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Scott Clark Toyota - Service Center

Matthews, NC

4.6
2,814 Reviews

2,814 Reviews of Scott Clark Toyota - Service Center

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August 15, 2024

Very good service…. the only negative is that when I arrived is that nobody bothered to speak to me and I was only six feet from an employee that was just texting….maybe More

by laloyd1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee name is not shown
August 13, 2024

Marshall Moore was very personable. Very busy but got me out as soon as he could. More

by christineefird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

great work! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! More

by hanes.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lola Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

The promise time of repair was accurate. . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape More

by ken.minyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
August 10, 2024

Excellent service, thank you very much. I appreciate the cheerfulness of the employees. Thank you. More

by honoree_vets0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I’ve been here 2 hours for filters and tire rotation unexceptable. App was 11:30 More

by lcj395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Need more service workers
August 04, 2024

Wonderful dealership but missed my vote on service. Pre scheduled appointment at 10:00 and not complete until after several hours. Parts associate was spitting tobacco spit from his dip into a clear More

by angelagreen3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do t know name
August 01, 2024

very helpful with service and Eric let me know what was goin on with my car throughout process More

by jwebbconley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

As posted from my recent google review and echoing here. The service from Julie was not the best experience for me and I hope the facility is taking action overall. Seek retraining, counseling, or some ot More

by zchunter2011
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Oliver
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

The oil change process is where it was noticed that it was necessary to realign. I appreciate the inspection process. More

by Jdb61190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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