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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,804 Reviews

2,804 Reviews of Scott Clark Toyota - Service Center

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April 20, 2019

First service Crystal always great to work with, always ask for her. Knowledgable, pleasant and makes stay enjoyable. Like dealing with her so much will wait till More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
April 20, 2019

"Justin Bustle" Justin Bustle has been our service advisor almost from the time we started coming to Scott Clark for service after relocating from California. Justin More

by c3man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2019

Curt short service staff, lied about the amount of time Dealership was very busy but we had an appointment and the service staff were short and unfriendly. Obviously they overbook thier service area. I had More

by Toyota@1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Acree
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Carroll, rude and lied.
April 20, 2019

Poor communication I had a 9:45 appointment scheduled for an oil change. I was told 2 hours so I chose to wait. At 12:30 no one had contacted me so I asked a rep what th More

by Charlotte123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joey Carroll
April 20, 2019

10000 mile service Online appointment booking is great. Marshall Moore could not have been friendlier or more helpful in any way. Informed me of everything, offered car More

by Cristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2019

Everything was fast and friendly! Marshall Moore was great and very helpful! Everything was fast and friendly! I'll be back! And I'll tell others to come to your dealership. Thanks. More

by Johnlaura1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2019

Service Experience Despite the service department being extremely busy, I was in and out. My vehicle was washed and serviced quickly! I highly recommend without reservat More

by Dswiatek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2019

Billy Carroll always gives us excellent service on our Highlander. He goes out of his way to be friendly and responsive to our needs, He is very nice to work with. More

by danaritchie
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2019

Thank you! Service was great, as always! Mike was very helpful and followed up on performance concerns I had with my vehicle. Thank you, Mike and the service tea More

by franchise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
April 18, 2019

Tundra Service Marshall Moore was very helpful and provided very informative feedback. All my service needs were addressed during this visit and all is running smoot More

by BMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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