Schomp MINI

The entire experience start to finish was the best ever. I was told the salesmen did not work on commission; which explained why everybody seemed to really want to help. All questions explained in detail. I was told the salesmen did not work on commission; which explained why everybody seemed to really want to help. All questions explained in detail. No high pressure. It was a relaxed atmosphere. Even the finance guy was great. Lots of paperwork, lots of extras offered but no pressure at all. Bought a used mini that looked great and ran great. After the first whole day of driving I noticed some damage to the under side of the vehicle. It just must of been missed by the salesman and myself. Brought it in and even though I had no extra warranty or guarantee , they have scheduled me in to have all fixed at no charge. You cannot ask for better service than that. Nic, my salesman was fantastic. When Nic wasn't there, Andy took care of me just as good. The sales manager, and the service manager went above and beyond to make things right for me. I would go back in a heart beat if and when I wanted another vehicle. I highly recommend Ralph Schomp Mini Cooper. Harvey Laven Centennial, Colorado L More

I would recommend buying a car from Ralph Schomp Mini. Paul Villard displays amazing customer service and professionalism. He is friendly and extremely helpful. I would highly recommend asking for Paul Vi Paul Villard displays amazing customer service and professionalism. He is friendly and extremely helpful. I would highly recommend asking for Paul Villard when interested in buying a car from Ralph Schomp Mini. More

My neighbor recently purchased a Mini at Ralph Schomp Mini. He had an awesome sales experience with one of your salesman, Paul Villard. He provided excellent customer service, and exceeded all of his exp Mini. He had an awesome sales experience with one of your salesman, Paul Villard. He provided excellent customer service, and exceeded all of his expectations of Ralph Schomp. His experience with Paul Villard was so positive; the next time I consider purchasing a vehicle, I will definitely make Ralph Schomp my stop for car sales! More

I highly recommend buying a car from Ralph Schomp Mini. In particular, Paul Villard is wonderful to work with. He is very professional, informative, and friendly. I will go to Paul Villard at Ralph Schomp In particular, Paul Villard is wonderful to work with. He is very professional, informative, and friendly. I will go to Paul Villard at Ralph Schomp Mini for all of my car buying needs in the future. More

I was looking for a very special Mini, the JCW GP. Most local dealerships had very limited supply, but Schomp had exactly what I was looking for and at the best price! Over the course of two months I worke local dealerships had very limited supply, but Schomp had exactly what I was looking for and at the best price! Over the course of two months I worked with my sales rep, Paul Villard to find the exact one that met my cost. Paul was incredibly patient and informative over the course of time. The day I bought the car I was met with courtesy and respect by all the dealer representatives. I also hadn't been at this dealership in a long time (I currently was driving and still do a 2003 Cooper S) and was blown away with the great inventory they had. I was able to drive the car home that night, what fun! I had to bring it back a couple weeks later for the window tint and clear mask. A representative promptly met me and provided me with a loaner. I later got the car back earlier than estimated with all work done and the car looking amazing! If you want the best deals, best selection and a great support staff, you'll want to consider Ralph Schomp Mini!!! More

Went looking for a Mini in Spicy Orange and Al found one for us. Turns out it was a roadster. Kinda hesitant, but after driving roadster and convertible demo cars, my wife and I were in total agreement th for us. Turns out it was a roadster. Kinda hesitant, but after driving roadster and convertible demo cars, my wife and I were in total agreement that the roadster was the one for us. Deal went very smoothly and was no pressure all the way. My wife really liked and wanted the racing stripes and I have to admit there wasn't much argument from my end. Al found us the one we wanted and it had a number of options that turned out we really like. We would definitely recommend the car, the dealer and the salesman to anyone. More

I just wanted to thank Chris, Andy and everyone else at Ralph Schomp Mini Service Center. It’s evident these guys really take pride in their work and customer service. We had some major repairs done this Ralph Schomp Mini Service Center. It’s evident these guys really take pride in their work and customer service. We had some major repairs done this week and they were able to get the parts in quickly. They kept me post along the way on all progress and took the time to explain everything. They truly care about the customer’s experience and satisfaction. You guys are the bomb! Thanks for everything! -Vinny and Sheila More

