Scott Clark Toyota

I first visited Scott Clark to check out the Facility itself, and this place is impressive! I went in to check out the Tundra's, not quite sure of what I was looking for. My first sales contact here was itself, and this place is impressive! I went in to check out the Tundra's, not quite sure of what I was looking for. My first sales contact here was with Lance over the Internet, and later Travis in the showroom. Everything here is top notch, from the gated entrances to the Service and Waiting Areas. I mainly dealt with Travis, who was very patient and friendly. I am very picky, and this was first time checking the Tundra's out, yet he was very informative and helpful the whole experience. He didnt mind me taking 3 trips to the dealership, many phone calls, or test drives and spent more time on my sale than I'd expect at a dealership this massive. Lance was also always there to assist when needed and also seemed to be very honest. I worked at a car dealership over a year(not sales) and have previously bought a new vehicle, and can say these guys are here to sell you a car. There is always a certain amount of pressure within sales or at a car dealership, its just the nature OTB, however it wasnt too much to push you away. Overall, 5 out of 5, I bought a new Tundra and did feel the warm and fuzzies when leaving, despite the 30 degree weather. Oh yea, Peter was awesome in Finance as well, made the paperwork as painless as possible. If you are in the Charlotte area looking for a Toyota, make this your 1st and primary spot as they have the Inventory, great sales staff, and will make you a great deal! See Travis Wilson! More

I saw a vehicle listed on the internet i was looking for. My wife and i went to Scott Clark thursday am to view the car. As we exited our current car we were greeted by Curtis Lanier whom introduced himself My wife and i went to Scott Clark thursday am to view the car. As we exited our current car we were greeted by Curtis Lanier whom introduced himself to my wife and i. He helped us find the vehicle that we came to view. He pulled the vehicle out of detail and was showing us the vehicle in a very professional mannor when another one of his customers came in to pick up their new vehicle. He explained in a very curtious way that his delivery was there and he introduced us to Steven Carlton who did the test drive with me. Steven was just as curtious and respectful of my needs and concerns as Curtis had been. He listened to my questions and answered them honestly. He did ask for my business and i told him my wife and i had promised a man selling a vehicle on autotrader.com that i would see his vehicle at 3:00 that same day. He asked me if he could introduce me to his pre owned manager (Stephen Pecha). Mr. Pecha asked about my visit and what i thought of their vehicle. I did have a couple of concerns i expressed about the car i drove. He said they could and would take care of the issues. The three employee's we had met had really impressed my wife and i. As we left the dealership Curtis Lanier ran out the door to thank us for visiting the dealership and said he was very sorry he had to turn us to his co-worker Steven Carlton but hoped our visit was plesant. My wife said to me as we left the dealership that the car we were going to view at 3:00 better be alot nicer than the car we looked at Scott Clark because we were so impressed with the professional and courtious manor we were treated. Needless to say we did buy from Scott Clark. Everything promised was delivered and even The GSM Jim Cline came out to thank us. I would recommend all my friends to these guys and I would buy from them agian. More

Overall an excellent experience. Salesperson (Brian) was very helpful and knew his products well. Dealership was very nice and clean. This is the second vehicle I have purchased at Scott Clark's Dealership, very helpful and knew his products well. Dealership was very nice and clean. This is the second vehicle I have purchased at Scott Clark's Dealership, but it definately will not be the last. Love the car. More

Eugene assisted me in the purchase of my first new car, a 2010 Camry SE. He was extremely professional and helpful. He dealt with both my boyfriend and me, and when we left the dealership with my new car, my 2010 Camry SE. He was extremely professional and helpful. He dealt with both my boyfriend and me, and when we left the dealership with my new car, my boyfriend was convinced he would purchase from Eugene also. Thank you to Scott Clark's Toyota for employing a honest and upfront sales professional. More

The professionalism and speed with which the Scott Clark team pulled together to find a new vehicle that met my needs was impressive. I was having my car serviced when I ran into the salesperson who had so team pulled together to find a new vehicle that met my needs was impressive. I was having my car serviced when I ran into the salesperson who had sold me an Avalon four years ago. While my Avalon was being serviced, which the service was completed an hour early, the sales team had my Avalon appraised while I was there. With this appraisal information and the determination to find the car I was interested in puchasing, the staff pulled together and fulfilled my request. Therefore a simple oil change turned into the purchase of a new vehicle because the proposal made was verry attractive and timely. The whole organization was very professional and made the experience enjoyable. More

