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Schumacher Lincoln of Delray - Service Center

Delray Beach, FL

4.1
55 Reviews

55 Reviews of Schumacher Lincoln of Delray - Service Center

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February 04, 2019

Service So far I have received nothing but poor service! So disappointed! I cant ever get through, always on hold , was given attitude , not friendly customer More

by Heinrich
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure about hte names
January 21, 2019

EASIEST SERVICE APPT EVER First time Lincoln owner. I was very please to find out that I do not have to take time out of my busy schedule to get my can serviced. Scheduled the More

by lincoln owner
Recommend Dealer
Yes
Employees Worked With
Dave - service valet
Jan 21, 2019 -

Schumacher Lincoln of Delray responded

Thank you for sharing your experience with us. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 20, 2019

Personal attention I truly enjoy pulling up to this dealerships service center. They are all attentive and curtious to each customer. The service waiting area was very c More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Haas
Jan 21, 2019 -

Schumacher Lincoln of Delray responded

Trish, thank you for taking the time to share your experience with us. We are pleased to hear that you have such great customer service while you are in to service your vehicle, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 10, 2019

A very positive experience Although I didn’t have an appointment to have my car serviced, I was checked in and told it would probably take an hour and a quarter. My car was read More

by Loudav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Jan 15, 2019 -

Schumacher Lincoln of Delray responded

Thank you for sharing your positive experience with us. We are so happy to hear that everything was done quickly and to your satisfaction! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

December 13, 2018

Routine service This is the 3rd time we have had our regular maintenance and used the valet to pick up and drop off our vehicle very convenient and friendly . More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler in customer service, Dave Nelson
Dec 17, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this 5-star rating and comments. We are very pleased to hear that your routine service visit was convenient and friendly with us at Schumacher Auto! We look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

December 01, 2018

Read below ! I was fortunate to meet with Michael Kuznetz when I came in for a few minor questions. He was extremely patient and knowledgeable. After solving More

by golfer1520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kuznetz
Dec 04, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Michael Kuznetz. It is great to know that your service visit was exceeded your expectations! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 29, 2018

Oil change and general check up I experienced very prompt service as I drove up to the service department without having made an appointment. Dave, my customer service rep, was very More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 04, 2018 -

Schumacher Lincoln of Delray responded

Thank you for your positive review, we appreciate you taking the time out to share your service experience with us. It is so nice to hear that Dave was very attentive and knowledgeable, as he is a great asset to our team. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 08, 2018

Service above what was necessary I brought my car in for the 30,000 mile service. Michael took care of my service. My car had had a slight meeting with a short wall and needed an es More

by Purplemkx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in service
Nov 09, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this great review. We appreciate you. It is so nice to hear that Michael in service was able to really help you out. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 07, 2018

My service writer made me feel special Construction all around. Lots of cars in for service my service writer made me feel like I was the most important customer in the place. Great job More

by Wb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, T’challa Pinkard
Nov 09, 2018 -

Schumacher Lincoln of Delray responded

Thanks for your great rating and review. It is great to know that your service advisor was so helpful and really helped you out! We look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 06, 2018

Service department Michael in the service dept. was wonderful to work with. I went in for an oil change and it was one of the easiest service appointments I've had in a More

by orchids01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in service
Nov 07, 2018 -

Schumacher Lincoln of Delray responded

Thank you for your positive review Lucille, we appreciate you taking the time out to share your wonderful experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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