Scott Clark Honda

First of all, I hate pushy sales people and sales people that jumps on you when you drive into a dealership. My experience at Scott Clark was neither. When I first arrived, I was greeted with a kind smi that jumps on you when you drive into a dealership. My experience at Scott Clark was neither. When I first arrived, I was greeted with a kind smiling face. Of course sales people are suppose to smile, but you can tell that Luis Porras smile is genuine. He asked what we were looking for and what was important for our family. I felt he was listening, given I was a woman. He spoke to me, not just my husband. In reality, he spoke mostly to me. If he only spoke to my husband, I would have left the dealership. Luis showed us options that met our criterias and let us talk, stating our dislikes and likes. I asked him to sell me his product because I was not convince I wanted to buy an Accord. He spoke honestly and with passion. I respect someone that can be honest but believes in what they are selling. Summarized, I left the dealership with a new Accord that night. I got a great deal and my experience was great. I do not write reviews unless I believe I received exceptional service. I also write bad ones, when a provider needs improvement. If you are looking for a pleasant experience while looking for a car, I would whole heartily recommend Luis Porras at Scott Clark. Tell them Sharon Middle sent you. More

I've bought 3 Civics at this and the predecessor dealer. I've been extremely happy with them both for buying my cars and servicing them. Robert was terrific, he was knowledgeable and friendly. He an dealer. I've been extremely happy with them both for buying my cars and servicing them. Robert was terrific, he was knowledgeable and friendly. He answered all my questions and took a lot of time to explain the process and get me a great deal. The rest of the team was easy to work with and did a great job. More

We entered the dealership just to look at the vehicles and after the experience with the Sales person, Robert Johnson, we were very pleased with the service and willingness to get us exactly what we wante and after the experience with the Sales person, Robert Johnson, we were very pleased with the service and willingness to get us exactly what we wanted. We highly recommend Scott Clark Honda. More

Working with Robert was a great experience. We had previously purchased another vehicle from him and his professionalism and knowledge made our decision to work with him a no brainer. We feel that h previously purchased another vehicle from him and his professionalism and knowledge made our decision to work with him a no brainer. We feel that he is very trustworthy making it easier to work with him again. Other salesmen seemed to always tell you what they think you want to hear. Robert will tell you the positives/negatives if any, depending on what you are looking for in a vehicle even if it means losing the sale. I would recommend Robert to anyone interested in purchasing a Honda. More

I gave the store the rating I gave them because the service there was great! I was looking for a part and had a few questions. Justin approached me & started to help me out. He knew all the answers to service there was great! I was looking for a part and had a few questions. Justin approached me & started to help me out. He knew all the answers to every question I had and he was able to provide me with the part that I needed! More

I came in to get my car service and to look at maybe purchasing a new car. David Rucker came and showed several cars and also made sure my car was taking care of while being serviced. He's a great sales purchasing a new car. David Rucker came and showed several cars and also made sure my car was taking care of while being serviced. He's a great salesman More

Excellent service my v6 accord Is running better than ever took her in for a tune up and she sounds great. the young lady (kelsey) who delivered it was so nice and kind. she really seemed like she knew w ever took her in for a tune up and she sounds great. the young lady (kelsey) who delivered it was so nice and kind. she really seemed like she knew what she was doing and enjoyed her job. She delivered my car with a smile and a big thank you. I will definitely be back thank you so much, she's a great addition to your staff and a keeper for this position More

I was very pleased with the service I received from the technician, Randy. He was informative and efficient at his work. I will be back for my next service. technician, Randy. He was informative and efficient at his work. I will be back for my next service. More

My purchasing experience with sales representative Carlos Zarama at Scott Clark Honda Charlotte ,NC was great he went out of his way to satisfy my requirements in regards to price and car color on a 2013 Hon Zarama at Scott Clark Honda Charlotte ,NC was great he went out of his way to satisfy my requirements in regards to price and car color on a 2013 Honda Accord I wanted. He has called back many times to me to check on our happeness with the car. My only concern in my visiting Scott Honda in Charlotte,NC was with the finance manager and associates using high pressure tatics to sell me an extended warranty which I didn't want or need (because the dealership offered a lifetime drivetrain warrany for free) even after me expressing my desires that I didn't want the other warranty.The second problem developed after the dealership sent out letters of credit refusal to me (after I had already taken delivery)and 50 other customers that was not factual (were actually caused by a computer problem) and the taking of over 30 days and many telephone call to get a letter from them stating my credit was ok that I could sent to the credit bureaus for my protection later on if needed. I will recommend Carlos for sure but be on your guard when it its time to sign for the vehicle in the finance department. Roger Clark More

Jimmy Bass gives the best service of any employee I have ever dealt with at a car dealership! He is a gem and goes above and beyond every single time. In this day and age, it is rare to get customer servi ever dealt with at a car dealership! He is a gem and goes above and beyond every single time. In this day and age, it is rare to get customer service like this! I greatly appreciate it! More