
Scott Clark Honda
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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can I give less than one star? Two months ago I bought 4 tires for my car at Scott Clark Honda ( I own a Mercedes Benz GLK350 ), I should had purchased the tires at Mercedes but sin Two months ago I bought 4 tires for my car at Scott Clark Honda ( I own a Mercedes Benz GLK350 ), I should had purchased the tires at Mercedes but since we had been long time customers with Honda, my family had purchased several cars from them and their tires were less expensive, I decided to go ahead. Tires were installed, balanced and alignment done based on the service report I was given. Fast forward two months later and driving on Providence Rd. me rear left tire goes flat. Mercedes road side assistance comes over and gets my spare tire on ( since apparently is hard to change their tires ) and it turns out both of my rear tires are worn out on the inside (alignment issues). Having a year warranty on the tires my husband goes to the dealer and explains the tire was flat and we are wondering how to go about with the warranty. My husband is turned away because being a Mercedes Benz it overrides their warranty, he is told by Steve Beck (the same person that advised us to buy the tires) that if the car would be a Honda they can honor the warranty but since is not, the only thing he can do about it is " sell us another tire" which of course would not have any kind of warranty since the car that needs it is still a Mercedes Benz not a Honda. Next Day my father goes over the dealership since he is the one that took the car there on the first place. He speaks again with Steve Beck and also with service management and he is told that our stories don't match, that the day before my husband told them that he had hit the sidewalk and that's how the tire got flat. ( Obviously my husband never said that, because that never happened!), on top of everything, Honda service management tells my father that my husband and I had placed him in a bad position because the tires the car had are not the same that they had installed, that either my husband or myself had removed the tires they installed and replaced them with worn out tires. So now, we are lairs and thieves. Don't know how it happened but they ended up replacing the rear tires, it was 7 pm and my parents are still waiting for the car, after it had been dropped off before noon. The alignment was never done the first time or yesterday when the rear tires were replaced. I took my car to Mercedes Benz dealer today because the alignment is completely off, it turns out the tires were not installed properly and they weren't even a good match for my car. I had to pay for the new alignment at Mercedes and was advised to replace the tires as soon as possible since they are not a perfect match for my car and it will continue driving off. Scott Clark Honda, you had lost 3 customers and as much as I can, will tell my friends and family about your unprofessional service department. More
Great experience and great deal!!! I purchased a Honda odyssey and sales person Shane did a wonderful job in making my car buying experience very smooth and without any issues. Tony did I purchased a Honda odyssey and sales person Shane did a wonderful job in making my car buying experience very smooth and without any issues. Tony did a great job in explaining all the details clearly and patiently answer all my questions. I would recommend car buyers in this area not to miss visiting this dealership. More
Awesome experience with Mr. David Rucker!!! I needed to get out my old vehicle for financial reasons beyond my control. David Rucker put me in a newer vehicle along with great benefits. I am reb I needed to get out my old vehicle for financial reasons beyond my control. David Rucker put me in a newer vehicle along with great benefits. I am rebuilding my credit, the interest rate Mr. Rucker was able to do for me, is nothing but a miracle. I feel Blessed. More
Manager need training how to talk with customer Horrible experience , we went to purchase CRV we are ready to buy someday , Manager does not know how to talk with customer and if customer offers Horrible experience , we went to purchase CRV we are ready to buy someday , Manager does not know how to talk with customer and if customer offers some number , Manager should say Yes or No on customer offer, he should not talk more that. Scott Clark should trained the managers ,how to talk with customers, Last year staff and sales person are good, after changing to new building changed everything personally I don't recommend this place , try other places Honda showrooms More
Great Deal! I made a purchase of a Honda CR V and found the experience to be smooth and flawless! The staff were all very courteous and very professional, I woul I made a purchase of a Honda CR V and found the experience to be smooth and flawless! The staff were all very courteous and very professional, I would highly recommend you pay them a visit if you are looking for a new purchase! More
Happy Customer I purchased my first car from this dealership with David Rucker and when I can to trade it in I also worked with David Rucker, he took great care of m I purchased my first car from this dealership with David Rucker and when I can to trade it in I also worked with David Rucker, he took great care of me and made sure I got exactly what I wanted. I am very picky and hard to work with but that didn't bother David he helped me out anyway and made sure I was completely satisfied with my purchase. I am very pleased More
Great dealers I am able to contact the one person that understand my car whenever needed and I'm glad I was able to work with him on my purchase almost 4 yrs ago. D I am able to contact the one person that understand my car whenever needed and I'm glad I was able to work with him on my purchase almost 4 yrs ago. David Rucker is by far on of the best dealers I have ever met. Thanks Honda! More
1st Class Buying Experience My wife and I can easily say this has been the Most pleasurable car purchase we've ever experienced. David Rucker and Peter Moreno were outstanding, e My wife and I can easily say this has been the Most pleasurable car purchase we've ever experienced. David Rucker and Peter Moreno were outstanding, even working with us past operating ours to get our deal completed. I have zero criticisms and that means a lot coming from me! The new dealership was also impressive. One note: most dealerships put cheap, no-name tires on their used cars. Our Lexus had brand new quality brand tires. This makes a big difference to me and is a great example of the level of detail these guys offer. I will be back for future purchases and will be referring friends/family! Thanks again, David Rucker and Peter Moreno for your time and service. Brian and Ann Fowler, Greensboro, NC More
Amazing! Shane Watson was the best person I could have asked for. He was extremely helpful in helping us decide on a car. Great personality that was very likab Shane Watson was the best person I could have asked for. He was extremely helpful in helping us decide on a car. Great personality that was very likable and easy to talk with. Amazing service from this dealership. I will come back and reccomend to friends and family! More
First time car buyer As a first time car buyer. I expressed my wishes in a vehicle he exceeded my expectations with professionalism and accuracy and the best experience. T As a first time car buyer. I expressed my wishes in a vehicle he exceeded my expectations with professionalism and accuracy and the best experience. Two thumbs up More