Scott Clark Toyota

Robert was a friendly experienced salesman. I would buy another car with him as my salesperson. He made the buying experience a pleasure. Most times I feel like I've been "beat up" when I leave a dea buy another car with him as my salesperson. He made the buying experience a pleasure. Most times I feel like I've been "beat up" when I leave a dealership but not when I bought my Prius from Robert. More

Excellent sales team Quick and friendly Bought 2 cars Excellent sales team Quick and friendly Bought 2 cars Brought a friend which bought a car. Will probably buy another within next year Thank You Excellent sales team Quick and friendly Bought 2 cars Brought a friend which bought a car. Will probably buy another within next year Thank You Wayne More

I was contacted within 15 minutes of an internet inquiry on a 2013 Avalon I had seen in their inventory by Mike Black, I explained to Mike that we had already driven a similar vehicle at other dealerships t on a 2013 Avalon I had seen in their inventory by Mike Black, I explained to Mike that we had already driven a similar vehicle at other dealerships that were actually much closer to where we live, but after reading several reviews about some of the experiences of customers at those dealerships we were very skeptical about finalizing a purchase with them. Most all of the reviews for this dealership Scott Clark Toyota were very favorable and if a problem did occur they were quick to rectify it. After talking with Mike and giving him some information about our situation he said it would be a very easy transaction to complete probably in no longer than a couple of hours. Scott Clark Toyota is a very large, very clean, well organized and well staffed dealership, we were totally impressed with the entire process and every employee was knowledgeable, courteous, and efficient, starting with Mike Black, Tony Lowder in finance and lastly Dianya who was very helpful and patient in getting us comfortable with our new Avalon. We completed the entire process in about 2 1/2 hrs, they take the stress out of the car buying experience. More

This was my second 2012 Camry SE purchase at this store with Robert. I absolutely loved my first one but I wanted the extra bells and whistles (sunroof, back-up cam, entune) I went there on the last day of with Robert. I absolutely loved my first one but I wanted the extra bells and whistles (sunroof, back-up cam, entune) I went there on the last day of the month and got a great deal on one of the few last 2012's they had on the lot. Robert was just as helpful as the first time and the process was even more streamlined than before! I was in and out of there with no pushing or trouble, and I was so glad I asked for what I wanted. It really wasn't about the dealership but the people I worked with. Thank you Robert Van Alstyne! More

Kameron Knox was awesome to work with. He was completely understanding of my situation and recommended the perfect fit. Mike Black orchestrated the financials and put me in the most cost effective option. T understanding of my situation and recommended the perfect fit. Mike Black orchestrated the financials and put me in the most cost effective option. They are a great team and I hope to recommend to others and maybe see them again next time. More

My husband and I started searching for a larger vehicle after 3 other dealerships and no good luck we stumbled upon a used Mazda via internet which seemed to meet our needs. First thing Monday morning we w after 3 other dealerships and no good luck we stumbled upon a used Mazda via internet which seemed to meet our needs. First thing Monday morning we were contacted by Mike Black via email with the information we were seeking. The following Saturday we made the two hour trip to Scott Clark Toyota. We met with Kameron Knox at the dealership; the Mazda was all ready and warmed up for us to view just as Mike had informed us via email. Kameron provided exceptional service and made sure he put our minds at ease with any concerns that we had, which were little to none. Kameron and Mike both worked with us on our budget, getting us a deal we could manage with. We are so happy that we made the two hour trip, receiving exceptional service and finding the vehicle that was exactly what we were looking for! Thank you so much Kameron and Mike! More

Robert was very friendly and informed of the inventory.My Robert was very friendly and informed of the inventory.My wife chris and I live in columbia sc.We actualy used this format to know about robert by Robert was very friendly and informed of the inventory.My wife chris and I live in columbia sc.We actualy used this format to know about robert by his customers reviews.This was a valuable, in us making the trip to the dealership.We purchesed a used honda for our son, and it is in MINT condition. We made a good choice. Robert and Christine, Thanks for your help. More

