Scott Clark Nissan

Scott Clark Nissan sold us a used car that was dangerous to drive and we couldn’t get our money back. Jacques Deadwiley sold us a used 2013 Ford Escape SEL without supplying the CARFAX or disclosing the co to drive and we couldn’t get our money back. Jacques Deadwiley sold us a used 2013 Ford Escape SEL without supplying the CARFAX or disclosing the condition of the car. They did not do a NC Safety Inspection and we found out later that the car had been wrecked twice, was a lease/rental car, and then sold twice at auction. Parts were held on with zip ties and had missing bolts. We would not have bought this car if we had known. We found out about the car’s history when bought our own CARFAX and we had the car checked out before our Christmas Day trip across the state to visit family. The Ford dealership mechanics said the car was unsafe to drive or even tow. Transport it back to the dealership that sold it to you on a flatbed truck. Matt Donovan called us 10 days later and with no repairs said the car was ready to pick up and was safe to drive. Water was standing in the floor board and the tire had a 3 inch gash. We refused possession of the car. Matt Donovan offered all of our money paid on a trade-in that was significantly more expensive or we could try to trade in our used Ford Escape somewhere else. They also offered a car that had only been wrecked once. They would not match prices on a new car with another dealer. They never offered our money back. We were forced to pay above MSRP with the Dealer Addendum in order to avoid being stuck with the wrecked car they sold us. Marty Abernathy could have cared less about our customer satisfaction or our prior bad experience in buying an unsafe car from his dealership. He was only concerned about the money the dealership lost on the transaction. Our experience with Scott Clark Nissan does not in any way represent the advertising that lead us to believe we were dealing with a company that treated its customers fairly. (See the Scott Clark Nissan January 2013 Newsletter.) More

The reason for visiting this dealership was to just have my 2008 Maxima serviced. While sitting in the service waiting area, I was contemplating purchasing a new car. The timing worked perfectly because Jay my 2008 Maxima serviced. While sitting in the service waiting area, I was contemplating purchasing a new car. The timing worked perfectly because Jay Byrd approached me in a VERY PROFESSIONAL manner to ask if I was interested in purchasing a new car. He explained to me all of what was offered and how it could benefit me. I was a little reluctant, but Jay GAVE me REASSURANCE that my interest rate will be matched with my banking institution. I accepted to fill out the application. Once completed, Jay walked it over to Jacques. Jacques walked over to me to introduce himself and sat down with me to explain what he can offer. Jacques LISTENED to what I was looking for and the features I wanted. He said he would make sure I walked out of the dealership with a new car. Jacques actually DELIVERED BEYOND my EXPECTATION . I was EXTREMELY SATISFIED after signing my contract and walked out to my 2014 Maxima. Jay and Jacques EXPLAINED that Sandra will demonstrate how the features are operated. She did a THOROUGH and EXCEPTIONAL job with explaining features in DETAIL!. I left the lot a HIGHLY SATISFIED customer and GREATLY APPRECIATE the TEAMWORK Jay, Jacques, and Sandra showed me! These 3 individuals DESERVE to be HIGHLY AWARDED! I would DEFINITELY RECOMMEND a friend and/or family member to these individuals and this dealership. More

Buying a car is usually a stressful experience, but from the moment that we sent the very first inquiry, everything was EXCEPTIONAL! We sent an inquiry about a 2013 Nissan Rogue that we were interested in. the moment that we sent the very first inquiry, everything was EXCEPTIONAL! We sent an inquiry about a 2013 Nissan Rogue that we were interested in. We submitted a pre-approval application and within 15 minutes Jay had called us and asked when we wanted to come in to test drive. We went in that night with our kids (16 months and 5), and there was ABSOLUTELY NO run around, no games. The entire staff was EXTREMELY professional, and even came over to entertain my 16 month old son. Although we were not very happy with our payment amount, we needed a second vehicle so we signed the papers. while we were signing, Brian Martin mentions that he would attempt to lower our payments, but due to the time the banks were already closed. Now what happens next really sets this dealership apart from ALL the rest! The very next day, Brian Martin calls my husband and states that he was able to LOWER our payment with a MUCH better interest rate and asks us to come back in to sign! WHAT?!?!?!?!?! I NEVER expected this! he could have just let us go with the EXTREMELY high interest rate, but instead he chose to maintain his integrity and called us back and lowered our payment significantly. This was by far the best experience that we have EVER had with any dealership! Thank you Jay Byrd, Brian Martin and Scott Clark Nissan..... We will DEFINITELY encourage family and friends to come here and will DEFINITELY be back! More

