Scott Clark Honda - Service Center

The manner in which service writers have handled me in the past has been satisfactory. One, however, has been exceptional. Her name is Diane Boggs. What makes her exceptional is her attitude, her concern the past has been satisfactory. One, however, has been exceptional. Her name is Diane Boggs. What makes her exceptional is her attitude, her concern and her demeanor which is very friendly but professional. I will continue to bring my car to the dealership for service for two reasons: the quality of service and Diane Boggs. More

Erin was very helpful in describing to me some work that was done to my car. It was hard for me to understand why the work needed done, but she was personable in explaining the damages that could be done to was done to my car. It was hard for me to understand why the work needed done, but she was personable in explaining the damages that could be done to my car if i continued to drive it unfixed. She also took the time out of her already busy work schedule to go in depth with the details. I think she is definitely a person that any dealership would be honored to have. Thanks goes to Ms Hewitt on her excellent customer service and warm hearted smile. More

I had a rattle coming from the rear and I brought it to Scott Clark Honda. I was greeted immediately, and I explained the rattle. The service tech Eric Durand took me for a ride and I pointed out the rattl Scott Clark Honda. I was greeted immediately, and I explained the rattle. The service tech Eric Durand took me for a ride and I pointed out the rattle, within 30 minutes he had found the reason and fixed it. I would highly recommend this place and that tech. More

When I visited scott Clark Honda, I received excellent customer service from a girl named Erin. I will be referring my friends and family to that location. customer service from a girl named Erin. I will be referring my friends and family to that location. More

We bought a car from Scott Clark Honda in July. It was a great experience and non-stressful. The service dept. is great as well. Jimmy Bass takes great care of us whenever we come in! great experience and non-stressful. The service dept. is great as well. Jimmy Bass takes great care of us whenever we come in! More

Kelly and jimmy made my experience at Honda probably one of the best. Jimmy gave me excellent customer service while servicing my car and Kelly is the nicest and most considerate person I've ever met at a c of the best. Jimmy gave me excellent customer service while servicing my car and Kelly is the nicest and most considerate person I've ever met at a car dealership. Thanks Scott Clark honda! More

I gave this dealership a great rating as my experience there was great. Specifically, Eric Durand. Eric takes care of all the maintenance on my Honda Civic. He is extremely thorough and lets me know when there was great. Specifically, Eric Durand. Eric takes care of all the maintenance on my Honda Civic. He is extremely thorough and lets me know when recommended service is needed. If I've needed parts they have always arrived in a timely manner. Eric always gets me in and out in no time. He does great work. More

This dealership was very friendly and helpful! They took the time to explain exactly what was wrong with my car. As someone who doesn't know much about cars I really appreciated his patience. the time to explain exactly what was wrong with my car. As someone who doesn't know much about cars I really appreciated his patience. More

I've visited this dealership several times and have always had a pleasant experience. It's clean, and the service is always professional and quick. I always ask for Louis James, my favorite service adv always had a pleasant experience. It's clean, and the service is always professional and quick. I always ask for Louis James, my favorite service advisor. He's great, tells it to me staright, and while he does give suggestions, he has never tried to pressure me to purchase more items/services. For as long as I live in Charlotte, this is my spot! More

I came into last week to get some service done on my car and was absolutely impressed. I was referred to this dealership by a good friend of mine, and can I say that I am so glad I took her word. Jimmy Bas and was absolutely impressed. I was referred to this dealership by a good friend of mine, and can I say that I am so glad I took her word. Jimmy Bass was my adviser and was extremely helpful in explaining what I needed done to my car. He used a lot of hand gestures to make sure I really understood what parts he was talking about (which I needed, since I know little to nothing about cars). He also made sure to keep me updated while they were working on my car. When it was time to go and got up to the cashier, I was astonished by how friendly their cashier was. I was told her name was Kelly by one of the other employees, and would like to make it a point to get her wonderful customer service recognized. She was very friendly, personable, and genuinely seemed to enjoy working with each individual customer. It might not be much, but she had one of those personalities that sticks with you and puts you in a good mood. I will DEFINITELY be coming back here for my service in the future! More