Scott Clark Toyota

First class costumer service Got my car serviced at Scott Clark Toyota on Saturday May 25th 2019. The advisor Crystal Kush was very helpful and friendly. She and her fellow collea Got my car serviced at Scott Clark Toyota on Saturday May 25th 2019. The advisor Crystal Kush was very helpful and friendly. She and her fellow colleagues answered all of my questions very thoroughly. She logged my car in and was able to quote me what my car was scheduled for service and approximately how long it would take to be completed. The service was fast and thorough. Thanks again Crystal. More

Excellent customer service (as always!) Once again, our experience in the service dept was great! Crystal, our service rep, treated us like family and got both cars taken care of and out th Once again, our experience in the service dept was great! Crystal, our service rep, treated us like family and got both cars taken care of and out the door in record time! She is why we keep returning to Scott Clark!! More

Trustworthy & Honest I have been dealing with Archie for the past 10 years. He is trustworthy, honest, knowledgeable and he makes things right. It is always a pleasure d I have been dealing with Archie for the past 10 years. He is trustworthy, honest, knowledgeable and he makes things right. It is always a pleasure doing business with him. More

Long wait, good service Our appointment for our oil change was for 10:30 AM. We arrived at 10:00 AM. Good thing. We waited in line for 30 minutes. After 25 minutes, someone Our appointment for our oil change was for 10:30 AM. We arrived at 10:00 AM. Good thing. We waited in line for 30 minutes. After 25 minutes, someone tapped on our window and inquired if we had an appointment. We confirmed that we did. They left saying that they were real busy. They never asked our name or when we had our appointment. We continued to wait. Finally we walked into the waiting area at 10:40 AM. We were informed our car was ready at 12:30 PM. In reviewing our invoice, I discovered that the coupon I gave them when we entered had not been included in the total charge. Another wait while that was corrected. 12:45 PM we were finally pulling out of the parking lot. Comfortable surroundings for waiting. Many "advisors" in the garage area walking so fast and going nowhere! Tracking them was very entertaining while we waited. More

Great Experience as always! Great Service and employee’s thank you! Mary was extremely courteous and efficient... i was impressed how little time my car to stay in the service de Great Service and employee’s thank you! Mary was extremely courteous and efficient... i was impressed how little time my car to stay in the service dept.. More

Home away from Home I bought my car from ScottClark and they have maintained it for me. When I go in for regular checks I bring my phone, IPad, book and enjoy the food of I bought my car from ScottClark and they have maintained it for me. When I go in for regular checks I bring my phone, IPad, book and enjoy the food offerings and talking to other customers while I wait for my Prius. It feels like a field trip. The customer service has always been very professional. More

Excellent, professional service with a smile Billy Carroll is excellent. Very professional. Gets the job done and under the allotted time. Told Billy we were going to wait for our car and wanted Billy Carroll is excellent. Very professional. Gets the job done and under the allotted time. Told Billy we were going to wait for our car and wanted to look at a new RAV4 hybrid, he told us go wait in the waiting area and within 3 minutes he had a salesman with him and introduced us. We now have a new Toyota for Billy to service! More

Responsive Service We appreciate Billy Carroll working us in for service in such a quick and timely manner. I was thankful for a quiet place to work while waiting and B We appreciate Billy Carroll working us in for service in such a quick and timely manner. I was thankful for a quiet place to work while waiting and Billy kept me up to date on the status of the work being done. We have always had a great experience with Billy and his team and really appreciate the Toyota free car wash. More

100,000 tune up Had my Toyota 4 runner in for its 100,000 tune up. Steve did a great job keeping us informed of the timing of the service and what needed to be done. Had my Toyota 4 runner in for its 100,000 tune up. Steve did a great job keeping us informed of the timing of the service and what needed to be done. All in all a great service visit. More

Highlander service Customer service person that I worked with was very professional.and knowledgeable.He was friendly and easy to work with. I would work with him again. Customer service person that I worked with was very professional.and knowledgeable.He was friendly and easy to work with. I would work with him again. More