Schumacher Chevrolet of Livingston

Excellent Service Department I had to have several recall items repaired on my Chevy Cobalt and contacted Wigder because it is close to where I work. When I called the person who I had to have several recall items repaired on my Chevy Cobalt and contacted Wigder because it is close to where I work. When I called the person who answered was so kind and helpful. They ordered the part and were ready to do the repairs on the day they told me they would be ready. They took my car in at 7:30 A.M. and the car was fixed by 9:30 A.M. Two hours only for three recall repairs. The waiting room had coffee, snacks and TV. I was really totally happy with the whole experience including the fact that GM has stepped up and taken care of the people that buy their cars. When it is time to get a new car, I'm going over to Wigder because I know that they will treat me fairly and not just try to make a sale. Thank you so much Service Department. My car works great! More

New car purchase 2015 Equinox LTZ From start to finish Ralph Torres, salesman, treated me outstanding...made sure I was happy with everything.. SEE Ralph, first..... .I have used the From start to finish Ralph Torres, salesman, treated me outstanding...made sure I was happy with everything.. SEE Ralph, first..... .I have used the service department for over 15 years, now and always honest and all go out of their way to please. Wigder is the only Dealership I would deal with..... More

Not a moment of wasted time! Jon Wolfe was great to work with. Friendly, professional, caring, and honest. Our whole car buying experience was painless, and quick! There was no Jon Wolfe was great to work with. Friendly, professional, caring, and honest. Our whole car buying experience was painless, and quick! There was no sitting around waiting for hours! Thank you Jon and Wigder! More

Above and Beyond My Chevy Equinox broke down about a mile from the dealership at about 6:30 P M. I called and spoke to Johnny in maintenance about getting a tow truck My Chevy Equinox broke down about a mile from the dealership at about 6:30 P M. I called and spoke to Johnny in maintenance about getting a tow truck to have the car picked up and brought to the dealership. Not only did he try to get me the tow truck but he went out of his way to insure that I would have a loaner car while my car was being repaired. I would have otherwise been stranded without any means of getting home. As it turned out, the tow truck operator gave me a jump and I was able to drive to the dealership where the loaner car was waiting. Needless to say I was a very happy camper that evening. I have been with this dealership for 15 years and Johnny and Bernie as well as the mechanics always do their best to accommodate me. The car was repaired with the same degree of professionalism as always. I want to thank this dealership for going above and beyond and for their professionalism More

Excellent Experience! I have gone to many different dealerships and I can honestly say that this was the best experience ever! Our sales consultant Harold Cardona was excel I have gone to many different dealerships and I can honestly say that this was the best experience ever! Our sales consultant Harold Cardona was excellent and our overall experience was great! I love my Traverse and have already recommended your dealership to my friends and family! Thank you very very much! More

Excellent service I took my daughter to see used vehicles, seen on-line the night before. Upon arrival, we were warmly welcomed by Jackie Hernandez, who showed us all t I took my daughter to see used vehicles, seen on-line the night before. Upon arrival, we were warmly welcomed by Jackie Hernandez, who showed us all the used vehicles I was interested in, then she gave us her recommendations. She was very pleasant on our tour of the facility even after my daughter test drove multiple cars. End result, I had a no pressure experience getting the best deal on a car my daughter loves. Wigder Chevrolet did every thing possible to help me get the car including Jackie coming to my job to pick up necessary documentation. I will return to purchase my car next. Thank you! More

sevice center This is the best service center that I have been too. Staff are extremely nice and fo out if their way.to make an unpleasant task a good one....tha This is the best service center that I have been too. Staff are extremely nice and fo out if their way.to make an unpleasant task a good one....thank,u gentlemen More

Steady decline in service I have been a customer with Wigder for nearly a decade. I have purchased 4 vehicles from them and two of them being higher end vehicles. My service I have been a customer with Wigder for nearly a decade. I have purchased 4 vehicles from them and two of them being higher end vehicles. My service experience has always been excellent until the past year and a half. Several months ago I had a tire issue on one of my vehicles due to an alignment problem however the store I purchased the tires from was telling me it was possibly struts and shocks (the vehicle had only 40,000 miles on it). I was told by Wigder my extended warranty did not cover shocks and struts and that it would cost $1,800. After expressing my frustration and how the vehicle was just out of the basic warranty, I was then told it would cost me $100. If I hadn't been in the car business earlier in my career and I did not know any better and was just the "average" customer; I would have been stuck with an $1,800 bill. This is not good business! I was willing to give them another chance. I had recently brought my new vehicle in for its first oil change which I had made an appointment several days prior. I advised the service writer, Johnny, over the phone I would like to wait for the vehicle because it was ONLY an oil change. I was told I would be able to do that. I dropped my vehicle off for service and proceeded to wait. 2 hrs later a gentleman in a suit approached me in the showroom and asked if I was being helped. I advised him I had been waiting for my vehicle for the past 2 hours and it was only receiving an oil change. Ten minutes later Bernard, from service, came out with my keys and when I asked if there was a problem with the vehicle; his only response was sorry they got busy. Out of principle now I will drive to ANY other Chevy dealership for service. In a 2 hr time frame I could drive pretty far. It is a shame how this dealer has changed. More