Scott Clark Toyota

Another great experience at Scott Clark Toyota Crystal Kush is outstanding in: 1. Listening to why a car is being brought in, 2. Explaining in layman's language what the car needs, and 3. Going Crystal Kush is outstanding in: 1. Listening to why a car is being brought in, 2. Explaining in layman's language what the car needs, and 3. Going over the expenditure before the car is worked on. She is an outstanding professional with an always present smile. Our next car will, once again, come from Scott Clark Toyota. Pete S More

Service at Scott Clark Toyota Marshall Moore is the absolute best service person I have ever dealt with in my life (60+ years and many cars). He is always helpful, courteous, hones Marshall Moore is the absolute best service person I have ever dealt with in my life (60+ years and many cars). He is always helpful, courteous, honest, knowledgeable and thorough. I would never go anywhere else for service on my car as long as he is there. Jan Swetenburg More

Service at Scott Clark Dealership in Matthews This is the third car I have purchased and had serviced at this dealership. Th service people are always polite and friendly and make you feel welcome This is the third car I have purchased and had serviced at this dealership. Th service people are always polite and friendly and make you feel welcome and just not another "number". I have been dealing with Marshall Moore for several years and have found him to be very knowledgeable and courteous. More

Great Service at SCT! My service advisor, Justin Bustle, was friendly, knowledgeable, and professional. He explained what was included in my 60k service and broke down the My service advisor, Justin Bustle, was friendly, knowledgeable, and professional. He explained what was included in my 60k service and broke down the cost. He also made helpful recommendations and was very nice to work with. While I waited for the car to be serviced, I got my nails done and the nail technician was sweet as always. It's such a treat to have my nails freshened up and looking pretty! And last but not least, the cashier, Yvette always has a smile on her face and is so very pleasant. Thanks for the great service SCT! More

Service at Scott Clark Toyota in Matthews, NC We purchased our Camry at Scott Clark 3-1/2 years ago and the true test of a great dealership is whether they care about the customer after they drive We purchased our Camry at Scott Clark 3-1/2 years ago and the true test of a great dealership is whether they care about the customer after they drive off the new car lot. We had a great buying experience as well as a great experience with Scott Clark's service department over the last 3-1/2 years. Marshall Moore has always been professional, curtious, fast and efficient and I would highly recommend Scott Clark Toyota and his team. They are top notch and know how to keep a customer coming back. More

Bought New Car (RAV4) Exceeded expectations! Roy and Van were friendly , knowledgeable and very helpful. I knew what I wanted and was not pressured or directed to anything Exceeded expectations! Roy and Van were friendly , knowledgeable and very helpful. I knew what I wanted and was not pressured or directed to anything other than what I had in mine. Both were very patient; did not rush me. A very easy buying experience. Thank you. Have been doing business with Toyota City since 1980. Will continue to use the excellent service dept. More

Service Did not have an appointment, Shirley Wood was excellent . Very fast and efficient and courteous Did not have an appointment, Shirley Wood was excellent . Very fast and efficient and courteous More

Strong 2015 Highlander XLE Buying Experience Jacques Deadwiley did an awesome job showing us all the benefits of the new 2015 Highlander and the delaership then efficientlyhelping us buy this veh Jacques Deadwiley did an awesome job showing us all the benefits of the new 2015 Highlander and the delaership then efficientlyhelping us buy this vehicle at a very fair price. We appreciate his professionalism and great communication during the entire process. Kameron Knox was very helpful and informative. We did find the vehicle delivery process a little slow and suggest some additional effort be placed on how many people are involved and how slow the process is today. We have used the service department for many years and find them to also be professional and very customer-freindly. We enjoy the overall customer experience at Scott Clark Toyota. More

Great service and staff I didn't have an appointment for my oil change and Shane Crow at Scott Clark toyota said that he would work me in. Within no time I was up and it of t I didn't have an appointment for my oil change and Shane Crow at Scott Clark toyota said that he would work me in. Within no time I was up and it of the service center and on my way. Great service and friendly staff. I highly suggest these guys for sales and service. More

Consistent Customer Care I have been a customer of Scott Clark Toyota since December 2013 when I began enjoying the excellent service of my new Camry Hybrid. A year later, aft I have been a customer of Scott Clark Toyota since December 2013 when I began enjoying the excellent service of my new Camry Hybrid. A year later, after a year of many, many road trips and enjoyment of my Camry, I traded for an identical 2014 model. I love the service manager, Fred Caspary's explanation of the multiple point checklist they put every car through when it comes in for servicing. When the car is returned to me after a reasonable wait in the clean waiting area with a wonderful coffee and beverage service, it has been put through the car wash and looks as good as the day I took delivery. This experience makes me smile, especially after a new car experience I had with a dealer in NJ left me saying I would never buy a new car again. I was treated like it was my fault that the new Oldsmobile I purchased died with my foot on the accelerator the first week I had the car. Endless hours in a cold, drafty waiting room over and over again made me lose my desire to own a new car. After that, I concentrated on quality pre-owned cars which I drove for 160,000-180,000 miles before replacing. After retiring we decided it was time to try again for a new car. I followed the Toyota Camry Hybrid for 2 years in Consumer Reports and then headed for a Toyota Dealer, Scott Clark. I am so glad I did! I am a happy owner and hope to enjoy the consistently reliable service of my Camry for years to come.Fred Caspary is courteous and a true professional! No grease on his shoes! Thank you Fred and Scott Clark mechanics. More