I just purchased a 2013 Toyota Camry from Scott Clark's Toyota in Matthews, NC. I've purchased many new cars over the years, but this was my first Toyota and I love it! It was also the best experience I Toyota in Matthews, NC. I've purchased many new cars over the years, but this was my first Toyota and I love it! It was also the best experience I have ever had purchasing a car!! Most of the negoiations were handled via email with Mike Black...buying a car in your PJ's really does work!! He was very helpful in finding me the car that I wanted at the price I wanted to pay. Mike had the car ready for me to test drive at the scheduled time and had already filled the gas tank and washed the car! Mike's assistant, Kameron Knox, assisted us with the test drive and handling the final paperwork. He was so nice and was very helful with explaining the car features and even helped to us get that last $38 off the sales price...requested by my husband who had nothing to do with the initial negoiation...he had to have some input...lol!! The final paperwork was completed in a timely fashion and I was ready to drive off in my new car in record time! They even had someone come out and help us get our belongings out of the car we traded. She helped me set up my cell phone on the blue tooth in the car and explained all the vehicle controls...lights, signals, radio, etc. I even received a phone call a few days later asking me if everything was going good with my car or if I had any questions about the car. Usually, after the sale, they don't worry about you anymore until a few years later when they want to sell you another car!! This was an all around good experience and I would recommend this dealership to anyone looking for great customer service and great prices!!! More

When I walked into Scott Clarks Toyota one Saturday afternoon, I really had no intention of buying a car that same day. And to tell you the truth, I really wasn't in the mood either. You have to admi afternoon, I really had no intention of buying a car that same day. And to tell you the truth, I really wasn't in the mood either. You have to admit - buying a car is never a pleasant experience. However, immediately upon meeting Kameron Knox I instantly felt at ease. He took his time to find out my needs and wants and helped me narrow down my available choices. He didn't pressure me at any time and the overall service he provided to me was outstanding. Even weeks after purchasing my new car, Kameron Knox has contacted me to make sure that I was still happy with my decision. I plan to keep my 2012 Toyota Camry until the wheels fall off but I hope that Kameron Knox will be my next sales agent as well. More

My wife and I bought a Prius in 2006. The original experience was fine. 30 minutes to pick out a car then hours of paperwork like normal. It has slowly been getting worse ever since. When we first pur experience was fine. 30 minutes to pick out a car then hours of paperwork like normal. It has slowly been getting worse ever since. When we first purchased the car we also purchased a "car care" plan. These are coupons for scheduled maintenance and with this came a "tires for life" program. Scott Clark Toyota is about an hour from where we live so when another Toyota dealership opened 10 minutes from our house we called Scott Clark to see if we could use our coupons at the new dealership. We were told by Crystal that we could use the "car care" programs at the other dealership but had to go to Scott Clark for the "tires for life". Apparently, neither I nor the people at Scott Clark knew that in the mountain of paperwork we signed 6 years ago was a clause that said if we didn't get all our service done at their dealership, then the "tires for life" program was null and void. It was explained to me that this was o.k. because we never actually paid for the program. It was just a perk that they offered at the time through a third party. Here's where I get confused. If I'm not paying for tires and Scott Clark isn't paying for tires, then who's giving away free tires? Even though "it didn't cost us anything", it did help sway us as to what car we bought and who we bought it from, but that's beside the point. The reason we took the car in for was for yet another recall, and because the mechanic at the dealership close to us told us it was time for tires. The Scott Clark then told us not to worry because we have 10 to 15,000 more miles on these same tires! I don't know how my wife drove an hour and got an extra 10,000 miles on her tires but she's driving my car tomorrow. It appears that as your car depreciates so does the customer service. For those of you that bought cars recently and had a great experience, all I can say is "Good Luck". More