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Schwartz Mazda
Shrewsbury, NJ
593 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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593 Reviews of Schwartz Mazda
December 15, 2014
USAA/Military Buyers Beware I went through USAA Car Buying Service and located the exact vehicle I wanted at this dealership, although I like in Southern Delaware, 175 miles away I went through USAA Car Buying Service and located the exact vehicle I wanted at this dealership, although I like in Southern Delaware, 175 miles away. I got an agreed upon sale price from Nataie and had my father drive me the three hours to this USAA certified dealership with my USAA E-check. When I got the bill of sale, I was shocked to see that salesman Charlie had tried to slip in $199 for etching which was neither requested nor performed as well as a $249 Preferred Customer package which was also a sneak-in phantom fee. These were in addition to a $299 dealer document fee. After getting those first two fees removed, I completed the E-Check and was all set to make the three hour drive home in my newly purchased car. That's when business manager Vic came out and told me he wouldn't release the vehicle to me. I'd have to drive home and do the six hour round trip yet again the next day when the overnighted check arrived. I was in disbelief. I escalated the issue to Vic's supervisor and then the owner to no avail. I called USAA and they too were in disbelief. They have started an investigation into why this dealer would not accept USAA financing to release the vehicle. I have paid for my last two new vehicles at other dealerships with USAA E-Check and drove away same day. i would advise all USAA members, veterans, and military families and dependents to avoid this dealership because of the terrible inconvenience they put veterans like me through. More
by Wayne_C
Employees Worked With
Natalie Stivala; Charlie Jackson; Business Manager; Owner
November 18, 2014
Trading up Now I got the 2009 jetta a few months ago from Charlie Jackson, had it serviced regularly and everything. when i recently got a new job and a new apar Now I got the 2009 jetta a few months ago from Charlie Jackson, had it serviced regularly and everything. when i recently got a new job and a new apartment out in Colorado. Now when my family found this out - they said, ask the dealership you got the jetta from if it is possible trade up into something with 4wd or AWD since im going to be out in the snow and mountains. Charlie called me up after i asked him, and had me in the nicest car ever owned by my family, 2011 Mazda Cx7 GT turbo, fantastic. The whole family loves the car and ui like to know that im going to be safe and secure out there in the new spot. More
by Dean Lambert
Employees Worked With
Charlie Jackson
November 15, 2014
Jason Cyrulnik Schwartz Mazda is one of the best car dealerships in Monmouth County. The salesman I had, Zachary, was extremely friendly and made the experience of d Schwartz Mazda is one of the best car dealerships in Monmouth County. The salesman I had, Zachary, was extremely friendly and made the experience of driving a car as easy as possible. I am definitely coming back here for future cars. More
by jason.cyrulnik
Employees Worked With
Zachary Goldstein
November 08, 2014
Love my Mazda 6! I have never been so in love with a car in my life! Love driving again! Thank you for the exceptional service and great ride! I have never been so in love with a car in my life! Love driving again! Thank you for the exceptional service and great ride! More
by Mgoldbe1
Employees Worked With
Charlie, Neil Rosenstein
November 03, 2014
Very happy with my 2015 CX-5 purchase experience I had a great experience purchasing from Schwartz Mazda and would highly recommend them to anyone. They offered a great internet price on a new CX-5 a I had a great experience purchasing from Schwartz Mazda and would highly recommend them to anyone. They offered a great internet price on a new CX-5 and never changed it from the inital quote to when I purchased it - I never experienced this at any other dealership. They also gave me a true, fair value for my trade in and in turn earned my business. I had a great experience purchasing from Tommy Mauro and would recommend anyone to buy from him and Schwartz Mazda. More
by TMS30
Employees Worked With
Tommy Mauro
October 28, 2014
Excellent Experience Recently purchased a 2014 Mazda 3 from this dealer after running into issues at other nearby dealers. They went out of their way to locate and track Recently purchased a 2014 Mazda 3 from this dealer after running into issues at other nearby dealers. They went out of their way to locate and track down the exact model I was looking for. They matched the price I was promised from another dealer and had a great overall buying experience. More
by ctw0204
Employees Worked With
Mark
October 22, 2014
Customer Service I have purchased 3 cars from here and have been completely satisfied. The service dept is amazing. They work fast and efficient with great quality of I have purchased 3 cars from here and have been completely satisfied. The service dept is amazing. They work fast and efficient with great quality of work. More
by Frank Susino
Employees Worked With
Tommy Mauro
September 19, 2014
Great service I have never had a better experience with buying a used car. Also, their service department is exceptional. I never had to wait long, even without a I have never had a better experience with buying a used car. Also, their service department is exceptional. I never had to wait long, even without an appointment. More
by wymette
Employees Worked With
Tommy Mauro
September 16, 2014
Very pleasant experience It was a pleasure to do business with Schwartz Mazda.. The salesman Robert, who helped me was quick, knowledgeable and not playing games with the pric It was a pleasure to do business with Schwartz Mazda.. The salesman Robert, who helped me was quick, knowledgeable and not playing games with the price negotiations. I believe the TrueCar Program really kept the negotiations transparent. Thanks again... More
by Liz Baz
Employees Worked With
Robert M.
September 16, 2014
Bought one went back for another. My son and I went to Schwartz to purchase a vehicle for him. The experience was so good I went back a week later and bought another for my wife. Great My son and I went to Schwartz to purchase a vehicle for him. The experience was so good I went back a week later and bought another for my wife. Great buying experience! More
by vanderbiltd
Employees Worked With
Robert