We worked with both Charlie and Steve during the selling process and Ray for the warranty discussion. We met Charlie first, he was welcoming but not overbearing. We felt comfortable enough to continue t process and Ray for the warranty discussion. We met Charlie first, he was welcoming but not overbearing. We felt comfortable enough to continue the discussion the next day but Charlie was not available at the time. Steve introduced himself and explained the "team" relationship as we were concerned that Charlie would not get recognition if we made a sale with Steve. Steve proved to be very professional and very willing to work with us through many questions and attempts to get the price we were looking for. He did not give up,but we never felt as if we were being harrassed. He developed a nice rapor with my husband and that is very important. Ray was also very professional and worked with us to explain our options. He even asked us to come back a second time so that he could work out a warranty that was better for us. On the final day that we purchased the car, Charlie came over and shook our hands and wished us well. Shelby was sweet and helpful in going over the workings of the car with us. All in all, I would say it was a very comfortable experience. I would rate both Steve, Charley and Ray "excellent" and would recommend this dealership to others looking for a good sales experience. More

Pete is the best. He is the reason I keep coming back besides being under warranty... Scott Clarke has a great waiting area while your automobile is being serviced and everyone is very friendly and help besides being under warranty... Scott Clarke has a great waiting area while your automobile is being serviced and everyone is very friendly and helpful. I love the new building but I do miss the old location since it was closer to my home... More

I contacted Scott Clark Toyta via the web in search of a Toyota Venza. I was promptly contacted by RG Gunderson who let me know he was looking for the exact type of car I was requesting. RG was always promp Toyota Venza. I was promptly contacted by RG Gunderson who let me know he was looking for the exact type of car I was requesting. RG was always prompt in his response to my emails or phone calls. He was always kind, courteous and respectful of me and my car shopping journey. He did not try to pressure or intimidate me. He answered all my questions and was always willing to go the extra mile in search of all the options and colors I wanted. He gave me an itemized "walking out the door price" on the car I wanted the first time I went in to see him. This was great and really helped me in making my new car buying decision. Dealing with RG was a pleasure. He is the consumate professional and treated me with the upmost respect. Once I decided upon my beautiful new 2009 Toyota Venza, Ray Cockerham led me through the mountain of paperwork to purchase my new car. Ray was great - very nice, personable and professional - he was very patient as he explained everything I was signing in great detail. Hillary delivered my new car to me in clean and shiney condition and patiently went over the details of operating my new vehicle. She even connected my Blackberry to the car's Bluetooth and made sure it was operating correctly before leaving the lot. I LOVE my new 2009 Toyota Venza and would most definitely recommend RG Gunderson and Scott Clark Toyota to all my family, friends, co-workers and strangers I meet on the street that are in search of a new or used vehicle. RG and the team at Scott Clark Toyota are truly the best!! More

I thought they were great they helped me with my upside down loan when I had no other options left,and they themselves went over what my car was worth so I could get the car I wanted, and I love my car. Yo down loan when I had no other options left,and they themselves went over what my car was worth so I could get the car I wanted, and I love my car. You were great Thanks R.G. and Scott Clark's Toyota. More

A week ago today, I walked into Scott Clark's Toyota City thinking I was shopping around. It was literally the first dealership I've stepped into in 10 years. I would have never thought I'd be walking out of thinking I was shopping around. It was literally the first dealership I've stepped into in 10 years. I would have never thought I'd be walking out of the dealership with a brand new car that very same evening. My "Scott Clark's Toyota Experience" was better than great. In fact, I would give them a 10 on a scale of 1 to 5. From the moment I walked into the dealership, I felt comfortable. I had an appointment with Barbara...Barbara is wonderful! She sat me down and asked me what I was looking for. Based on what I told her, she she showed me both new and used cars - explaining the positives and negatives of both. She didn't even seem the least bit frustrated when we were making our second trip to the spectacular parking garage to drive the third car that evening! Phillip was great also. He explained that awful "car math" that we, as customers, want nothing to do with and may have a hard time understanding. He was patient, honest and completely frank...which is how it should be! Tony was fantastic and took the time to go through each and every document I signed to make sure I knew exactly what I was signing and answered all the questions I had in the process. Hillary (and I hope I have her name right) greeted me at my new car with a smile and ready to walk through the entire owner's manual if I wanted her to. She walked me through everything from adjusting my seatbelt and steering wheel to setting up my Bluetooth. The best part of the whole evening was this...something that shows you what kind of people you'll be working with if you decide to walk in the doors of Scott Clark's Toyota City... I walked into that dealership at 5:30 PM on Monday evening. The dealership closed at 8:00 PM. I didn't walk out the back door to Hillary and my new car until almost 11:00 PM that night. This goes to show you that each and every one of those people I mentioned above not only did everything to make sure I was 100% comfortable with my purchase, they took the time away from their significant others, children and dinner tables to make my first experience at Scott Clark's Toyota a great one! I have no doubt that it's the first great experience of many. I'm proud to be a member of the Scott Clark's Toyota Family! Sincerely, Kelly Parker More