the service and notified when it was ready. Everyone was polite and did their job v promptly upon arrival. I was kept up to date on the progress of the service and notified when it was ready. Everyone was polite and did their job very well.. More
by cjrose111
Employees Worked With
December 28, 2021
No other dealership I would go to. Schomp has been amazing with all of my cars & they make sure I’m taken care of every time amazing with all of my cars & they make sure I’m taken care of every time More
by Chase M
July 31, 2021
Great people here, I had Jeff help me as well as one other! I had a couple issues in the beginning of my experience here but we’re quickly resolved from the help of Byron! other! I had a couple issues in the beginning of my experience here but we’re quickly resolved from the help of Byron! More
by Kenna A
March 31, 2021
Rick Duvall is a great & honest Service Advisor with tremendous experience in the Auto industry. I worked with Rick & Ralph Schomp Honda many times for service and repairs on an older Honda. This enab tremendous experience in the Auto industry. I worked with Rick & Ralph Schomp Honda many times for service and repairs on an older Honda. This enabled me to continue to use the vehicle for 16 years & put over 230,000 miles on the car, which was 20 years old, when I did switch cars. Many people who dislike leasing, are not able to buy or upgrade to new cars very frequently, so with proper maintenance, my old Honda would have been reliable well past 500,000 miles. I highly recommend Rick and the service team at Ralph Schomp Honda. More
by Jeff
Employees Worked With
September 15, 2020
Great service by Natalie and the service team!!! The appointment was shorter than expected and made it very accommodating with a loaner vehicle. Thanks for the excellent work! appointment was shorter than expected and made it very accommodating with a loaner vehicle. Thanks for the excellent work! More
by robr88
Employees Worked With
Natalie Hood
March 24, 2020
The service dept. Is horrible we were lied to and they did nothing to address the problem .the service advisor gave us the wrong information on even how to check the oil did nothing to address the problem .the service advisor gave us the wrong information on even how to check the oil More
by Ensigniron
Employees Worked With
October 08, 2019
Great Service Department I want to thank "Michael Dodson" in the service department for helping my son out with our CR-V. My son James is attending school in the area and our I want to thank "Michael Dodson" in the service department for helping my son out with our CR-V. My son James is attending school in the area and our vehicle developed a coolant leak. We live in Franklin, Tennessee so we had to address the issue long distance. The way he took care of my son, his staying in touch with me, which is difficult at times, and his overall professionalism was great! If you need service there, please ask for Mike Dodson, you will not be disappointed. David Pilgrim More
by David56
Employees Worked With
Michael Dodson
August 30, 2019
Schomp care Left me completely helpless I took my Honda CR-V to service. This time I end up spending over 500 bucks. When I handed over the vehicle with about 30 miles to drive gas left. Aft I took my Honda CR-V to service. This time I end up spending over 500 bucks. When I handed over the vehicle with about 30 miles to drive gas left. After 1 day they got it done. And when I started the car fuel indicator showed, gas tank is completely empty. So, they might have kept the engine running quite a lot to completely drain the remaining gas. So, I went over to the service desk lady and asked if they can pump about a 1/4 of a gallon so that I can drive to the nearest gas station safely. I won't be asking if I didn't feel helpless. I was afraid that I might run out of gas before I got to the gas station. They said 'No, you figure it out, we can't do anything about it'. I got goose bumps and totally surprised they were not even willing to consider in a humane manner. 1/4 of a gallon is less than a dollars worth gas. Is it a big deal for a dealership, especially for a customer who bought the vehicle from them? I bought my CR-V from Schomp and signed up for their car service plan because I felt they are genuine. Now, I feel it's a big mistake. Unfortunately, I can't opt-out from the schomp care, but I wish I can. Next time, I'm going to make sure to avoid these people going anywhere near my car. Well, my recommendation for anyone is, buy the car from them but don't sign up for the schomp care. I wouldn't want another human to go through the horror I went through today if this is how they treat the customers. More
by Vishwa
Employees Worked With
Jessica Enos, Jared Steede, Steven O'Neil
