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Scott Clark Toyota
Matthews, NC
4,425 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,425 reviews
July 09, 2009
I live in Maryland. I completed an exhaustive search for a specific 2009 Sienna that had all of the options I wanted and found it at Scott Clark's Toyota as a result of the work done by Lance Black. He was a specific 2009 Sienna that had all of the options I wanted and found it at Scott Clark's Toyota as a result of the work done by Lance Black. He was professional as well as personal. Even though I had not met him in person, I felt instantly comfortable with him. He worked very hard to find me the model I wanted and continually kept me in the loop along the way. When the right vehicle was found and a price for it was agreed upon, I flew down from Baltimore to Charlotte. Upon my arrival, Lance was waiting at the airport in his personal vahicle, to pick me up and take me to the dealership because he didn't want me to have to pay the substantial taxi fee from the airport. While at the dealership, I was treated with the same professionalism and personal care from the entire staff as I had experienced with Lance up to that point. The transaction went well and I drove home to Maryland in my new Sienna. I could not have been more pleased with my buying experience. I only wish I lived in the area to take advantage of their service department! Mark C. Rossi More
by markrossi
Employees Worked With
Lance Black
Helpful July 09, 2009
Peter took care of us from the moment we called the dealership. The new store is awsome and the selection could not have been any better...you can rest assure that Scott Clark's Toyota will really help dealership. The new store is awsome and the selection could not have been any better...you can rest assure that Scott Clark's Toyota will really help you out with the best deal ever...Be sure to ask them about the lifetime warranty, I had it checked out and it is valid in the USA and Canada More
by theresalsmith
Employees Worked With
Peter Moreno
July 09, 2009
I have purchased seven cars from Jim Cline. Every time I have been satisfied with the sales experience. I have recommend him to all of my friends and they now purchase their new and used cars from him. Ji have been satisfied with the sales experience. I have recommend him to all of my friends and they now purchase their new and used cars from him. Jim does not pressure you to purchase a car from him. He gives you the best choices at the best price. More
by masojack
Employees Worked With
Jim Cline, Jimmy Cline
July 09, 2009
I had a great overall experience with Scott Clark's Toyota in purchasing a new car. The sales person, Lance Black, was very prompt and courteous with the entire process. He took the time to answer al Toyota in purchasing a new car. The sales person, Lance Black, was very prompt and courteous with the entire process. He took the time to answer all questions and concerns thoroughly. Would highly recommend this dealership based on the great customer service I've received. More
by carRtr09
Employees Worked With
Lance Black
March 03, 2008
Well, what can I say...i walked away with a nice xmas gift for myself. I had to convince three guys into letting me buy the 4runner for the price i got it for. The salesman, his manager and the gener gift for myself. I had to convince three guys into letting me buy the 4runner for the price i got it for. The salesman, his manager and the general manager (marty i think) were courteous to say the least....im surprised that they didnt throw me out for the price i was bargaining for!! well..we met halfway LOL.. Good customer service, nice people and good cars...cant go wrong. More
by toffycoffy
Employees Worked With
3
