Scott Clark Toyota - Service Center

Great dealer and employees. Best TOYOTA dealership in the Charlotte area. Always provides the best service. They never try to rip you off or sell services you don’t need. the Charlotte area. Always provides the best service. They never try to rip you off or sell services you don’t need. More

Received an oil change and new battery for 2007 Corolla. Also rented a 2020 Corolla for 4 hours for $13 while we waited for car (did not.have an appointment. How can you beat that? Also rented a 2020 Corolla for 4 hours for $13 while we waited for car (did not.have an appointment. How can you beat that? More

Excellent service. Completed repairs within requested time frame. Would highly recommend this service department to others. Marshall went above and beyond to ensure everything went smoothly. time frame. Would highly recommend this service department to others. Marshall went above and beyond to ensure everything went smoothly. More

Steve was professional and honest. A pleasure to do business with. Will be back again when more service is needed on my Prius as well as the Highlander. business with. Will be back again when more service is needed on my Prius as well as the Highlander. More

I had an appointment for an oil change and tire rotation. They were really busy since it was December 23rd and Marshall said it may take longer than the usual hour. Marshall came to get me in just a little They were really busy since it was December 23rd and Marshall said it may take longer than the usual hour. Marshall came to get me in just a little over an hour. I couldn't have asked for anything more! More

Marshall was very courteous, professional, helpful and communicated with me about all current and potential future issues. Great customer service! Happy to work with Toyota! communicated with me about all current and potential future issues. Great customer service! Happy to work with Toyota! More

Everyone at Scott Clark Toyota is polite and very professional. Even without an appointment I can get in and out of the service department quickly! professional. Even without an appointment I can get in and out of the service department quickly! More

I'm not as happy with Scott Clark Service as I used to be. My Oct 2019 visit was for both an oil change and to correct squeaky brakes, which I specifically cited in my request. I was told the back brakes be. My Oct 2019 visit was for both an oil change and to correct squeaky brakes, which I specifically cited in my request. I was told the back brakes needed replacement, but front were only half worn. Based on their assessment, I had that done. The day I left my brakes were still squeaking. I gave it a few weeks and called back. It squeaked everyday. I was told to bring it back in, maybe the front had glazing. Why wasn't that addressed the first time, when I took off work to have the squeaking fixed!!! Plus, lately they continue to tell me to fix old issues they previously noted, even when I've had it fixed at another place, like they didn't even assess it again. When I point that out, I'm just told, "Well, the technician says it still needs fixing.". I'm not paying twice and I don't feel like they're doing their part correctly anymore. I get the sense they just need to churn out tons of people for the day. I likely will not return to them going forward. I ended up having the front brakes replaced at another servicer, who told me they were worn to just 10% left. No more squeaking now. More

Very friendly environment. Everything was fixed in a timely manor. I will definitely refer you guys to other people. I will also use you guys again😊 timely manor. I will definitely refer you guys to other people. I will also use you guys again😊 More

I came to the dealership without an appointment. U was told by the greeter that I would have to wait a minimum if 2 hours. Steve came and took my info and looked around the car. He was very knowledgeable told by the greeter that I would have to wait a minimum if 2 hours. Steve came and took my info and looked around the car. He was very knowledgeable and courteous, and I was out in just over an hour. More