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Schumacher Lincoln of Delray - Service Center

Delray Beach, FL

4.8
38 Lifetime Reviews • Review Dealership
Call Service Center (561) 948-0209

38 Reviews of Schumacher Lincoln of Delray - Service Center

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September 08, 2020

"Great service and great people in the door and out in a..."

- Rccole

Great service and great people in the door and out in a reasonable time staff was helpful. Thanks a lot Dave. Good job enjoy your day

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Helpful
January 21, 2020

"Michael Kuznetz was exceptionally attentive to my needs. "

- sandygmaida

Michael relieved my stress! He returned my phone calls in a timely manner and that is very important to me. Serviced my car as soon as I arrived. Michael is friendly, thoughtful and efficient.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Steven Petrarca
5.0
Other Employees : Dave Adams, Michael Kuznetz,
Report | Print
Jan 21, 2020 -

Schumacher Lincoln of Delray responded

Sandy, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Michael was so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful
December 17, 2019

"Truly exceptional"

- Awitzpw

From the minute I drive my car up to the dealership I feel at home. My service advisor Mike Kuznetz is always there to greet me and greats me like family. This is the fourth car I’ve leased and had serviced here and am never disappointed.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Dan Blackburn
5.0
Other Employees : Mike Kuznetz
Report | Print
Dec 20, 2019 -

Schumacher Lincoln of Delray responded

AW, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Mike was so helpful! Please let us know if you should require anything additionally. Happy Holidays! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful
December 17, 2019

"Excellent service"

- dennisjsimon

From Dave Adams through the service department, staff has been courteous and anxious to please. Issues were resolved expeditiously and fairly. If a problem existed, I was contacted and we all worked together to solve it.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dan Blackburn
5.0
Other Employees : Phillip Simon, Rainey Hartman, Dave Adams
Report | Print
Dec 20, 2019 -

Schumacher Lincoln of Delray responded

Dennis, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Dave was so helpful! Please let us know if you should require anything additionally. Happy Holidays! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful
November 28, 2019

"Dave Adams, service manager, exceptional in every way...."

- DelShel

Dave Adams, service manager, exceptional in every way. Service was done, car rides as new. The consistently excellent service of the car since purchased when Dealer was Delray Motors. Schumacher continues the super service. Thank you. M. Saxon

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Report | Print
Dec 05, 2019 -

Schumacher Lincoln of Delray responded

DelShel, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Dave was exceptional! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful 1
November 23, 2019

"Dave is an excellent service writer to work with"

- kbrown

As always, Shumacher's Lincoln service is a pleasure to work with. Making an appointment is a snap. The always complete the work in a timely manner.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Report | Print
Nov 26, 2019 -

Schumacher Lincoln of Delray responded

Kbrown, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful
November 01, 2019

"Service for a very difficult problem."

- Marker

Dave Adams persevered and resolved a very difficult (noise) to locate and eliminate. We are very happy with the end result. The drivers that delivered the loaner and picked up our car was very professional and made me feel confident they would take good care of our car.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Dave Adams.
Report | Print
Nov 21, 2019 -

Schumacher Lincoln of Delray responded

Marker, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful
October 31, 2019

"As usual, everyone was friendly & professional. The..."

- Gale

As usual, everyone was friendly & professional. The service on my car was done quickly & complete. I have been a customer for 25 years, never had a complaint

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Report | Print
Nov 21, 2019 -

Schumacher Lincoln of Delray responded

Gale, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful
October 26, 2019

"Quick and easy"

- Yvonne Suutari

Dave made our service experience very easy. Service completed on time. We have been using the service facilities since 2003 and always found everything great.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Report | Print
Oct 28, 2019 -

Schumacher Lincoln of Delray responded

Yvonne, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Dave was so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

Helpful
October 15, 2019

"Best Service Advisor"

- Steve

In life you get to meet many people, especially when you have taken cars into service all over the place with different locations. I want to just let everyone know about the greatest service advisor at Lincoln, his name is Dave Adams. I always kid him about what vitamins he takes because from early morning to closing there is no one better. The word no is not in his vocabulary, he will try to make sure everything you come in for is done to perfection and then sends you out with a smile and a handshake and a washed car. Give this man a lifetime contract, they do not come any better, world class

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
Report | Print
Oct 24, 2019 -

Schumacher Lincoln of Delray responded

Steve, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Dave was so helpful! Please let us know if you should require anything additionally. We appreciate him as well!! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

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