
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great service - obtain service appt in one day - work required two days work. Marshall my serv rep kept me up to speed on status and even help with rental car - great job required two days work. Marshall my serv rep kept me up to speed on status and even help with rental car - great job More
Had 20k service appointment. Was told needed a front end alignment which was good cause of all the speed bumps in my neighborhood. Was told needed a front end alignment which was good cause of all the speed bumps in my neighborhood. More
The Scott Clark service group have always been professional, courteous and friendly. I have been using them for five years and will continue to use their services. professional, courteous and friendly. I have been using them for five years and will continue to use their services. More
I used to come every time to change the oil. I had to wait for two or three hours, but this time it only took forty minutes. We must say that the price has doubled I had to wait for two or three hours, but this time it only took forty minutes. We must say that the price has doubled More
I was able to get a service appt within a few days. I was co tasted fairly quickly about the work that needed to be done. Billy stayed in touch with me as he needed responses from me. I was co tasted fairly quickly about the work that needed to be done. Billy stayed in touch with me as he needed responses from me. More
Eric miller was great to deal with. Kept me updated and informed. Excellent service from him! Kept me updated and informed. Excellent service from him! More
He is so rude and unprofessional, liar and doesn’t know how treat customer! He raised his voice on me and I am 7 months pregnant. He also told me that he will tell everyone in the dealership that no one wi how treat customer! He raised his voice on me and I am 7 months pregnant. He also told me that he will tell everyone in the dealership that no one will speak with me and sale they car to me! He even is not GM he is just floor manager! He has no rights to speak with the customer like that. If you can’t work with customer don’t work at dealership! Please be aware of Brian Young! Thank you for George Hatzel who stepped up and did everything to solve the conflict! More
Julie Oliver is the best she updated me ony car and scheduled my next appointment scheduled my next appointment More
Not the best experience, especially when you need to use their WiFi for work while waiting. When contacted via text about the estimated invoice and additional work needed soon, I called the service agent their WiFi for work while waiting. When contacted via text about the estimated invoice and additional work needed soon, I called the service agent and she forgot to include tax and other fees, so she gave me different numbers two different times. At that point I decided to wait on getting the additional work done. When my vehicle was ready, I noticed the glove box wasn’t closed. When I tried to close it, it wouldn’t latch/close. I had to wait on someone to come fix it. Apparently when they checked the cabin air filter, they didn’t care to put the glove box back properly, otherwise they would have closed it. Something they could have simply taken care of, but chose not to, shows me they could care less about their quality of work on your vehicle. More