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Schumacher Lincoln of Delray - Service Center

Delray Beach, FL

4.4
58 Reviews

58 Reviews of Schumacher Lincoln of Delray - Service Center

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November 08, 2018

Service above what was necessary I brought my car in for the 30,000 mile service. Michael took care of my service. My car had had a slight meeting with a short wall and needed an es More

by Purplemkx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in service
Nov 09, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this great review. We appreciate you. It is so nice to hear that Michael in service was able to really help you out. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 07, 2018

My service writer made me feel special Construction all around. Lots of cars in for service my service writer made me feel like I was the most important customer in the place. Great job More

by Wb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, T’challa Pinkard
Nov 09, 2018 -

Schumacher Lincoln of Delray responded

Thanks for your great rating and review. It is great to know that your service advisor was so helpful and really helped you out! We look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 06, 2018

Service department Michael in the service dept. was wonderful to work with. I went in for an oil change and it was one of the easiest service appointments I've had in a More

by orchids01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in service
Nov 07, 2018 -

Schumacher Lincoln of Delray responded

Thank you for your positive review Lucille, we appreciate you taking the time out to share your wonderful experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

October 21, 2018

Experience was fine. My recent visit for 6-month service went very well, thanks to the attention of Michael KUznetz. Waiting time was satisfactory and I appreciated Micha More

by Phyllis41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above --only Michael Kuznetz
Oct 22, 2018 -

Schumacher Lincoln of Delray responded

Phyllis, thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department with Michael, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

October 03, 2018

Review of Lincon of Delray service department The staff and services performed for my six (6) monthly service on my MKT was perfect. The pick up and loaner drop off services why very professional. More

by lipmanjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Petrarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with the service department, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

September 18, 2018

Loyal 96 year old customer! I have been a very loyal customer of this dealership for many years. I am 96 yrs of age and have had many Lincoln Town Cars in my life. The servic More

by louise1922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Adams and Phillip Simon
Sep 18, 2018 -

Schumacher Lincoln of Delray responded

Louise, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive with Dave and Phillip! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

September 05, 2018

Complicated Evaporator Problem As indicated we had a complicated situation with our Ford Fusion. Since I have had 16 years of experience with you and your predecessor and have purch More

by headtwo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Sep 06, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Dave and that we were able to get everything taken care of for you, which is definitely what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 02, 2018

WHOLESALE PARTS WE BUT FORD AND CHRYSLER WHOLESALE PARTS FOR MIKE ARSENAULT, HE IS HANDS DOWN THE BEST PARTS ASSOCIATE WE WORK WITH. HE IS THE REASON WE BUY OUR PARTS More

by DNDT69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE ARSENAULT
Sep 04, 2018 -

Schumacher Lincoln of Delray responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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