Scott Clark Toyota

Great people all around. Great customer service in all departments. And always there is no ill tempers noted. Great customer service in all departments. And always there is no ill tempers noted. More

We received excellent service from Archie Newton our service advisor for 20+ years. He is very professional, efficient and helpful. We were headed out of town and had a nail in the side of our tire. service advisor for 20+ years. He is very professional, efficient and helpful. We were headed out of town and had a nail in the side of our tire. Archie got us in. Installed the new tire and we were in and out in 1 1/2 hours on what was a very busy day at dealership. Archie’s professionalism is what keeps us coming back to Scott Clark for service. More

Very professional and nice always taking good care of my vehicles keeping in good shape and never having any problems vehicles keeping in good shape and never having any problems More

The service area is usually able to schedule me at desired time. They are quick, professional and courteous when you drop off the car. The service manager will keep me informed of status on my repairs desired time. They are quick, professional and courteous when you drop off the car. The service manager will keep me informed of status on my repairs, and they typically have service completed in less than projected time. More

My advisor was very nasty the minute I pulled in I sat for 5 hours just for a oil change I think she purposely did not tell me when my car was ready and I had appointment for 5 hours just for a oil change I think she purposely did not tell me when my car was ready and I had appointment More

I had to wait 1 1/2 hour just to get a key cut and programmed, which I was told only occurs on Mondays, and also to have my interior looked at by detailing. The staff are not attentive, my salesperson programmed, which I was told only occurs on Mondays, and also to have my interior looked at by detailing. The staff are not attentive, my salesperson did not check in on me when he was supposed to follow up with me, and they did not respect my time. Now I have to make another visit for the interior inspection which is another day of work time missed. Highly inconsiderate and unprofessional. More

This review is specifically for Dustin regarding my previous review. Dustin stepped up to the plate to assist me when no one else cared to help me get my key programmed. I explained to him that I arriv previous review. Dustin stepped up to the plate to assist me when no one else cared to help me get my key programmed. I explained to him that I arrived at 10:30am to get my key programmed to my car. He informed me that the programmer was scheduled to arrive at 9 but didn't get there until after 11:00am and he told Dustin that he didn't know I was even there. Dustin went out of his way to fill up my gas tank right when it started pouring rain, since he was unable to get it done on-site to help make up for my time lost waiting for nothing to make everything right. He even stated that he would have someone scheduled to come to my location on my time to program the key since they were unsuccessful at the dealership. Not only that, but he would have detailing take care of the interior issue I brought to his attention along with giving me floor mats. It's better than being ignored for almost 3.5 hours and I appreciate his professionalism and going out of his way to make things right. That's dead these days. You would think that folks would appreciate their opportunity to get back to work after the pandemic instead of complaining about being stuck in the house with no way to bring in income. But no, people are even more selfish, inconsiderate, inattentive, and unprofessional as before and they take their time and the people they serve for granted. I don't believe the customer's always right, but if you want to have a lasting relationship with them work on that. More

Roy Angus provided excellent customer service. 5 Stars. Service staff could not locate my keys at checkout but Roy stepped in and tracked them down. 5 Stars. Service staff could not locate my keys at checkout but Roy stepped in and tracked them down. More

I was impressed with the friendliness and service that Adam provided. He could not have been more courteous, attentive and helpful. Plus, I understand that he was relatively new at Scott Clark Toyota. Adam provided. He could not have been more courteous, attentive and helpful. Plus, I understand that he was relatively new at Scott Clark Toyota. Good job Adam. More

Excellent customer service and expedited my routine Toyota maintenance had me out in no time! Toyota maintenance had me out in no time! More