Scott Clark Toyota - Service Center

Scott Clark rarely disappoints when it comes to top notch service! I love this place. service! I love this place. More

Know how hard it is to staff and retain employees, so sensitive to that. Suggest that the service and dealer management look at revising appointment spacing for customers. Appointment made in advance, sensitive to that. Suggest that the service and dealer management look at revising appointment spacing for customers. Appointment made in advance, arrived on time, counted 17 employees in the service area at their computers. 20 minutes later after arrived, while engine off in service line and waiting, was acknowledged and then vehicle taken for service. The employees I am sure were all busy doing their jobs, so made me think that appointment times need to be spaced further apart so that customers can arrive on time for their appointment and then vehicle service prep can begin soon after, as it was obvious that appointments are too many at the same time resulting in customer experience lessened. More

Very good service…. the only negative is that when I arrived is that nobody bothered to speak to me and I was only six feet from an employee that was just texting….maybe the only negative is that when I arrived is that nobody bothered to speak to me and I was only six feet from an employee that was just texting….maybe a bit of work for the PR category More

Marshall Moore was very personable. Very busy but got me out as soon as he could. Very busy but got me out as soon as he could. More

great work! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! More

The promise time of repair was accurate. . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape More

Excellent service, thank you very much. I appreciate the cheerfulness of the employees. Thank you. I appreciate the cheerfulness of the employees. Thank you. More

I’ve been here 2 hours for filters and tire rotation unexceptable. App was 11:30 unexceptable. App was 11:30 More

Wonderful dealership but missed my vote on service. Pre scheduled appointment at 10:00 and not complete until after several hours. Parts associate was spitting tobacco spit from his dip into a clear Pre scheduled appointment at 10:00 and not complete until after several hours. Parts associate was spitting tobacco spit from his dip into a clear plastic bottle while assisting us. If you schedule an appointment for service… it should be completed in time quoted. Oil change; tire rotation and balance aren’t major events. Why would that take 4+ hours? No update given via text and until we got involved… no progress. More

very helpful with service and Eric let me know what was goin on with my car throughout process goin on with my car throughout process More