I bought a 2003 Poniac Grand Prix about 2 weeks ago. The guy who sold it to me is Mehdi Kaveh. He didn't tell me that the gas meter was broken and that it would always say its full. I have a 30 day warranty guy who sold it to me is Mehdi Kaveh. He didn't tell me that the gas meter was broken and that it would always say its full. I have a 30 day warranty so I tried contacting him after I bought the car but he's been avoiding my messages and does not even respond to email. I've called him and messages him for the past 3 days and still no response. I then contacted their customer service and they just told me that someone will be contacting me as soon as they can. I'm still waiting... To readers, once they have your money, they don't care about you anymore. More

This is the second time this year (in two months) that I have had to have my Mini towed in. The fist time, the week after Christmas it literally took about 4 days for them to even look at it. It was a hug have had to have my Mini towed in. The fist time, the week after Christmas it literally took about 4 days for them to even look at it. It was a huge hassle for them to agree to pay for a rental. The car needed a new fuel injection system. I had a new one already put in a year before. We live at 7500 ft altitude and this is obviously a problem that I didn't know about before purchasing the car. I had to have it towed in last year also. They told me I flooded the engine when I started it? Problem is all I do to start the engine is PUSH A BUTTON? So now once again, just 4 weeks later, it wouldn't start. So I called the manager, Chris, and told him it was on its way (I had already called Mini Roadside Assistance), and that I would need a rental. He told me "no problem"., I told him I needed to pick my kids up from school so I would need the car by 2:30 that afternoon. So 2:30 kept getting closer and closer. No call from Chris. I called and they told me they couldn't get a hold of him, the receptionist even called his cell phone, then she told me she would Text him, she said that all their text go directly to him. No call. I called again....he was at lunch. Called again. He was there this time but had another employee get on the line and tell me to call Enterprise and tell them to just charge Mini. So, I started to call Enterprise at 2:00. They had no available cars in my area, but an Enterprise about 15 miles away would probably have one. So I call that Enterprise, they have a car at around 4:00. So, with no options, I start to give them all my info. Up until the point that I tell him I need to be picked up from my office. They can't go that far. So, I call back to Mini and ask for Chris. He's in a meeting. I ask for a manager, "he is the manager". So I asked to talk to his manager. The guy says "is there something I can help you with. Well I just started crying, I couldn't help it. I have this stupid car that won't start at least twice a year when it's cold. I have my children stuck at school and I can't get any help. He was great, he put me on hold, called Enterprise by the Mini office to secure a car for me and sent an employee over to my office to pick me up. I picked up my kids 10 minutes late. Andy was awesome, he should be the manager. He thinks outside the box! Today is day number 2. I haven't got any calls from anyone for any updates. More

My wife brought her car, Mini Countryman, in for repairs 12 days ago. We had it delivered to Ralph Schomp Mini (RSM) on a flatbed. The following day no call was made or returned stating the dealership had r 12 days ago. We had it delivered to Ralph Schomp Mini (RSM) on a flatbed. The following day no call was made or returned stating the dealership had received the car. When we finally got a hold of someone who worked in service, they could not find the car. Two days following (they finally found our car) they proceeded to plant her car into a pole--the door(s) had to be replaced--I was told by Matthew it was merely a scratch and the body shop had overreacted. Making matters worse, RSM never called to inform us about progress or that they had wrecked my wife's new Mini; rather, she called them and was then informed. She has been brought her car to Mini multiple times preceding this event for a problem never correctly diagnosed or repaired. She did her research and found that others with this problem had discovered it is a software issue. RSM insisted in the past that it was probably bed fuel and put additive in her car. They were wrong. They dismissed the problem altogether on another occasion and finally, after it had to be towed again--for engine failure--they replaced the fuel pump. The problem still exists. Upset with how we have been treated--not fixing the problem, never calling us with updates (it has been 12 days now), acting cavalier about wrecking her car...I contacted the service manager Chris. He was responsive initially but has again dropped the ball. No follow up calls or information regarding our car. I contacted Matthew's Vmail this morning and was never called back. I placed a second call in the afternoon and Matthew answered--he had to deal with his customer now. He was pleasant on the phone and professional but had little to no information about our car. I was told I could probably pick it up this eve or the next day as they were going to test drive this vehicle again before releasing it..."I will call you..." No call. No car. I really don't understand the disparity between Ralph Schomp BMW and RSM. Same owners. Same buisness plan. Very different experience. This shop needs a serious reorg. I would never buy another car from RSM again. More