
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellence Shane Crow took the time to show me in detail what was going on with my car. I do think labor costs are ridiculous but I guess unfor Shane Crow took the time to show me in detail what was going on with my car. I do think labor costs are ridiculous but I guess unfortunately, that is what I have to deal with to get the work done correctly. I do wish they would give you a loaner vehicle if work needed with an appointment will take over 2 hours. More
first service visit Took auto in for oil change. Jeremy Holt advised that synthetic oil is used and that my auto was not due for oil c,hange. However, he advised me that Took auto in for oil change. Jeremy Holt advised that synthetic oil is used and that my auto was not due for oil c,hange. However, he advised me that my tires were due for rotation, which he took care of promptly. A very nice beginning to my future visits. More
Great job, as always Billy Carroll went the extra mile to make my experience a positive one. He found the coupons for service I had left in my car and brought them in so I Billy Carroll went the extra mile to make my experience a positive one. He found the coupons for service I had left in my car and brought them in so I could use them to discount my service. I always feel valued at this dealership. Thanks, Billy! More
Great service but TV content is terrible Crystal Kush was an excellent rep. Friendly and efficient. If not for personnel like Crystal I would go to shops closer to home that have "real progr Crystal Kush was an excellent rep. Friendly and efficient. If not for personnel like Crystal I would go to shops closer to home that have "real programs" on the TV. More
Awesome experience Tim Wright made buying our new vehicle easy and fun!! His knowledge of the vehicle and relaxed manner made it comfortable. Our van is everything we ho Tim Wright made buying our new vehicle easy and fun!! His knowledge of the vehicle and relaxed manner made it comfortable. Our van is everything we hoped for and I'm thrilled with all of the features. Thanks, Tim! We will be back for our next car!! More
Talk about customer service Our family bought a Toyota from Scott Clark in April 2014. We were able to reasonably negotiate with our salesman and his team (while they helped ente Our family bought a Toyota from Scott Clark in April 2014. We were able to reasonably negotiate with our salesman and his team (while they helped entertain our two kids that tagged along with us). Not that car buying is ever fun - but at least we did not feel pressured or rushed. Two days later, I left the lights on in my car and the battery died. My warranty did not kick in yet. Despite that, Scott Clark guys got in their private car and drove 10 miles to my house to jumpstart my car, free of charge. With a smile. Since then, they've stayed in touch with me over the phone, checking in about the car. They call to remind me of service. Color me impressed. I would recommend them for customer service and value. More
Jose Hernandez, Professional Salespersonal and associates From the time Jose greeted us as we came in the door to the time we drove away in a new Toyota Tundra truck, he diligently worked with us to ensure th From the time Jose greeted us as we came in the door to the time we drove away in a new Toyota Tundra truck, he diligently worked with us to ensure that we got the vehicle and the deal we desired. He was extremely courteous, patient, and competent. If it were possible to give him a 10, we would do so as he is most deserving. We were also appreciative of the cooperation of his sales manager, Jim D'Alo. What a great team! Akristen Brewer made us aware of optional equipment and Ben Garver most politely dealt with all the paperwork involved in the purchase. Finally, Abby DeVries was obviously quite knowledgable as she explained how to use the Bluetooth, sirrus radio, etc. We were happy to be given a great price for our trade-in. Buying a vehicle at Scott Clark Toyota City was indeed a pleasant experience from beginning to end. More
A+ SERVICE Shane Crow greeted me promptly upon arrival for unscheduled routine service. He was attentive through my entire stay at the dealership and subsequentl Shane Crow greeted me promptly upon arrival for unscheduled routine service. He was attentive through my entire stay at the dealership and subsequently compensated me for an unforseen delay in the completion of service work. I commend him for his excellent customer service! More
Very good as usual. Patrick Fralich was very courteous and helpful, keeping me updated as my car went thru state inspection and routine service,and compensating me when t Patrick Fralich was very courteous and helpful, keeping me updated as my car went thru state inspection and routine service,and compensating me when there was a delay in finishing service. As usual,Scott Clark's was excellent. More
Justin Bustle met all our expectations!!! Justin Bustle met every expectation, adapted and overcame all of my financial worries for my daughters (just got her license) used (very old high mile Justin Bustle met every expectation, adapted and overcame all of my financial worries for my daughters (just got her license) used (very old high mileage Corolla). He was extremely friendly and personal even amidst the high volume of customers that this dealership apparently endures daily. I HIGHLY recommend Justin Bustle. Thanks, Chris More