
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have been with Archie Newton many years. He is always professional and courteous in his work he is trustworthy He is always professional and courteous in his work he is trustworthy More
Very professional, exceptionally clean and prompt service. I was kept informed throughout the entire process. I really appreciated the email updates. service. I was kept informed throughout the entire process. I really appreciated the email updates. More
Billy Carrol in service is amazing - always a great experience working with him. Fast, efficient, friendly. He will get you taken care of and in and out :) experience working with him. Fast, efficient, friendly. He will get you taken care of and in and out :) More
Service means everything, especially with things in our country like they are today. Scott Clark Toyota has a very professional and thorough service department. They really listen to your concerns and do e country like they are today. Scott Clark Toyota has a very professional and thorough service department. They really listen to your concerns and do everything possible to make you satisfied with your car and their service. kudos to Greg , I always ask for him when I come for service. More
Pick up of service vehicle takes too long. Yesterday, I went to pick up our vehicle and stood at the service writers desk for over 10 minutes. There are the two service managers desks at the Yesterday, I went to pick up our vehicle and stood at the service writers desk for over 10 minutes. There are the two service managers desks at the entrance of the service area. One of the managers was on the phone. The other when I went to ask where Ryan was and I wanted to pick my vehicle he was very rude and short and said he's at lunch just go anywhere and they can help you. Again, it wasn't what he necessarily said, it was the tone. 47 years in the car industry and many as a service training consultant a good manager would have apologized and handled it with a smile and a thanked me for my business. Not this guy. He was evidently stressed and upset, he didn't want to be bothered, and could care less about me as a customer. I am seriously considering taking my 2 Toyotas elsewhere. The review would be much less than a 4 however Ryan was great and courteous, the manager ruined it. My wife was extremely upset in the tone and attitude of this manager More
As usual, I received prompt, friendly service. Archie Newton is always a pleasure to work with. Archie Newton is always a pleasure to work with. More
Great service every time. The serviceman was concerned about meeting all my needs in a timely manner. The serviceman was concerned about meeting all my needs in a timely manner. More
Scott Clark Toyota is an excellent service . Service team is also verygood and professional and nice, thanks Service team is also verygood and professional and nice, thanks More
I have had the pleasure of having Marshall Moore to help me with servicing my car for many years. Marshall has always answered any questions or concerns I might have and I have the utmost confidence anythin me with servicing my car for many years. Marshall has always answered any questions or concerns I might have and I have the utmost confidence anything he recommends for my Toyota is in my best interest and important to my car longevity and safety. Scott Clark also can be sure Marshall represents Toyota and Scott Clark in the best possible way. More