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Schwartz Mazda
Shrewsbury, NJ
594 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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594 Reviews of Schwartz Mazda
January 30, 2015
Buyers beware of this place We purchased a vehicle from this dealership it was an easy transaction, of course friendly and accommodating until they get your hard earned money and We purchased a vehicle from this dealership it was an easy transaction, of course friendly and accommodating until they get your hard earned money and then nobody knows you after that. We were assured by the internet manager and the sales person that the 2004 SUV with 86,000 miles on it we were buying was a one owner low miles vehicle that was checked thoroughly by the dealerships expert service technicians and is free from any major issues. so we drove to the dealer almost 100 miles away to purchase the vehicle from them figured it was a low mileage vehicle and it was checked by their expert service technicians we did not purchase an extended warranty for $2000 extra dollars that cost them $500 bucks. So we did not even make it home to Pennsylvania before the transmission failed that very night we purchased the vehicle. Then no one at the dealership would even call you back, you leave massages for the salesman, internet manager and the general manager and emails etc then you get no replies…nothing. Then the owner says “hey too bad” We purchased the vehicle paid in cash in full and that’s what you get from these guys…. nothing. Do not buy from these guys, they are dishonest and shady right from the top. I would not buy a lawn mower from these guys. More
by SteveGT
Employees Worked With
salesman, internet manager, general manager
December 15, 2014
USAA/Military Buyers Beware I went through USAA Car Buying Service and located the exact vehicle I wanted at this dealership, although I like in Southern Delaware, 175 miles away I went through USAA Car Buying Service and located the exact vehicle I wanted at this dealership, although I like in Southern Delaware, 175 miles away. I got an agreed upon sale price from Nataie and had my father drive me the three hours to this USAA certified dealership with my USAA E-check. When I got the bill of sale, I was shocked to see that salesman Charlie had tried to slip in $199 for etching which was neither requested nor performed as well as a $249 Preferred Customer package which was also a sneak-in phantom fee. These were in addition to a $299 dealer document fee. After getting those first two fees removed, I completed the E-Check and was all set to make the three hour drive home in my newly purchased car. That's when business manager Vic came out and told me he wouldn't release the vehicle to me. I'd have to drive home and do the six hour round trip yet again the next day when the overnighted check arrived. I was in disbelief. I escalated the issue to Vic's supervisor and then the owner to no avail. I called USAA and they too were in disbelief. They have started an investigation into why this dealer would not accept USAA financing to release the vehicle. I have paid for my last two new vehicles at other dealerships with USAA E-Check and drove away same day. i would advise all USAA members, veterans, and military families and dependents to avoid this dealership because of the terrible inconvenience they put veterans like me through. More
by Wayne_C
Employees Worked With
Natalie Stivala; Charlie Jackson; Business Manager; Owner
November 18, 2014
Trading up Now I got the 2009 jetta a few months ago from Charlie Jackson, had it serviced regularly and everything. when i recently got a new job and a new apar Now I got the 2009 jetta a few months ago from Charlie Jackson, had it serviced regularly and everything. when i recently got a new job and a new apartment out in Colorado. Now when my family found this out - they said, ask the dealership you got the jetta from if it is possible trade up into something with 4wd or AWD since im going to be out in the snow and mountains. Charlie called me up after i asked him, and had me in the nicest car ever owned by my family, 2011 Mazda Cx7 GT turbo, fantastic. The whole family loves the car and ui like to know that im going to be safe and secure out there in the new spot. More
by Dean Lambert
Employees Worked With
Charlie Jackson
November 15, 2014
Jason Cyrulnik Schwartz Mazda is one of the best car dealerships in Monmouth County. The salesman I had, Zachary, was extremely friendly and made the experience of d Schwartz Mazda is one of the best car dealerships in Monmouth County. The salesman I had, Zachary, was extremely friendly and made the experience of driving a car as easy as possible. I am definitely coming back here for future cars. More
by jason.cyrulnik
Employees Worked With
Zachary Goldstein
November 08, 2014
Love my Mazda 6! I have never been so in love with a car in my life! Love driving again! Thank you for the exceptional service and great ride! I have never been so in love with a car in my life! Love driving again! Thank you for the exceptional service and great ride! More
by Mgoldbe1
Employees Worked With
Charlie, Neil Rosenstein
November 03, 2014
Very happy with my 2015 CX-5 purchase experience I had a great experience purchasing from Schwartz Mazda and would highly recommend them to anyone. They offered a great internet price on a new CX-5 a I had a great experience purchasing from Schwartz Mazda and would highly recommend them to anyone. They offered a great internet price on a new CX-5 and never changed it from the inital quote to when I purchased it - I never experienced this at any other dealership. They also gave me a true, fair value for my trade in and in turn earned my business. I had a great experience purchasing from Tommy Mauro and would recommend anyone to buy from him and Schwartz Mazda. More
by TMS30
Employees Worked With
Tommy Mauro
October 28, 2014
Excellent Experience Recently purchased a 2014 Mazda 3 from this dealer after running into issues at other nearby dealers. They went out of their way to locate and track Recently purchased a 2014 Mazda 3 from this dealer after running into issues at other nearby dealers. They went out of their way to locate and track down the exact model I was looking for. They matched the price I was promised from another dealer and had a great overall buying experience. More
by ctw0204
Employees Worked With
Mark
October 22, 2014
Customer Service I have purchased 3 cars from here and have been completely satisfied. The service dept is amazing. They work fast and efficient with great quality of I have purchased 3 cars from here and have been completely satisfied. The service dept is amazing. They work fast and efficient with great quality of work. More
by Frank Susino
Employees Worked With
Tommy Mauro
September 19, 2014
Great service I have never had a better experience with buying a used car. Also, their service department is exceptional. I never had to wait long, even without a I have never had a better experience with buying a used car. Also, their service department is exceptional. I never had to wait long, even without an appointment. More
by wymette
Employees Worked With
Tommy Mauro
September 16, 2014
Very pleasant experience It was a pleasure to do business with Schwartz Mazda.. The salesman Robert, who helped me was quick, knowledgeable and not playing games with the pric It was a pleasure to do business with Schwartz Mazda.. The salesman Robert, who helped me was quick, knowledgeable and not playing games with the price negotiations. I believe the TrueCar Program really kept the negotiations transparent. Thanks again... More
by Liz Baz
Employees Worked With
Robert M.
