Schomp MINI

Everyone at the dealership is always extremely help, accommodating, and friendly. I always feel well taken care of and informed of all details relating to my car. accommodating, and friendly. I always feel well taken care of and informed of all details relating to my car. More

I haven't experienced a worse customer service experience in my life. I went to the dealership on a pre-arranged test drive of a used Jeep and the salesman was terrible. he almost seemed offended that the sa in my life. I went to the dealership on a pre-arranged test drive of a used Jeep and the salesman was terrible. he almost seemed offended that the sales manager handed off a used car inquiry to him. He refused to have the used car manager review and price out my potential trade-in until after we test drove the car I was interested in as he thought it would be a waste of time for his staff if I didn't like the Jeep I was looking at. Throughout the test drive he was not able to answer any of my questions related to the vehicle I was test driving, to financing options, to other potential used vehicles on the lot. When we returned to the dealer to discuss a potential purchase, it was extremely difficult to move the process forward. When I told him I was no longer interested in working with him he proceeded to argue with me loudly as I walked out of the store. Furthermore, the sales manager was well aware of the issue and was less than proactive in solving the problem. When I told her I was not interested in dealing with Alex any longer or purchasing a car from them I expected she would call within 24-48 hours to at least discuss the issue - I never heard a word from them. I drove down the street and ended up buying a brand new Jeep one week later. More

PLeased with all that took place with my purchase, Tyler handled all the details with ease and kept me incredibly informed with all the details of the process from start to finish This registration proce handled all the details with ease and kept me incredibly informed with all the details of the process from start to finish This registration process is absolutly rediculous. Their is no rhyme or reason or ease of me submitting this. More

We had a great experience at Ralph Schomp Mini Dealership last Thursday, July 22nd. We had taken our 2004 Mini in for service and ended up buying/driving home a brand new Clubman!!! Don Bailey is an except last Thursday, July 22nd. We had taken our 2004 Mini in for service and ended up buying/driving home a brand new Clubman!!! Don Bailey is an exceptional individual and was very helpful in making our purchase experience another good one. (Our 2004 Mini also came from Ralph Schomp) Don went above and beyond when it came to showing me all the fabulous features of my car. He assisted me with programming the XM Radio...and assisted me in getting my cell phone bluetooth connection activated. All these items saved me countless hours should I have had to do this on my own as a 'novice'. It didn't hurt, I suppose, that Don himself drives a Clubman!!! Denise Van Donkelaar More

My experience was very good, with Don Bailey going above and beyond to get the Mini I wanted. I was slightly disappointed that certain options were not available on the mini's in the lot, but Don explained and beyond to get the Mini I wanted. I was slightly disappointed that certain options were not available on the mini's in the lot, but Don explained too me the reasons, which I understood. The entire process was smooth, and there was the expected amount of sales pressure from the finance person regarding extended warranties and maintenance. I was a little disappointed, but again understood, that we could not swap out the wheels to ones I preferred. The Mini has been great, and the minor scratches I found are being taken care of. Thank You! More

We have know Devin for 6 years as owners of Minis. When my car needed major repairs recently, we were happy to hear that we could work with Devin on the sales side...though we will miss him in service. We my car needed major repairs recently, we were happy to hear that we could work with Devin on the sales side...though we will miss him in service. We have always liked buying cars at Schomp as there is no "commission push". All of the staff work with you to get you answers and the best possible solution for your needs. We have recommended Schomp to hundreds of our friends! More

Tyler was very helpful and answered all our questions. We spent close to four hours looking at MINI's and he was very patient with our noobness. The MINI we chose had a manufacturing defect with the door han spent close to four hours looking at MINI's and he was very patient with our noobness. The MINI we chose had a manufacturing defect with the door handle, but Schomp was quick to get us back in and had the car repaired right away. I also liked that I was sent a .ics appointment for the service call so that I could add it to my calendar. More

Looking to solve the mystery on the color of the front scoop. Hopefully we can change that with the Carbon scoop. I don't wish to go through the process of try to match a factory color. Andra is also scoop. Hopefully we can change that with the Carbon scoop. I don't wish to go through the process of try to match a factory color. Andra is also assisting me More

I gave the highest rating because my husband and I both believe it was the best car-buying experience we've ever had. Everyone we delt with was very professional and friendly and did their jobs very well. believe it was the best car-buying experience we've ever had. Everyone we delt with was very professional and friendly and did their jobs very well. We were treated with respect and kindness every step of the way. We never had to wait for long periods of time without any contact with anyone. We were kept up to speed on every step of the process. It was truly a great experience. At the end, I felt like I needed to hug everyone!! Great job everyone. We've told all our friends and pretty much anyone that will listen. Thank you so much. More

I have been coming to Schomp MINI since I moved to CO (5 years now), and the service team has always been great. I wasn't impressed (to say the least) with the sales department, but luckily the service dep years now), and the service team has always been great. I wasn't impressed (to say the least) with the sales department, but luckily the service department has always been super great to me. More