
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I went to Scott Clark Toyota in Stallings NC (HWY 74). I came extremly close in buying an used 2009 toyota corolla. The price was not great but fair, and I wanted the lifetime warranty since I planned on pu came extremly close in buying an used 2009 toyota corolla. The price was not great but fair, and I wanted the lifetime warranty since I planned on putting thousands of miles on the car traveling to our archery tournaments. The issues that I have with the dealersship is "deception" not forthcoming of information. The car had been titled 2 times previously, and it had been involved in an frontal accident. I learned of this information from the car fax that was presented by my lender. I immediatly left the deal. When I arrived at home, I emailed Scott Clark's customer service of the ordeal. Shortly after I received a phone call from the sales mananger. He was rude, and claimed that he wasn't legally required inform me of the accident since the damagage was less than 25% of the car's value. Regardless if this is true or not, I felt that I had been deceived, and that they did not deserve my business. I wasted a 1/2 a day there, and lost $ 10.oo to pay the car fax fee to my lender. What really pissed me off is when the manager told me via phone, that it was my responsibility to get the infor for the car. Thats not the way I was reared by my parents, not how I do business. More
It was the best experience that I have ever had in buying a car. It was quite thorough. The salesperson allowed me to test drive at least 3 cars. I personally spoke with the manager of the car. All of the a car. It was quite thorough. The salesperson allowed me to test drive at least 3 cars. I personally spoke with the manager of the car. All of the accessories and warranties were explained to my husband and myself. Then I received at least 3 follow-up calls. I recommeded a dealership to someone I know and they are thinking about coming to them from another state. More
experience was fair overall, dealer spent too much time trying to sell me exterior and interior options, then spent time on trying to sell an extended warranty package, the actual experience of locating, d trying to sell me exterior and interior options, then spent time on trying to sell an extended warranty package, the actual experience of locating, driving, and selecting the vehicle along with the overview when I went to collect it was very good, steve handled that, the price was higher than advertised at other dealers, but the location was more convenient and the staff was very helpful and professional More
I just received my new 4 Runner that was shipped to my home in Florida from Scott Clark Toyota City. Jimmy Cline and RG Gunderson worked diligently to ensure they located a vehicle that had exactly the f home in Florida from Scott Clark Toyota City. Jimmy Cline and RG Gunderson worked diligently to ensure they located a vehicle that had exactly the features my family requested. They made business easy and the follow up throughout the process was superb. Initially we were a bit intimidated purchasing a car from over 700 miles from our home, however the car was delivered in perfect condition and all terms were met as discussed. We could not be more satisfied with the service and our purchase. Both Jimmy and RG deserve a ‘Five Star’ rating. Thank you both and everyone at Scott Clark’s Toyota City! More
Hi, my name is David Sanders. My wife, Angie and I just purchased a 2010 Venza. From the outset of the venture, we could not have been more pleased with the helpful service we received from Travis Wilson. purchased a 2010 Venza. From the outset of the venture, we could not have been more pleased with the helpful service we received from Travis Wilson. He called me after I had filled out the info section of the Scott Clark website and I told him then that we were only beginning to look at new cars and that we were not ready that day to purchase. His attitude toward helping us under those terms was exemplary. When we visited the dealership that same day, he took patient time in answering every question, in making sure that we knew all the features of the Venza, and then took the time, along with the finance group, to show what they could do in pricing and financing. My wife and I have always bought new cars, and this is the best experience we have had during the buying process. Thanks again, Travis, and the team at Scott Clark Toyota. David and Angie Sanders More
This review is for the second time I have bought a new car from Scott Clark. I previously bought a Prius in 2007 and I just traded it in for a new 2010 Prius. The dealership had exactly the car that I wan car from Scott Clark. I previously bought a Prius in 2007 and I just traded it in for a new 2010 Prius. The dealership had exactly the car that I wanted, so the selection is great. Mike was great and knowledgeable while on my test drive. The whole process was great as I went through the different steps of the process, everyone was nice and efficient throughout. I will definitely keep going to Scott Clark as my primary Toyota dealership. More
We were totally amazed at the professionalism and helpfulness of all the employees. My husband went there knowing what he wanted to buy (Avalon Limited, black with a navigation system). He also ha helpfulness of all the employees. My husband went there knowing what he wanted to buy (Avalon Limited, black with a navigation system). He also had every intention of leaving with just a price. Mike was an excellant salesman. Little pressure, yet he toook the time to go through the whole process with him and make sure he had a great deal. Also received floor mats, window tinting and extended warranty at no cost. When we went back that night, Mallory spent alot of time going through all the controls in our new car. (We traded a 2001 Avalon so there were quite a few differences) There were a couple of options we wanted added to the car and the parts are in 2 days later. I understand why this dealer and all its employees are rated so high. You wowed us with your cusomer service! More
I was ready to go to Carmax so we wouldn't have to do the "haggle" thing. We started our process talking on the internet and then came in for a test drive. RG and Larry made buying our 2010 Prius a very ea "haggle" thing. We started our process talking on the internet and then came in for a test drive. RG and Larry made buying our 2010 Prius a very easy and comfortable experience. I would recomend contacting RG Gunderson if you have a desire to buy a car from Scott Clark. More
They gave me a heck of a deal on a new 2010 Prius. The trade-in appraisal and negotiation process was quick and painless. Everyone was very friendly and fairly efficient. My only issue was their knowledge trade-in appraisal and negotiation process was quick and painless. Everyone was very friendly and fairly efficient. My only issue was their knowledge on Maintenance plans was not as high as I would have hoped. I ended up getting my questions answered by calling a dealership in Ohio. All in all, this is a small complaint, and I will certainly go back to Scott Clark! More
From the moment we called we were treated with respect and fairness. The price they quoted us over the phone was the same price we drove away with. They added multiple features to the car that we did no and fairness. The price they quoted us over the phone was the same price we drove away with. They added multiple features to the car that we did not have to pay for (tinted windows, floor mats, oil changes for 2 years, and lifetime powertrain warranty). The finance manager dropped our interest rate without us asking and really understood our financial needs and the products she sold. She recommended numerous products. The selection and facilities were amazing. The selection was the best I have ever seen. There were several cars with the exact specifications I was looking for. Reginald Johnson was an excellent salesman who really gave us a fair deal. They really worked hard to make a good impression and it showed. I have since recommended Toyota Matthews to multiple friends because of the wonderful experience. More