
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Continuous Improvement Everuytime I go there are more workstations in the service area and more places for clients to wait and do other things in the showroom/waiting area. Everuytime I go there are more workstations in the service area and more places for clients to wait and do other things in the showroom/waiting area. It gets better. More
Wonderful service Took my car in for 65,000 service. Needed new brake pads too. My service person was Pete Acree. Pete explained everything to me that needed to be done Took my car in for 65,000 service. Needed new brake pads too. My service person was Pete Acree. Pete explained everything to me that needed to be done. Service was great and time was wait was not bad! More
Good service Very helpful with what was requested. Will come back again next week to have leak repairs. Will setup a an appointment and will ask for Steve. Very helpful with what was requested. Will come back again next week to have leak repairs. Will setup a an appointment and will ask for Steve. More
Billy Carroll is the best service manager. Always get service work done at Scott Clark. Billy Carroll is the best service manager I have ever used. Very efficient and knowledgeable. Ask for Bil Always get service work done at Scott Clark. Billy Carroll is the best service manager I have ever used. Very efficient and knowledgeable. Ask for Billy. More
My car’s lights My problem was solved and additional information and solution was given me of another problem I was not aware. I consider the service given to me tru My problem was solved and additional information and solution was given me of another problem I was not aware. I consider the service given to me truly exceptional. More
Normal 5000 mile service on two vehicles this week Justin Bustle oversees service & WD performs service on each of my vehicles so that they perform reliably without attention between 5000 mile service Justin Bustle oversees service & WD performs service on each of my vehicles so that they perform reliably without attention between 5000 mile service visits. WD always does the normal service requirements, and checks and fixes other potential problems before they become big problems. More
Great service and followup I worked with Billy Carroll when I arrived and he was great. Took note of everything I needed done and made sure to follow up with me afterwards. When I worked with Billy Carroll when I arrived and he was great. Took note of everything I needed done and made sure to follow up with me afterwards. When the final person brought my car around after service, Billy was right there to take it back and get it cleaned like he promised. So glad that he took the time to correct things that the team he relied on had missed. He also gave me info on how to remove some new scratches that I had gotten from some random parking lot. He went above and beyond to even show me that the compound would be successful and offer further suggestions. Will absolutely continue to keep coming back. More
Great Service I have dealt with Crystal since owing my Avalon. She has always been very pleasant and informative on what condition the auto was in and informed me o I have dealt with Crystal since owing my Avalon. She has always been very pleasant and informative on what condition the auto was in and informed me of costs that were related for the service to be provided. More
Paul Moore was great! So I started looking for a new Tacoma. I went online and minutes after inquiring I got Paul. He is great at what he does and truly cares about the buy So I started looking for a new Tacoma. I went online and minutes after inquiring I got Paul. He is great at what he does and truly cares about the buyer! Hopefully you only deal within a Paul and the finance guy. His follow up and looking out for your needs are what is his main focus. Unlike other people who are there just for the sale he takes time to find out why and exactly what you are looking for not what he has in stock and listening to his “crummy manager with glasses try to push you on a something else for end of month numbers”. More
Red Carpet and Reget I truly enjoyed my experience with the service and rental department. Outstanding customer service. The experience only made me regret not purchasing I truly enjoyed my experience with the service and rental department. Outstanding customer service. The experience only made me regret not purchasing my car there as I originally planned. More