
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Simple, quick and easy I had no plans on getting a new truck but while in for routine service I was approached by someone about the buy back program. I jokingly said I'll tr I had no plans on getting a new truck but while in for routine service I was approached by someone about the buy back program. I jokingly said I'll trade you mine for the new one on the lot. After a little negotiation I am going to pick up the new truck this morning. The salesman Rex Hastings went above and beyond to work with me since I wanted to do everything over the phone instead of going back to the dealer. I know I was difficult but he hung in there and we made the deal work. More
Great service Wesley Rassmutten is my service rep and he was great. This is my first return visit with my new Highlander. I.needed some instruction on some of the Wesley Rassmutten is my service rep and he was great. This is my first return visit with my new Highlander. I.needed some instruction on some of the buttons and he explained them slowly enough for me to understand. I'm 71 and not tech savvy. More
Maintenance Marshall continues to go beyond the norm to ensure my satisfaction with my appointments. He has always been friendly and helpful with all of my needs. Marshall continues to go beyond the norm to ensure my satisfaction with my appointments. He has always been friendly and helpful with all of my needs. More
Best buying experience ever! First time at dealership and Johnnie Fluker made it the best buying experience ever! He made my family feel comfortable through the whole process and First time at dealership and Johnnie Fluker made it the best buying experience ever! He made my family feel comfortable through the whole process and gave me the best deal I could have gotten anywhere. We drove from out of state to purchase and it was well worth the drive. Will make the trip again for our next vehicle, about 6 hours away. Top notch facility and top notch people. Great Experience! More
The Best Ever!!! I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Ser I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Service for the Postal Service as an Engineer. I said all that not to brag on me, but to remind you of the type of person you have working in your Customer Service Department. Crystal Kush has given me, and I've noticed others, the best Customer Service I've seen in a long time. I had to and desired to give outstanding customer service to our customers. Crystal has always given me the best service any department can ever expect! She's one of a kind. Keep her in place or put her in charge of your Customer Service Training Department. Outstanding Job! More
Always An Excellent Experience In The Service Department Thanks to Pete Acree bringing in our Toyotas for service is always a pleasure. Pete makes sure to record all our special requests and everything is d Thanks to Pete Acree bringing in our Toyotas for service is always a pleasure. Pete makes sure to record all our special requests and everything is done perfectly. More
helped us out alot joseph reeves helped us get out of a too expensive lease on a 2015 tundra and put us into a nice 2013 tundra to buy outright with a more affordable pr joseph reeves helped us get out of a too expensive lease on a 2015 tundra and put us into a nice 2013 tundra to buy outright with a more affordable price. More
I bought a new Prius I decided after reviewing the repairs needed that I would buy a new Prius. Marshall Moore assisted me with questions that led to my decision I decided after reviewing the repairs needed that I would buy a new Prius. Marshall Moore assisted me with questions that led to my decision More
Excellent experience yet again in the Service Dept On my fourth Toyota and would not have it serviced anywhere but Scott Clark. Very honest and courteous service advisors (first time with Pete Acree, On my fourth Toyota and would not have it serviced anywhere but Scott Clark. Very honest and courteous service advisors (first time with Pete Acree, would definitely recommend him), pleasant wait and no surprises. More
review of service Aug 3, 2015 All of the folks I deal with are always very courteous and professional !!! Service and show room areas are always very well kept and clean !!! All of the folks I deal with are always very courteous and professional !!! Service and show room areas are always very well kept and clean !!! More