Scott Clark Honda

Excellent service, very fast! Shukla was great. My online reservation which i showed confrimation was not found in the system but Shukla stilll serviced my car with great service Shukla was great. My online reservation which i showed confrimation was not found in the system but Shukla stilll serviced my car with great service and speed. I will continue to keep coming back to Shukla, thanks. More

Service Very friendly service, kept me informed and followed up regarding my issue. Discussed in detail instructions how to handle the situation if the probl Very friendly service, kept me informed and followed up regarding my issue. Discussed in detail instructions how to handle the situation if the problem happens again. More

Service Experience - 2017/02/13 All my previous service experiences have been less than par at both Honda dealerships in Charlotte - Scott Clark and Hendrick. I was starting to thin All my previous service experiences have been less than par at both Honda dealerships in Charlotte - Scott Clark and Hendrick. I was starting to think that Honda's customer service skills were lacking at all Honda locations across the country. I have brought my vehicle to both Hendrick then Scott Clark complaining of squeaking breaks and told repeatedly (at both locations) that they just needed cleaning. After cleaning each time they still squeaked. However, the service done on my vehicle on 2/13/17 was a completely positive and refreshing experience. My service advisor, MAYANK SHUKLA, immediately discovered the issue with his tech and confirmed that the front rotors needed repair; cleaning the breaks wasn't going to get rid of the squeaking. Mayank called to keep me updated throughout the day without me having to keep calling to follow up with him (as I have done with other service advisors in the past). He thoroughly explained what the issue was with the vehicle and what needed to be corrected. If Scott Clark Honda continues to offer Mayank's level of service then I am more than happy to recommend the dealership. More

Service Nice customer services , they do quickly don't have to wait long.....very, very good....I'm so happy. Thanks a lot .High recommended to everyone Nice customer services , they do quickly don't have to wait long.....very, very good....I'm so happy. Thanks a lot .High recommended to everyone More

Amazing I didn't have a appointment from the time I drove up they treated me like I was the only one their ... I was in and out for service in no time I didn't have a appointment from the time I drove up they treated me like I was the only one their ... I was in and out for service in no time More

Service I had my Honda Pilot serviced at your store, and I received excellent service. Everyone was very professional. I was also very happy that they honnore I had my Honda Pilot serviced at your store, and I received excellent service. Everyone was very professional. I was also very happy that they honnored my discount coupons, all in all it was a great experience. Thank you very much More

Highly recommend Scott Clark Honda independence I was so pleased with the experience at Scott Clark Honda James my salesman was so helpful and patient in helping me find the perfect car for me! Geor I was so pleased with the experience at Scott Clark Honda James my salesman was so helpful and patient in helping me find the perfect car for me! George Billett the sales manager was determined to get me out of a lease I had with Lexus that was a disaster and get me into my Honda that I now own! So grateful these guys took the time with me if your looking for honest people who honestly care go to Scott Clark Honda and ask for these guys ! More

William Y. Was very nice and answered all my questions. William Young was a fabulous sales rep. He answered my questions and researched answer if needed. The accessory rep. was patient and not overly pushy, William Young was a fabulous sales rep. He answered my questions and researched answer if needed. The accessory rep. was patient and not overly pushy, making it a pleasant experience. Overall, I was satisfied. A friend recommended Scott Clarck because of JB and the sales team was very good and responsive. Finance rep. changed interest rate from the 2.49 rate on the quote sheet given by the sales rep. which is the only reason why I gave 4 stars vs. 5. The rate would've been 2.79 if I hadn't caught the error. Even when I brought to his attn. he said the best he could do was 2.54. I didn't feel well, so just let it go at that point. More

Great Service I am very satisfied with the service from Scott Clark Honda. The service representative was very professional and he not only covered the service com I am very satisfied with the service from Scott Clark Honda. The service representative was very professional and he not only covered the service completed but offered his expertise on several items coming due in the future. More

Unreal professionalism and customer service I had a unique situation with my vehicle and my extended warranty. I fully expected to get no cooperation on this matter and was anticipating a major I had a unique situation with my vehicle and my extended warranty. I fully expected to get no cooperation on this matter and was anticipating a major hassle and expense. Chris Whiteman and Scott went way above and beyond to help navigate this situation and insure I was taken care of. Everything was taken care of with absolutely no hassle or unnecessary expense. I have never experienced anything close to the professionalism and commitment to customer satisfaction displayed by Scott Clark Honda. They have made me a customer for life. More