Schumacher Chrysler Dodge Jeep Ram of Delray

Night and day My daughter purchased her Jeep here s little over a year ago and had a great experience. Unfortunately none of the people she dealt with are still th My daughter purchased her Jeep here s little over a year ago and had a great experience. Unfortunately none of the people she dealt with are still there. I spent about 2 hours with our salesman David, who was nice but didn't know the product too well or where any of the inventory was. His manager Mitch was horrible. He kept making excuses as to why I couldn't get rebates that I knew I was eligible for and he only wanted to sell me a car they had there which didn't match what we were looking for. When he finally agreed to get the car I wanted from another one of their dealers he told me I could no longer get the discounts we already discussed. Basically take the car they had that I didn't want or pay full price with no rebates on the one I wanted. No thank you! He told me "have a blessed day" with a smirk on his face and it was obvious what he was really trying to tell me. I felt insulted. How dare he talk to a customer that way! I ended up at Arrigo. Less than 3 hours and I got a brand new Jeep, exactly what I wanted with all rebates and sold me the car at invoice. They gave me 4 free oil changes too. I'll never go back to the Delray store. They don't deserve my business or yours! More

great experience! ! we purchase a Lincoln MKZ 2. 0 hybrid this car is absolutely amazing the staff was friendly and courteous sales managers were outstanding John Hertlin we purchase a Lincoln MKZ 2. 0 hybrid this car is absolutely amazing the staff was friendly and courteous sales managers were outstanding John Hertling , Allen Rosengard, Dan Blackburn and the most important my salesman Phillip Simon I am a Spanish single female they made me feel like home family style even spoke some Spanish to my surprise I will always deal with these people they are wonderful people looking forward to my next deal in 4 years Thank You Delray motors! More

New GM and Finance staff did a great job! New GM (Mitch)- and finance (Dwight) did a great job! Service department also rocked on getting new Navigation upgrade installed in short record time New GM (Mitch)- and finance (Dwight) did a great job! Service department also rocked on getting new Navigation upgrade installed in short record time! Thanks for making my experience a joy for we only purchase a car every 7 yrs... will come back! More

Treated like family! After moving to Florida and having to go through the car buying process on my own, Delray Motors took great care of me. Not only did they greet me wit After moving to Florida and having to go through the car buying process on my own, Delray Motors took great care of me. Not only did they greet me with smiling faces, but they did not take advantage and treated me like family. I had such a wonderful experience with this dealership that I come back on a weekly basis just to say hi! Everyone at the dealership knows me by name and it's only been about three weeks! I highly recommend Delray Motors to anyone thinking to buy a new car. More

Happy with purchase! We recently purchased a used 2015 Ford Explorer from Delray Motors. We had seen the vehicle on the Internet and went thru the USAA car buying program We recently purchased a used 2015 Ford Explorer from Delray Motors. We had seen the vehicle on the Internet and went thru the USAA car buying program who contacted the dealership. Within 30 minutes Alan Gallagher called and said he would have the vehicle ready for a test drive. We arrived at Delray Motors and the vehicle was brought out by Alan and we took a drive. We liked the vehicle, negotiated a price and purchased it. Alan worked very hard to make the sale happen. Thank you very much! We also met with Allen Rosengard, the finance manager. He was very competent and entertaining!! Thank you Allen for getting our paperwork finished as quickly as possible. More

A refreshing expiernce My wife and I recently bought a used a Chevy Equinox from Rob. We live in Miami and after a month of shady places, lies, and sales tactics we took a My wife and I recently bought a used a Chevy Equinox from Rob. We live in Miami and after a month of shady places, lies, and sales tactics we took a trip up to Delray motors for a car we saw advertised online. Rob greeted us, let us drive the car and gave us the total price, no hidden fees or gimmicks. After a couple of days my wife and I decided the car Rob showed us was right for us. He helped to work within our budget and take extra off the already low internet price. Overall the whole experience was great. Worth the trip out of Miami. I would recommend Rob to friends and family looking to buy a car. More

Worst walk in experience ever at DODGE JEEP Go Elsewhere My wife and I were looking for a 4 door Jeep. We just wanted to test drive then buy. We waited and waited and waited for 20mins for someone to help My wife and I were looking for a 4 door Jeep. We just wanted to test drive then buy. We waited and waited and waited for 20mins for someone to help us. I was told they are too busy. Finally after 10mins the manager Jim came out and offered no apology. We walked out and purchased elsewhere. GO TO ANOTHER DEALERSHIP More

Treated like a friend! Despite coming in on a really crowded and busy morning, I was greeted promptly with a smile by the service advisor Frank Santilli. He not only took ca Despite coming in on a really crowded and busy morning, I was greeted promptly with a smile by the service advisor Frank Santilli. He not only took care of me quickly but also arranged a shuttle ride for me so I could make it to work on time. The service on my 2013 Jeep Wrangler was done even earlier than expected. It felt like I was being treated more like a friend than a customer. Can't say enough about Frank and his service group. More

Frank Santilli Was Wonderful I drove in on a busy Wednesday afternoon with something lodged in my tire and it was losing pressure. The dealership was extremely busy. Frank was so I drove in on a busy Wednesday afternoon with something lodged in my tire and it was losing pressure. The dealership was extremely busy. Frank was so accommodating and courteous and delivered amazing customer service!! He explained that there would be a wait and checked with me frequently to keep me posted on progress. Ricardo is also amazing! And Louis Hart was my salesman...awesome again!!! I love these guys...and I love my Grand Cherokee! Amanda Cantrell More

Go elsewhere Terrible customer service. Had to bring car back multiple times for same problem. Generally rude and incompetent customer service. It's worth driving Terrible customer service. Had to bring car back multiple times for same problem. Generally rude and incompetent customer service. It's worth driving a few miles to go somewhere else. Arrigo is like a night and day difference...so much better. More