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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,803 Reviews

2,803 Reviews of Scott Clark Toyota - Service Center

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January 27, 2019

Great Service Since 2011, we have insisted on getting our Toyota Sienna and Camry serviced by Billy Carroll. He has always been very honest and trustworthy, and tr More

by Diana123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2019

Timing belt changed Clear explanation from Marshall. Requesting the same technician who fixed my car in the past years was met. Shuttle service is provided in an excellen More

by mishack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2019

suppose to be autobutler good experience and car looks great, friendly staff and kept me informed of everything going on with my car along with free rental service was definit More

by gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2019

In for recall on my car. Friendly service. Greeted with a smile and quick check in. Took longer than I expected but didn't cost me anything. Nice waiting room and enjoyed the More

by oldlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2019

Great service Battery died and needed 70,000 mile check- up. Took me in within an hour. Everyone friendly, professional and courteous! Brandon Dominguez outstand More

by aegarrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dominguez
January 26, 2019

Never a bad experience! It does not matter what I am in for....whether if be for regular maintenance, or inspection, or major repair, there is never any doubt that I am going More

by Marie Philippe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Archie Newton
January 25, 2019

Always Great Service Every time I bring my Sequoia in for service I'm greeted warmly by Billy and, he's always on top of taking care of any of my concerns. More

by Mike T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

Marshall is always there for me. I came in with a question about a warning light on the dash that the Toyota book didn't tell me what it was for.... He assured me I would be safe t More

by Venza10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

As always... great experience Always a great experience when visiting service department. Bought my pre-owned 4Runner and was introduced to Justin Bustle by the seller. I always More

by THNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

Surly key guy The repairs and service person Crystal was great. When we went to pick up our keys the guy at the desk wasn’t very friendly. He was rather surly and d More

by Gaspassr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever was the guy at the key desk, he needs some help with how he interacts with the public. He wasn’t very friendly and was in fact rather surly.
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