Heather Sauer

My service advisor Heather was very professional and always helpful. She knows exactly what my vichle needs and never tries to upsell me any additional services. She keeps me updated on the progress of always helpful. She knows exactly what my vichle needs and never tries to upsell me any additional services. She keeps me updated on the progress of my vehicle and keeps her word on how long it would take for my vehicle to be completed. She is an awesome service advisor and I'll continue requesting her each time my vehicle needs service. More

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This dealership has continuously rendered me outstanding customer service from sales to maintenance departments. I trust my vehicle needs to no other place. I will always be a loyal Toyota customer. customer service from sales to maintenance departments. I trust my vehicle needs to no other place. I will always be a loyal Toyota customer. More

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Great, fast ,& efficient service. They always deliver & never disappoint. I’m a very satisfied customer. They always deliver & never disappoint. I’m a very satisfied customer. More

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Service was faster then quoted oil was changed tires were rotated and everything was fine rotated and everything was fine More

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Great people in sales service parts and rental departments. Truly a place you will enjoy doing business with!!! departments. Truly a place you will enjoy doing business with!!! More

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This dealership consistently delivers OUTSTANDING Service! There’s no other dealership that can compare with it. Service! There’s no other dealership that can compare with it. More

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Heather took excellent care of us. It was nice to have the food stand with Mexican cokes, hot dogs & Lance crackers. Fun environment waiting on car! It was nice to have the food stand with Mexican cokes, hot dogs & Lance crackers. Fun environment waiting on car! More

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Went in for routine service 147,000 miles. Service department and waiting area all very good. Service department and waiting area all very good. More

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Healthier was so nice and friendly. She would take extra time to explain to me. Thanks. She would take extra time to explain to me. Thanks. More

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My 2022 Tundra had a recall on the engine. I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me abo I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me about my vehicle recalls. Billy introduced me to Matt, the manager of service. When I met him, he explained what would happen and provided me the time it would take to complete the work. He had a listening ear to another concern I had about plastic Toyota was using on parts of the seat, which everyone with a 2022 Tundra is aware of. When I picked up my vehicle that issue was taken care of also, to my surprise. I bought the vehicle in Texas but now live in the Carolinas and Scott Clark Toyota will be my go to for service moving forward. All my work was completed in a day and a half. Thank you Matt for all you over see, and the mechanics that completed the job. Scott Clark’s team did a great job with customer service Sincerely Alex V. More

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