NO RESPETAN LOS TERMINOS VERVALES DE GARANTIA Y JUEGAN CON LA GENTE CON ASENTO (LATINO) CUANDO TRATAN DE VENDER SUS VEICULOS NOS MIRAN COMO AMERICANOS PERO EN CUANTO SALES CON UNA COMPRA YA AL DIA SIGUIEN CON LA GENTE CON ASENTO (LATINO) CUANDO TRATAN DE VENDER SUS VEICULOS NOS MIRAN COMO AMERICANOS PERO EN CUANTO SALES CON UNA COMPRA YA AL DIA SIGUIENTE VUELVES A SER EL LATINO DEFINITIVAMENTE NO LOS RECOMIENDO Y ESO QUE SOY COMPRADOR DE 4 NISSAN VEICULOS PERO NO MAS CON ELLOS More

My experience at Scott Clark was AMAZING! DL made my first experience purchasing a car a great experience. He knew what car I wanted, what car best fit me, and I purchased a black 2011 Nissan Altima. I first experience purchasing a car a great experience. He knew what car I wanted, what car best fit me, and I purchased a black 2011 Nissan Altima. I am very happy with Scott Clark Nissan of Charlotte, they make you feel comfortable and are very knowledgeable about their products. I recommend Scott Clark to anyone who is looking for a car, new or used, and when you go ask for DL he's the man! More

It was very nice to deal with a car salesmen that did not push a sale but rather worked with you to make sure you as the client were happy. Dawud Muhammad was the “Deciding Factor” in every aspect of our push a sale but rather worked with you to make sure you as the client were happy. Dawud Muhammad was the “Deciding Factor” in every aspect of our purchase. He was extremely knowledgeable, accommodating and patient. It was a very pleasant experience! The car buying experience with Dawud was exceptional. The level of personal service that he provided was far beyond any that we have received anywhere else. Negotiation was minimal I have to say that this experience was the best that my wife and I have ever had buying a car. We felt as if we were the “Bomb Diggity” with Dawud’s personalized efforts In fact, we are much less likely to consider any other Dealership beside Scott Clark due to our experience with Dawud Muhammad. I would work with Dawud in the future for buying another car. Hey! We can’t leave out Tonia “Tina Maria” Blackwood; This applies to you as well. Much Love , The Hardy’s More

This is the way a service department should be run. Very professional from start to finish, and I will be coming back again. Bill Fortner professional from start to finish, and I will be coming back again. Bill Fortner More

My boyfriend and I were both considering the 2013 Nissan Murano. I previously had an 06 model, and loved the car. We live in West Virginia and Virginia, and sent out several internet inquiries to dealers i Murano. I previously had an 06 model, and loved the car. We live in West Virginia and Virginia, and sent out several internet inquiries to dealers in the NC and VA areas. Several dealers were slow to return the inquiry, (or not at all). NOT Scott Clark Nissan! This is the most "on top of things" dealership I've ever dealt with, and I buy A LOT of cars! The dealership was clean, bright, attractive, and orderly. We were made to feel right at home upon arrival fairly late that evening. Thanks to Michael Chavis, the cars were up front, ready to go! My boyfriends deal was completed over the internet, I had actually not made up my mind, after some usual dealing, they came so close to the deal I wanted, I bought the car. EVERYONE at the dealership was great,it was a wonderful experience! We plan to try to travel there for our services on the cars, since they were so great to deal with. I .in the past, had leased 5 Infinitis from Rice Marko Infiniti, when they were bought by Modern, we at once saw a "change" in their practices, since then I have tried to deal with MODERN, I would NOT even consider them now that this experience with SCOTT CLARK NISSAN was so great! More

Jay Bird really treated me well. He was very calm and collected, knowledgable, and easy to talk to. He made the car buying experience professional and comfortable. He and Jacques Deadwiley (the sales man collected, knowledgable, and easy to talk to. He made the car buying experience professional and comfortable. He and Jacques Deadwiley (the sales manager) operate quickly and efficiently, they are on top of their game and you can see their influence throughout the dealership. I can tell you that their prices are some of the most competitive around and when you know what you want go to Jay Bird because it will be definitely worth it and unlike other car dealers. Go through Jay Bird. More

Dewayne drove to our house in late afternoon to show us the car. We got incredible price on an awesome car. Best car buying experience I have ever had. the car. We got incredible price on an awesome car. Best car buying experience I have ever had. More